Name: Certificate IV in Ageing Support (CHC43015)
SKU: 28916
Availability: InStock

Ready to launch your career with confidence? This qualification is your launchpad to mastering reading, writing, oral communication, numeracy, digital literacy and employability skills at ACSF Level 3. Ideal for individuals preparing for workforce entry or vocational training, you’ll develop a vocational plan and the skills to thrive. This is an AQF Level 2 qualification, empowering your future! Click below for a snapshot of what this means.

With this AQF Level 2 qualification, you’ll be a work-ready champion! You’ll master skills aligned to ACSF Level 3 to read complex texts, write reports, perform calculations, use digital tools effectively, and communicate professionally. Expect to manage learning, solve problems independently, and create a vocational training and employment plan.

Qualification Overview

At GEM College, we’re thrilled to guide you in building advanced foundation skills in literacy, numeracy, learning strategies and digital technology at ACSF Level 3! This qualification prepares you for workforce entry or vocational training pathways, including developing a personalised vocational and employment plan.

Who is this qualification for? Individuals requiring further foundation skills development to prepare for workforce entry or vocational training, including reading, writing, oral communication, learning, numeracy, digital literacy and employability skills at ACSF Level 3.

How long does it take? Flexible delivery – typically completed part-time over 6–12 months, depending on prior skills and RPL.

Can I use prior experience? Yes! Our RPL process can fast-track your completion.

Ready to step confidently into work or further study? This qualification is your bridge! With over 30 years of training expertise since 1994, GEM College delivers a supportive program to build job-ready skills, create a vocational plan, and open doors to employment or Certificate III qualifications. Let’s make it happen!

This qualification opens pathways to employment and further vocational training. You’ll gain entry-level digital literacy and employability skills suitable for diverse industries, traineeships, apprenticeships, or progression into Certificate III vocational qualifications.

Nil. No formal entry requirements.

Core Details

Core Units

Unit Title	Unit Code
Use routine strategies for work-related learning	FSKLRG011

To achieve this qualification, competency must be demonstrated in 14 units: 1 core unit and 13 elective units. We’ve made it super simple to customize your learning journey with these steps!

Start with the Core: You’ll complete 1 core unit that sets the foundation for work-related learning strategies.
Pick Your Electives: Choose 13 elective units as follows: up to 5 from Group A (Numeracy), at least 5 from Group B (Reading, writing, oral communication, learning and digital technology), and 3 units from any currently endorsed training package or accredited course other than FSK.
Add Some Flexibility: Remaining units may be selected from the FSK training package or any currently endorsed training package or accredited course.
Keep It Relevant: Elective units must be relevant to vocational pathways and not duplicate outcomes of already selected units.

Click the ‘Specialisations’ heading below to see information about specialisations for this qualification.

There are no formal specialisations for this qualification. However, you can tailor your learning by selecting elective units that align with your career goals, such as customer service, administration, retail, or industry-specific vocational preparation. See the full list of elective units in the ‘Elective Details’ section.

Elective Details

Electives are grouped. Select up to 5 from Group A, at least 5 from Group B, and 3 from elsewhere. Remaining from FSK or other endorsed sources.

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Unit Title	Unit Code
Calculate with whole numbers and familiar fractions, decimals and percentages for work	FSKNUM014
Estimate, measure and calculate with routine metric measurements for work	FSKNUM015
Interpret, draw and construct routine 2D and 3D shapes for work	FSKNUM016
Use familiar and routine maps and plans for work	FSKNUM017
Collect data and construct routine tables and graphs for work	FSKNUM018
Interpret routine tables, graphs and charts and use information and data for work	FSKNUM019
Apply an expanding range of mathematical calculations for work	FSKNUM021
Use ratios, rates and proportions for complex workplace tasks	FSKNUM022
Estimate, measure and calculate measurements for work	FSKNUM023
Use geometry to draw 2D shapes and construct 3D shapes for work	FSKNUM024
Use detailed maps to plan travel routes for work	FSKNUM025
Read, interpret and use detailed plans, drawings and diagrams for work	FSKNUM026
Collect, organise and interpret statistical data for work	FSKNUM027
Use routine formulas and algebraic expressions for work	FSKNUM028
Use introductory graphical techniques for work	FSKNUM029
Use common functions of a scientific calculator for work	FSKNUM030
Apply specialised mathematical calculations for work	FSKNUM031
Use and calculate with complex measurements for work	FSKNUM032
Collect, organise and analyse complex statistical data for work	FSKNUM033
Use and apply concepts of probability for work	FSKNUM034
Use algebraic and graphical techniques to analyse mathematical problems for work	FSKNUM035
Use trigonometry for work	FSKNUM036
Use introductory matrices for work	FSKNUM037
Use introductory vectors	FSKNUM038
Use introductory calculus for work	FSKNUM039
Use chance and probability calculations for work	FSKNUM041

