
Diploma of Business (BSB50120)
$5,250.00
Ready to excel in Business Services? This Diploma of Business is your key to mastering frontline management and business operations skills. Perfect for aspiring managers, coordinators, or business analysts, you’ll gain the skills to lead teams, manage resources, and drive business success. This is an AQF Level 5 qualification, setting you up for success!
Click the COURSE DETAILS button below to find out more about this course.
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BSB50120 Diploma of Business
Ready to excel in Business Services? This Diploma of Business is your key to mastering frontline management and business operations skills. Perfect for aspiring managers, coordinators, or business analysts, you’ll gain the skills to lead teams, manage resources, and drive business success. This is an AQF Level 5 qualification, setting you up for success! Click below for a snapshot of what this means.
With this AQF Level 5 Diploma of Business, you’ll be a business superstar! You’ll master advanced skills to lead teams, manage budgets, and develop workplace policies, tackle complex challenges with sharp critical thinking, and communicate key ideas to any audience. Expect to lead with confidence, make independent decisions, and drive success in roles like Business Manager or Operations Coordinator.
Diploma Overview
At GEM College, we’re pumped to help you master business operations skills in Business Services! This Diploma equips you to manage resources, lead communication, and develop policies like a pro, perfect for roles requiring frontline management competencies.
Who is this Diploma for? Individuals with substantial experience seeking to develop advanced business operations skills, or those aiming for frontline management roles such as Business Manager, Operations Coordinator, or Compliance Officer.
How long does it take? Typically 12-18 months, depending on your pace and prior experience.
Can I use prior experience? Yes! Our RPL process can fast-track your completion.
Want to level up your Business Services game? This Diploma is for you! With over 30 years of training expertise since 1994, GEM College offers a top-notch program to hone your skills for roles like Business Manager or Operations Coordinator. Join us to shine in a fast-paced industry!
This Diploma prepares you to excel in Business Services roles, where you’ll manage resources, lead teams, and drive operational success. Perfect for positions like Business Manager, Operations Coordinator, or Compliance Officer, you’ll make an impact in dynamic contexts.
There are no formal entry requirements for this qualification, making it accessible for those with substantial experience or a passion to advance in business operations.
Core Details
Core Units
| Unit Title | Unit Code |
|---|---|
| Develop critical thinking in others | BSBCRT511 |
| Manage budgets and financial plans | BSBFIN501 |
| Manage business resources | BSBOPS501 |
| Develop workplace policies and procedures for sustainability | BSBSUS511 |
| Lead communication in the workplace | BSBXCM501 |
To achieve this qualification, you must complete 12 units: 5 core units and 7 elective units. We’ve made it super simple to customize your learning journey with these steps!
- Start with the Core: You’ll complete 5 core units that set the foundation for business operations.
- Pick Your Electives: Choose 7 elective units, with 2 from Group A (Business Operations) and the remaining 5 from Groups A–I or up to 2 from a Certificate IV, Diploma, or Advanced Diploma from any endorsed Training Package or accredited course.
- Add Some Flexibility: For the 5 elective units, you can select from Groups A–I or explore any AQF Level 5-level units from other accredited courses that fit your work environment.
- Keep It Relevant: Make sure your choices align with your career goals and AQF standards for a solid, industry-ready outcome.
Click the ‘Specialisations’ heading below to see information about specialisations for this qualification.
This qualification offers specialisations in:
- Business Operations: Select 4 elective units from Group A.
- Leadership: Select 4 elective units from Group B.
- Organisational Development: Select 4 elective units from Group C.
- Compliance: Select 4 elective units from Group D.
- Business Development: Select 4 elective units from Group E.
- Digital and Data: Select 4 elective units from Group F.
- Records and Information Management: Select 4 elective units from Group G.
- Procurement: Select 4 elective units from Group H.
- Evaluations: Select 4 elective units from Group I.
Upon completion, your testamur will reflect your specialisation, e.g., BSB50120 Diploma of Business (Operations).
Elective Details
Electives are grouped into specialisations. Refer to the grouped sections below (e.g., ‘Group A – Business Operations Units’).
