Uphold and support the values and principles of public service (PSPETHC401A)

With this AQF Level 4 qualification, you’ll be a disability support leader! You’ll master advanced skills to implement person-centred plans, manage complex needs, and lead with critical thinking. Expect to supervise small teams, ensure legal compliance, and drive positive outcomes in community and home settings.

Who is this qualification for? Experienced support workers ready to lead teams, manage complex cases, and promote inclusion in disability services.

How long does it take? Flexible delivery – typically 6–12 months part-time, including practical placement.

Can I use prior experience? Yes! Our RPL process can fast-track your completion.

Want to level up your disability support career? This qualification is for you! With over 30 years of training expertise since 1994, GEM College offers a top-notch program to hone your skills for roles like Disability Support Team Leader, NDIS Coordinator, or Complex Care Supervisor. Join us to shine in a rewarding industry!

This qualification prepares you to excel in leadership roles, where you’ll implement behaviour supports, coordinate NDIS services, and empower clients. Perfect for positions like Support Team Leader, Service Coordinator, or Inclusion Facilitator, you’ll make an impact in dynamic contexts.

Completion of: CHC33021 Certificate III in Individual Support (Disability)
OR
Completion of: CHC33015 Certificate III in Individual Support (Disability)
OR
Completion of: CHC30408 Certificate III in Disability PLUS the CHCSS00125 Entry to Certificate IV in Disability Support Skill Set.

To achieve this qualification, you must complete 10 units: 7 core units and 3 elective units. We’ve made it super simple to customize your learning journey with these steps!

• Start with the Core: You’ll complete 7 core units that set the foundation for advanced disability support leadership.
• Pick Your Electives: Choose 3 elective units – at least 2 from the list in the ‘Elective Details’ section, and up to 1 from any current endorsed Training Package or accredited course.
• Add Some Flexibility: For the 3 elective units, you can select from the list below or explore any AQF Level 4-level units from other accredited courses that fit your work environment.
• Keep It Relevant: Make sure your choices align with your career goals and AQF standards for a solid, industry-ready outcome.

Click the ‘Specialisations’ heading below to see information about specialisations for this qualification.

There are no formal specialisations for this qualification. However, you can tailor your learning by selecting elective units that align with your career goals, such as NDIS coordination, behaviour support, or trauma-informed care. See the full list of elective units in the ‘Elective Details’ section.

Learn at your own pace with our GEM Online Campus, complete with interactive guides, or go for our blended option with face-to-face intensives and online seminars facilitated by our world-class trainers.

Plan for 800 hours over 6–12 months (about 15–20 hours a week) including hands-on, work-based activities.

You might be eligible for funding to make this course even more affordable! Check out gemcollege.edu.au/financial-assistance to see what’s available. State government subsidies could be up for grabs in your area—just chat with your friendly GEM representative to find out more!

Got questions about payment options? Our friendly advisors at the Administration Centre are ready to help—give us a call at (08) 8342 3316 to find the perfect plan for you! Just so you know, fees, charges, and course offerings may change from time to time.

We’ve got everything you need to succeed! You’ll have our dedicated trainers by your side, cheering you on every step of the way. Plus, you’ll get:

• Dive into our vibrant GEM Online Campus, loaded with interactive Onscreen Guides to make learning fun and easy!
• Get a custom Learner Guide for each unit to guide you like a trusty map.
• Ace your assessments with a tailored Assessment Guide for every unit.
• Unlock all the must-have reference materials to fuel your success.

Want to dive deeper? You can request extra resources to boost your learning, though these may come with a small additional cost.

Our Board of Directors provides full and partial Scholarships each year, under our ‘Each One Trains One’ program. They’re open to both new and current students, whether you’re in Australia or overseas. Some even come with support from industry or non-profit partners. If you believe you are deserving of a Scholarship (full or partial) we invite you to visit gemcollege.edu.au/scholarships to learn how to get started.

Ready to show what you’ve learned? Our assessments are designed to help you succeed with ease! Here’s how it works:

• Each unit includes practical activities to enable you to develop and contextualise your knowledge and skills.
• Your tutor will give you a heads-up to enable you to prepare—no surprise assessments!
• Submit your portfolio before or bring it to the assessment.
• For face-to-face assessments, attendance is key—if you’re unwell, just let us know to reschedule.

Recognition of Prior Learning (RPL)

Got skills from past studies, work, or life? We could recognize them if you can show us enough evidence to demonstrate this. This could help you finish your qualification faster!

Already mastered all units? Show off your expertise with a major project, applying your skills across different sectors or situations. Visit gemcollege.edu.au for more details!

Need extra support? We’ve got your back! Talk to your tutor about any condition or need that might affect your assessments. We can make adjustments to help you succeed, such as:

• Accessible training materials and flexible delivery methods.
• Adapted environments or equipment to suit you.
• Extra time or flexible deadlines when you need them.
• Support like interpreters or assistive technology.

While we tailor tasks to fit your needs, the core competencies stay unchanged. Visit gemcollege.edu.au for more info!

We’ve got your back with policies on orientation, student conduct, anti-discrimination, privacy, and bullying prevention. Check them out at gemcollege.edu.au/students.

If something’s not right, talk to your Tutor or Campus Manager. Still need help? Escalate to our National Manager or Director. We value your feedback and ensure no discrimination—check our Customer Service Charter at gemcollege.edu.au/student-policies.

Your privacy is safe with us, used only for educational purposes and fully compliant with Australian privacy laws. Check our policy at gemcollege.edu.au/student-policies.

Address: GEM College of International Business, 52 Prospect Road, Prospect, SA 5082

Phone: (08) 8342 3316

Mobile: 0411 694 717

Email: administration@gemcollege.edu.au

Web: gemcollege.edu.au