Unit Title	Unit Code
Use digital technology for non-routine workplace tasks	FSKDIG003
Use strategies to respond to routine workplace problems	FSKLRG009
Use routine strategies for career planning	FSKLRG010
Apply strategies to plan and manage complex workplace tasks	FSKLRG012
Apply strategies to respond to complex workplace problems	FSKLRG013
Manage strategies for career progression	FSKLRG014
Manage own work-related learning	FSKLRG015
Develop a plan to organise routine workplace tasks	FSKLRG018
Use oral communication skills to participate in workplace meetings	FSKOCM004
Use oral communication skills for effective workplace presentations	FSKOCM005
Use oral communication skills to participate in workplace teams	FSKOCM006
Interact effectively with others at work	FSKOCM007
Use oral communication skills to facilitate workplace negotiations	FSKOCM008
Use oral communication skills to facilitate workplace meetings	FSKOCM009
Use oral communication skills for complex workplace presentations	FSKOCM010
Use oral communication skills to facilitate complex workplace team interactions	FSKOCM011
Use oral communication skills to participate in workplace negotiations	FSKOCM012
Read and respond to information in routine visual and graphic texts	FSKRDG008
Read and respond to routine standard operating procedures	FSKRDG009
Read and respond to routine workplace information	FSKRDG010
Read and respond to complex workplace information	FSKRDG011
Read and respond to highly complex workplace information	FSKRDG012
Complete routine workplace formatted texts	FSKWTG008
Write routine workplace texts	FSKWTG009
Write complex workplace texts	FSKWTG010
Write highly complex workplace texts	FSKWTG011

Delivery Modes

Choose a learning style that fits your busy life.

Learn at your own pace with our GEM Online Campus, complete with interactive guides, or go for our blended option with face-to-face intensives and online seminars facilitated by our world-class trainers.

Plan for flexible hours over several months including hands-on, work-based activities.

Fees and Funding

Your investment is affordable, covering all the essentials, with flexible payment options to suit you! Pay easily with EFTPOS, Visa, MasterCard, cheque, money order, or purchase order. Just a heads-up: we may need a quick chat with one of our friendly course advisors before accepting upfront payments over $1,500.

You might be eligible for funding to make this course even more affordable! Check out gemcollege.edu.au/financial-assistance to see what’s available. State government subsidies could be up for grabs in your area—just chat with your friendly GEM representative to find out more!

Got questions about payment options? Our friendly advisors at the Administration Centre are ready to help—give us a call at (08) 8342 3316 to find the perfect plan for you! Just so you know, fees, charges, and course offerings may change from time to time.

We’ve got everything you need to succeed! You’ll have our dedicated trainers by your side, cheering you on every step of the way. Plus, you’ll get:

🌟 Dive into our vibrant GEM Online Campus, loaded with interactive Onscreen Guides to make learning fun and easy!
📚 Get a custom Learner Guide for each unit to guide you like a trusty map.
🎯 Ace your assessments with a tailored Assessment Guide for every unit.
📖 Unlock all the must-have reference materials to fuel your success.

Want to dive deeper? You can request extra resources to boost your learning, though these may come with a small additional cost.

Our Board of Directors provides full and partial Scholarships each year, under our ‘Each One Trains One’ program. They’re open to both new and current students, whether you’re in Australia or overseas. Some even come with support from industry or non-profit partners. If you believe you are deserving of a Scholarship (full or partial) we invite you to visit gemcollege.edu.au/scholarships to learn how to get started.

