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GEM College is celebrating 417 years in Vocational Education and Training ... In 1605 Ian Outhwaite, direct ancestor of GEM College founders, gained his academic parchment in saddlery

Certificate IV in Business Administration (BSB40515)


In this course you will learn the importance of establishing good policies, and continuously monitoring that they are being implemented properly. You will identify the mechanisms required to ensure appropriate accountability for directors, elders and trustees to enhance the prosperity of the community/business, to ensure its viability and sustainability and to serve its members with probity and due diligence.



AQF and NRT logos

This qualification is suited to a range of individuals who use well‑developed administrative skills and a broad knowledge base in a wide variety of administrative contexts.

They apply solutions to a defined range of unpredictable problems, and analyse information from a variety of sources.

They may provide leadership and guidance to others.

View this Qualification on training.gov.au.

Online and/or Blended Delivery

Certificate IV in Business Administration – (BSB40515) (Release 2.0) .

Training Package
BSB Business Services Training Package (Release 2.0).

GEM Online Campus 
The Learner is provided with User Name and Password to the GEM Online Campus, which enables access to the interactive Online Screen Guide; the Learner Guide (pdf); the Assessment Guide; and the Quick Reference Guide.

Blended Delivery
Study via face to face intensives; supported by Learner Guide, Assessment Guide; Online Seminars.

Time Commitment 
Nominal minimum hours of study plus individual research and on the job application is 600 – 2,400 hours (normally over a period of 6-24 months); OR approximately 10 hours research and study per week (face-to-face/online) for 6 months from commencement.  During the balance of the time, learners will be engaged in work-based/simulated work-based (portfolio building) activities and assessments.

Course Details

The Course Structure consists of 10 units. This qualification has no core units and 10 elective units, of which:

  • 5 elective units must be selected from the Group A units listed below;
  • 5 elective units may be selected from Group A or Group B units listed below; and
  • if not listed below, 1 elective Unit may be selected from a Certificate III or Diploma qualification from any currently endorsed Training Package or accredited course

Note: BSBITU307 Develop keyboarding speed and accuracy cannot be selected as an elective unit for this qualification.

Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.

Elective Units

Group A

Design and develop complex text documents (BSBITU401)
Design databases (BSBITA401)
Develop and use complex spreadsheets (BSBITU402)
Implement workplace information system (BSBINM401)
Organise business travel (BSBADM406)
Organise meetings (BSBADM405)
Prepare financial reports (BSBFIA401)
Produce complex desktop published documents (BSBITU404)
Produce complex texts from audio transcription (BSBADM411)
Produce complex texts from shorthand notes (BSBADM401)
Write complex documents (BSBWRT401)

Group B

Address customer needs (BSBCUS402)
Administer projects (BSBADM407)
Private: Analyse and present research information (BSBRES411)
Coordinate business resources (BSBADM409)
Coordinate implementation of customer service strategies (BSBCUS401)
Establish networks (BSBREL401)
Identify risk and apply risk management processes (BSBRSK401)
Implement and monitor environmentally sustainable work practices (BSBSUS401)
Implement and monitor WHS policies, procedures and programs to meet legislative requirements (BSBWHS401)
Maintain business technology (BSBITS401)
Make a presentation (BSBCMM401)
Manage patient recordkeeping system (BSBMED401)
Promote innovation in a team environment (BSBINN301)
Promote products and services (BSBMKG413)
Report on financial activity (BSBFIA402)
Review and maintain a website (BSBEBU401)
Undertake marketing activities (BSBMKG414)


Assistance might be available for this qualification: gemcollege.edu.au/financial-assistance.

State Government funding/subsidies may be available within your state. Please check with your GEM representative if you require clarity in this regard.

Your tuition fee includes:

  • Access to GEM Online Campus – and interactive Onscreen Guides
  • Learner Guide for each Unit (pdf)
  • Assessment Guide for each Unit (pdf)
  • All essential reference materials.
  • Additional Reference materials may be requested, to further enhance your learning, and these will attract an additional charge.
  • Contact our Administration Centre on (08) 8342 3316 for more information and payment options.
  • Fees, charges and course offerings are subject to change.

This fee can be paid using EFTPOS, Visa, MasterCard, cheque, money order or purchase order.

A limited number of Partial Scholarships are offered within Australia annually. A limited number of Offshore Scholarships are offered annually. See Application for Consideration for Scholarship.


Entry Requirements/Pathways
There are no pre-requisite entry requirements for this qualification.

Articulation Pathways from the Qualification
On completion of this qualification, you may undertake a specialist qualification, eg, Diploma of Human Resources Management (BSB50615), Diploma of Training Design and Development (TAE50216), or a generic qualification, ie Diploma of Leadership and Management (BSB51915) OR Diploma of Business (BSB50215).

Student selection
Each applicant will be interviewed to ensure suitability of program for the individual and his/her current position and/or career path.

Gaining University Entrance

A Certificate IV or Diploma may gain 6-12 months advanced standing in a university degree.  Some Advanced Diplomas may be eligible for even more credit.  Choosing a GEM College of International Business to University Pathway is a great way to get practical ‘job ready’ skills and then gain entry to a university at an advanced stage.

A Graduate Certificate from GEM College of International Business, coupled with relevant industry experience, may gain entrance to post graduate qualifications.