| Unit Title | Unit Code |
|---|---|
| Manage financial compliance | BSBFIN502 |
| Manage organisational finances | BSBFIN601 |
| Manage recruitment and onboarding | BSBHRM525 |
| Manage payroll | BSBHRM526 |
| Coordinate separation and termination processes | BSBHRM529 |
| Monitor business records systems | BSBINS512 |
| Manage business operational plans | BSBOPS502 |
| Develop administrative systems | BSBOPS503 |
| Manage business risk | BSBOPS504 |
| Develop and implement business plans | BSBOPS601 |
| Undertake project work | BSBPMG430 |
| Manage project scope | BSBPMG530 |
| Manage ethical procurement strategy | BSBPRC505 |
| Develop organisational policy | BSBSTR503 |
| Develop business continuity plans | BSBSTR603 |
| Lead corporate social responsibility | BSBSUS601 |
| Manage meetings | BSBTWK503 |
| Unit Title | Unit Code |
|---|---|
| Support employee and industrial relations | BSBHRM412 |
| Facilitate performance development processes | BSBHRM521 |
| Lead the development of diverse workforces | BSBLDR521 |
| Manage people performance | BSBLDR522 |
| Lead and manage effective workplace relationships | BSBLDR523 |
| Manage personal and professional development | BSBPEF501 |
| Lead diversity and inclusion | BSBTWK501 |
| Manage team effectiveness | BSBTWK502 |
| Support staff members with disability in the workplace | BSBXDB501 |
| Adapt organisations to enhance accessibility for people with disability | BSBXDB502 |
| Unit Title | Unit Code |
|---|---|
| Articulate, present and debate ideas | BSBCRT412 |
| Originate and develop concepts | BSBCRT512 |
| Apply critical thinking for complex problem solving | BSBCRT611 |
| Coordinate health and wellness programs | BSBHRM531 |
| Lead and manage organisational change | BSBLDR601 |
| Manage personal health and wellbeing | BSBPEF401 |
| Develop and use emotional intelligence | BSBPEF502 |
| Establish innovative work environments | BSBSTR501 |
| Facilitate continuous improvement | BSBSTR502 |
| Manage innovation and continuous improvement | BSBSTR601 |
| Develop and implement workplace sustainability plans | BSBSUS412 |
| Evaluate and report on workplace sustainability | BSBSUS413 |
| Develop and maintain strategic business networks | BSBTWK601 |
| Unit Title | Unit Code |
|---|---|
| Participate in quality audits | BSBAUD411 |
| Report on quality audits | BSBAUD513 |
| Interpret compliance requirements | BSBAUD514 |
| Evaluate and review compliance | BSBAUD515 |
| Apply legal principles in contract law matters | BSBLEG522 |
| Monitor corporate governance activities | BSBOPS602 |
| Ensure a safe workplace for a work area | BSBWHS521 |
| Unit Title | Unit Code |
|---|---|
| Identify and evaluate marketing opportunities | BSBMKG541 |
| Develop social media engagement plans | BSBMKG546 |
| Forecast international market and business needs | BSBMKG548 |
| Profile and analyse consumer behaviour for international markets | BSBMKG549 |
| Promote products and services to international markets | BSBMKG550 |
| Implement customer service strategies | BSBOPS404 |
| Manage organisational customer service | BSBOPS505 |
| Manage supplier relationships | BSBPRC502 |
| Build and maintain business relationships | BSBTWK401 |
| Lead the development of business opportunities | SIRXMGT005 |
| Develop a social media strategy | SIRXMKT006 |
| Drive sales results | SIRXSLS004 |
| Unit Title | Unit Code |
|---|---|
| Analyse data | BSBDAT501 |
| Coordinate data management | BSBINS502 |
| Apply digital solutions to work processes | BSBTEC403 |
| Use digital technologies to collaborate in a work environment | BSBTEC404 |
| Develop and implement an e-commerce strategy | BSBTEC501 |
| Review organisational digital strategy | BSBTEC601 |
| Develop big data strategy | BSBXBD501 |
| Promote workplace cyber security awareness and best practices | BSBXCS402 |
| Design an ecommerce site | SIRXECM003 |
| Unit Title | Unit Code |
|---|---|
| Implement information and knowledge management systems | BSBINS501 |
| Maintain digital repositories | BSBINS504 |
| Monitor business records systems | BSBINS512 |
| Contribute to records management framework | BSBINS513 |
| Contribute to records retention and disposal schedule | BSBINS514 |
| Participate in archiving activities | BSBINS515 |
| Manage knowledge and information | BSBINS601 |
| Implement preventative conservation activities | CUAPRE401 |
| Unit Title | Unit Code |
|---|---|
| Manage project procurement | BSBPMG537 |
| Manage procurement strategies | BSBPRC501 |
| Manage supplier relationships | BSBPRC502 |
| Manage international procurement | BSBPRC503 |
| Manage a supply chain | BSBPRC504 |
| Manage ethical procurement strategy | BSBPRC505 |
| Manage contract performance | PSPPCM008 |
| Finalise contracts | PSPPCM009 |
| Manage procurement risk | PSPPCM010 |
| Plan for procurement outcomes | PSPPCM012 |
| Make procurement decisions | PSPPCM013 |
| Conduct and manage coordinated procurement | PSPPCM015 |
| Plan and implement strategic sourcing | PSPPCM016 |
| Plan and implement procurement category management | PSPPCM017 |
| Conduct demand and procurement spend analysis | PSPPCM018 |
| Unit Title | Unit Code |
|---|---|
| Develop an evaluation program | DEFEVL001 |
| Evaluate and report collected information | DEFEVL002 |
| Maintain and enhance professional practice | DEFEVL003 |
| Evaluate a training and assessment system | DEFEVL004 |
| Evaluate a community based program | DEFEVL005 |
| Evaluate business performance | DEFEVL006 |
Delivery Modes
Choose a learning style that fits your busy life.
