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GEM College is celebrating 417 years in Vocational Education and Training ... In 1605 Ian Outhwaite, direct ancestor of GEM College founders, gained his academic parchment in saddlery

Certificate IV in Leadership and Management (BSB42015)


In this course you will learn about the personal skills and the systems and resources that are needed to support your business, club, community organisation or local school.

Leadership is not only about competencies it’s about context – and you will learn to identify barriers to your leadership, and the importance of contextual leadership.



AQF and NRT logos

Traditionally there are Natural Tensions between the way Managers and Leaders operate. Both are essential to the success of an organisation, and GEM College aims to bring the “mind of the manager” into alignment with “the soul of the leader”. This is likely teaching eagles to fly in formation – a powerful combination!

If you are an emerging leader or manager, this course will help you to discover where you sit on the Leadership and Management continuum and assist you to find the balanced style to facilitate a successful team.

You will be able to assume responsibility for your own performance, and provide leadership, guidance and support to others. You will gain the skills required to exercise responsibility for organizing and monitoring the output of your team, by applying solutions to a defined range of predictable and unpredictable problems. It will equip you to analyse and evaluate information from a variety of sources.

This qualification is equally suited to people working in a business environment, or thoseaspiring to entrepreneurship.

View this Qualification on training.gov.au.

Online and/or Blended Delivery

Certificate IV in Leadership and Management – (BSB42015) (Release 2.0).

Training Package
BSB Business Services Training Package (Release 2.0).

GEM Online Campus 
The Learner is provided with User Name and Password to the GEM Online Campus, which enables access to the interactive Online Screen Guide; the Learner Guide (pdf); the Assessment Guide; and the Quick Reference Guide.

Blended Delivery
Study via face to face intensives; supported by Learner Guide, Assessment Guide; Online Seminars.

Time Commitment 
Nominal minimum hours of study plus individual research and on the job application is 600 – 2,400 hours (normally over a period of 6-12 months); OR approximately 10 hours research and study per week (face-to-face/online) for 6 months from commencement.  During the balance of the time, learners will be engaged in work-based/simulated work-based (portfolio building) activities and assessments.

Course Details

The Course Structure consists of 12 units, 4 core units plus 8 elective units, of which:

  • 4 units must be from Group A;
  • 4 units may be additional units selected from Group A or Group B;
  • if not listed below, 1 unit may be from any currently endorsed Training Package or accredited course at Certificate IV level or above.

Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.

Core Units

Communicate effectively as a workplace leader (BSBLDR401)
Implement operational plan (BSBMGT402)
Lead effective workplace relationships (BSBLDR402)
Lead team effectiveness (BSBLDR403)

Elective Units

Group A

Build client relationships and business networks (BSBREL402)
Develop work priorities (BSBWOR404)
Identify risk and apply risk management processes (BSBRSK401)
Implement continuous improvement (BSBMGT403)
Lead a diverse workforce (BSBLDR404)
Mentor in the workplace (TAEDEL404A)
Promote innovation in a team environment (BSBINN301)
Report on financial activity (BSBFIA402)

Group B

Address customer needs (BSBCUS402)
Private: Analyse and present research information (BSBRES411)
Apply digital solutions to work processes (BSBMGT407)
Articulate, present and debate ideas (BSBCRT401)
Conduct work within a compliance framework (BSBCOM406)
Coordinate business resources (BSBADM409)
Coordinate implementation of customer service strategies (BSBCUS401)
Develop teams and individuals (BSBLED401)
Implement and monitor environmentally sustainable work practices (BSBSUS401)
Implement and monitor WHS policies, procedures and programs to meet legislative requirements (BSBWHS401)
Implement customer service standards (BSBCUS403)
Implement workplace information system (BSBINM401)
Lead and facilitate off-site staff (BSBMGT404)
Make a presentation (BSBCMM401)
Promote products and services (BSBMKG413)
Protect and use brands and business identity (BSBIPR403)
Research international business opportunities (BSBINT401)
Show leadership in the workplace (BSBMGT401)
Undertake project work (BSBPMG522)
Use and respect copyright (BSBIPR401)
Write complex documents (BSBWRT401)


Assistance might be available for this qualification: gemcollege.edu.au/financial-assistance.

State Government funding/subsidies may be available within your state. Please check with your GEM representative if you require clarity in this regard.

Your tuition fee includes:

  • Access to GEM Online Campus – and interactive Onscreen Guides
  • Learner Guide for each Unit (pdf)
  • Assessment Guide for each Unit (pdf)
  • All essential reference materials.
  • Additional Reference materials may be requested, to further enhance your learning, and these will attract an additional charge.
  • Contact our Administration Centre on (08) 8342 3316 for more information and payment options.
  • Fees, charges and course offerings are subject to change.

This fee can be paid using EFTPOS, Visa, MasterCard, cheque, money order or purchase order.

A limited number of Partial Scholarships are offered within Australia annually. A limited number of Offshore Scholarships are offered annually. See Application for Consideration for Scholarship.

Course Fees: $3,550


Entry Requirements/Pathways
There are no prerequisite requirements for individual units of competency.

Articulation Pathways from the Qualification
On completion of this qualification, you may undertake a specialist qualification; ie Diploma of Work Health and Safety (BSB51315); Diploma of Human Resources Management (BSB50615); Diploma of Training Design and Development (TAE50211); or a generic qualification such as Diploma of Leadership and Management (BSB51915) OR Diploma of Business (BSB50215).

Student selection
Each applicant will be interviewed to ensure suitability of program for the individual and his/her current position and/or career path.

Gaining University Entrance
A Certificate IV or Diploma may gain 6-12 months advanced standing in a university degree.  Some Advanced Diplomas may be eligible for even more credit.  Choosing a GEM College of International Business to University Pathway is a great way to get practical ‘job ready’ skills and then gain entry to a university at an advanced stage.

A Graduate Certificate from GEM College of International Business, coupled with relevant industry experience, may gain entrance to post graduate qualifications.