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GEM College is celebrating 417 years in Vocational Education and Training ... In 1605 Ian Outhwaite, direct ancestor of GEM College founders, gained his academic parchment in saddlery

Certificate IV in Business (BSB40215)


In this course you will learn the importance of establishing good policies, and continuously monitoring that they are being implemented properly. You will identify the mechanisms required to ensure appropriate accountability for directors, elders and trustees to enhance the prosperity of the community/business, to ensure its viability and sustainability and to serve its members with probity and due diligence.



AQF and NRT logos

This qualification is suited to those working as administrators and project officers.

In this role, individuals use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources.

They may provide leadership and guidance to others with some limited responsibility for the output of others.

View this Qualification on training.gov.au.

Course Details

The Course Structure consists of 10 units.  This qualification has 1 Core unit and 9 Elective units , of which:

  • 5 elective units must be selected from the elective units listed below
  • 4 elective units may be selected from the elective units listed below, or any currently endorsed Training Package or accredited course at the same qualification level
  • if not listed below, 1 unit may be selected from either a Certificate III or Diploma qualification.

Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.

Core Units

Implement and monitor WHS policies, procedures and programs to meet legislative requirements (BSBWHS401)

Elective Units

Address customer needs (BSBCUS402)
Private: Analyse and present research information (BSBRES411)
Coordinate business resources (BSBADM409)
Coordinate implementation of customer service strategies (BSBCUS401)
Design and develop complex text documents (BSBITU401)
Design databases (BSBITA401)
Develop and use complex spreadsheets (BSBITU402)
Develop teams and individuals (BSBLED401)
Establish networks (BSBREL401)
Identify risk and apply risk management processes (BSBRSK401)
Implement and monitor environmentally sustainable work practices (BSBSUS401)
Implement customer service standards (BSBCUS403)
Maintain business technology (BSBITS401)
Make a presentation (BSBCMM401)
Organise meetings (BSBADM405)
Produce complex desktop published documents (BSBITU404)
Promote innovation in a team environment (BSBINN301)
Promote products and services (BSBMKG413)
Protect and use brands and business identity (BSBIPR403)
Protect and use innovative designs (BSBIPR404)
Protect and use intangible assets in small business (BSBIPR405)
Protect and use new inventions and innovations (BSBIPR402)
Provide information from and about records (BSBRKG402)
Report on financial activity (BSBFIA402)
Review and maintain a website (BSBEBU401)
Undertake marketing activities (BSBMKG414)
Undertake project work (BSBPMG522)
Use and respect copyright (BSBIPR401)
Work effectively in a business continuity context (BSBCON401)
Write complex documents (BSBWRT401)

Online and/or Blended Delivery


Certificate IV in Business – BSB40215 (Release 2.0).

Training Package

BSB Business Services Training Package (Release 2.0).

GEM Online Campus

The Learner is provided with User Name and Password to the GEM Online Campus, which enables access to the interactive Online Screen Guide; the Learner Guide (pdf); the Assessment Guide; and the Quick Reference Guide.

Blended Delivery

Study via face to face intensives; supported by Learner Guide, Assessment Guide; Online Seminars.

Time Commitment
Nominal minimum hours of study plus individual research and on the job application is 600 – 2,400 hours (normally over a period of 6-12 months); OR approximately 10 hours research and study per week (face-to-face/online) for 6 months from commencement.  During the balance of the time, learners will be engaged in work-based/simulated work-based (portfolio building) activities and assessments.


Assistance might be available for this qualification: gemcollege.edu.au/financial-assistance.

State Government funding/subsidies may be available within your state.  Please check with your GEM representative if you require clarity in this regard.

Your tuition fee includes:-

  • Access to GEM Online Campus – and interactive Onscreen Guides
  • Learner Guide for each Unit (pdf)
  • Assessment Guide for each Unit (pdf)
  • All essential reference materials.
  • Additional Reference materials may be requested, to further enhance your learning, and these will attract an additional charge.
  • Contact our Administration Centre on (08) 8342 3316 for more information and payment options.
  • Fees, charges and course offerings are subject to change.

This fee can be paid using EFTPOS, Visa, MasterCard, cheque, money order or purchase order.

A limited number of Partial Scholarships are offered within Australia annually.  A limited number of Offshore Scholarships are offered annually.  See Application for Consideration for Scholarship


Entry Requirements/Pathways

There are no prerequisite requirements for individual units of competency.

Articulation Pathways from the Qualification

On completion of this qualification, you may undertake a specialist qualification; ie Diploma of Work Health and Safety (BSB51315); Diploma of Human Resources Management (BSB50615); Diploma of Training Design and Development (TAE50211); or a generic qualification such as Diploma of Leadership and Management (BSB51915) OR Diploma of Business (BSB50215).

Student selection

Each applicant will be interviewed to ensure suitability of program for the individual and his/her current position and/or career path.

Gaining University Entrance

Certificate IV or Diploma may gain 6-12 months advanced standing in a university degree.  Some Advanced Diplomas may be eligible for even more credit.  Choosing a GEM College of International Business to University Pathway is a great way to get practical ‘job ready’ skills and then gain entry to a university at an advanced stage.

A Graduate Certificate from GEM College of International Business, coupled with relevant industry experience, may gain entrance to post graduate qualifications.