Learn at your own pace with our GEM Online Campus, complete with interactive guides, or go for our blended option with face-to-face intensives and online seminars facilitated by our world-class trainers.
Plan for approximately 1200 hours over 12-18 months, about 15-20 hours a week, including hands-on, work-based activities.
Fees and Funding
Your investment is tailored to your study plan, covering all the essentials, with flexible payment options to suit you! Pay easily with EFTPOS, Visa, MasterCard, cheque, money order, or purchase order. Just a heads-up: we may need a quick chat with one of our friendly course advisors before accepting upfront payments over $1,500.
You might be eligible for funding to make this course even more affordable! Check out gemcollege.edu.au/financial-assistance to see what’s available. State government subsidies could be up for grabs in your area—just chat with your friendly GEM representative to find out more!
Got questions about payment options? Our friendly advisors at the Administration Centre are ready to help—give us a call at (08) 8342 3316 to find the perfect plan for you! Just so you know, fees, charges, and course offerings may change from time to time.
We’ve got everything you need to succeed! You’ll have our dedicated trainers by your side, cheering you on every step of the way. Plus, you’ll get:
- 🌟 Dive into our vibrant GEM Online Campus, loaded with interactive Onscreen Guides to make learning fun and easy!
- 📚 Get a custom Learner Guide for each unit to guide you like a trusty map.
- 🎯 Ace your assessments with a tailored Assessment Guide for every unit.
- 📖 Unlock all the must-have reference materials to fuel your success.
Want to dive deeper? You can request extra resources to boost your learning, though these may come with a small additional cost.
Our Board of Directors provides full and partial Scholarships each year, under our ‘Each One Trains One’ program. They’re open to both new and current students, whether you’re in Australia or overseas. Some even come with support from industry or non-profit partners. If you believe you are deserving of a Scholarship (full or partial) we invite you to visit gemcollege.edu.au/scholarships to learn how to get started.
Assessment
Show off your skills through practical, portfolio-based assessments.
Ready to show what you’ve learned? Our assessments are designed to help you succeed with ease! Here’s how it works:
- Each unit includes practical activities to enable you to develop and contextualise your knowledge and skills.
- Your tutor will give you a heads-up to enable you to prepare—no surprise assessments!
- Submit your portfolio before or bring it to the assessment.
- For face-to-face assessments, attendance is key—if you’re unwell, just let us know to reschedule.
Recognition of Prior Learning (RPL)
Got skills from past studies, work, or life? We could recognize them if you can show us enough evidence to demonstrate this. This could help you finish your qualification faster!
Already mastered all units? Show off your expertise with a major project, applying your skills across different sectors or situations. Visit gemcollege.edu.au for more details!
Need extra support? We’ve got your back! Talk to your tutor about any condition or need that might affect your assessments. We can make adjustments to help you succeed, such as:
- Accessible training materials and flexible delivery methods.
- Adapted environments or equipment to suit you.
- Extra time or flexible deadlines when you need them.
- Support like interpreters or assistive technology.
While we tailor tasks to fit your needs, the core competencies stay unchanged. Visit gemcollege.edu.au for more info!
Student Journey
We’re by your side every step, making sure your experience is tailored for success.
We’ve got your back with policies on orientation, student conduct, anti-discrimination, privacy, and bullying prevention. Check them out at gemcollege.edu.au/students.
If something’s not right, talk to your Tutor or Campus Manager. Still need help? Escalate to our National Manager or Director. We value your feedback and ensure no discrimination—check our Customer Service Charter at gemcollege.edu.au/student-policies.
Your privacy is safe with us, used only for educational purposes and fully compliant with Australian privacy laws. Check our policy at gemcollege.edu.au/student-policies.
Why GEM College?
“This Diploma transformed my career, giving me the confidence to lead teams and manage operations effectively!” – Sarah Johnson, GEM Graduate
- Learn from trainers who’ve been there, done that in the industry.
- Turn your experience into credits with RPL options.
- Get personalized support from day one.
Ready to Start?
Ready to elevate your Business Services career with GEM College? Hit the Enrollment Application button below to kick off a no-obligation chat with our team to explore your options.
- Step 1: Contact Us
- Step 2: Interview
- Step 3: Enroll
Contact Details
Let’s chat about your future in Business Services!
Address: GEM College of International Business, 52 Prospect Road, Prospect, SA 5082
Phone: (08) 8342 3316
Mobile: 0411 694 717
Email: administration@gemcollege.edu.au
Web: gemcollege.edu.au



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