Assessment

Show off your skills through practical, portfolio-based assessments.

Ready to show what you’ve learned? Our assessments are designed to help you succeed with ease! Here’s how it works:

Each unit includes practical activities to enable you to develop and contextualise your knowledge and skills.
Your tutor will give you a heads-up to enable you to prepare—no surprise assessments!
Submit your portfolio before or bring it to the assessment.
For face-to-face assessments, attendance is key—if you’re unwell, just let us know to reschedule.

Recognition of Prior Learning (RPL)

Got skills from past studies, work, or life? We could recognize them if you can show us enough evidence to demonstrate this. This could help you finish your qualification faster!

Already mastered all units? Show off your expertise with a major project, applying your skills across different sectors or situations. Visit gemcollege.edu.au for more details!

Need extra support? We’ve got your back! Talk to your tutor about any condition or need that might affect your assessments. We can make adjustments to help you succeed, such as:

Accessible training materials and flexible delivery methods.
Adapted environments or equipment to suit you.
Extra time or flexible deadlines when you need them.
Support like interpreters or assistive technology.

While we tailor tasks to fit your needs, the core competencies stay unchanged. Visit gemcollege.edu.au for more info!

Student Journey

We’re by your side every step, making sure your experience is tailored for success.

We’ve got your back with policies on orientation, student conduct, anti-discrimination, privacy, and bullying prevention. Check them out at gemcollege.edu.au/students.

If something’s not right, talk to your Tutor or Campus Manager. Still need help? Escalate to our National Manager or Director. We value your feedback and ensure no discrimination—check our Customer Service Charter at gemcollege.edu.au/student-policies.

Your privacy is safe with us, used only for educational purposes and fully compliant with Australian privacy laws. Check our policy at gemcollege.edu.au/student-policies.

Why GEM College?

“GEM gave me the skills and confidence to land my first job and plan my career.” – Jordan K., GEM Graduate

Learn from trainers who’ve been there, done that in the industry.
Turn your experience into credits with RPL options.
Get personalized support from day one.

Ready to Start?

Ready to build your future with GEM College? Hit the Enrollment Application button below to kick off a no-obligation chat with our team to explore your options.

Step 1: Contact Us
Step 2: Interview
Step 3: Enroll

Enrollment Application

Contact Details

Let’s chat about your work and vocational future!

Chat with Us

Address: GEM College of International Business, 52 Prospect Road, Prospect, SA 5082

Phone: (08) 8342 3316

Mobile: 0411 694 717

Email: administration@gemcollege.edu.au

Web: gemcollege.edu.au

Information current as of September 2025; subject to ASQA updates.

Ready to have a Conversation? Submit a No Obligation Enrollment Application

Ready to excel in building vocational readiness? This qualification is your key to mastering reading, writing, oral communication, numeracy, digital technology and employability skills at ACSF Level 2. Perfect for individuals preparing for a vocational pathway or further foundation skills development, you’ll gain the confidence to pursue employment, training or education goals. This is an AQF Level 1 qualification, setting you up for success! Click below for a snapshot of what this means.

With this AQF Level 1 qualification, you’ll be a vocational pathway superstar! You’ll master skills aligned to ACSF Level 2 to read routine texts, write simple reports, perform everyday calculations, use digital tools for basic tasks, and communicate in familiar work contexts. Expect to plan learning, solve routine problems with support, and prepare for vocational training or entry-level roles.

Qualification Overview

At GEM College, we’re pumped to help you master foundation skills in literacy, numeracy, learning strategies and digital technology at ACSF Level 2! This qualification equips you to prepare for vocational pathways like a pro, perfect for individuals seeking employment, further training or education goals.

Who is this qualification for? Individuals who need skills to prepare for a vocational pathway qualification or further foundation skills development, including reading, writing, oral communication, learning, numeracy, digital technology and employability skills at ACSF Level 2.

How long does it take? Flexible delivery – typically completed part-time over several months, depending on prior skills and RPL.

Can I use prior experience? Yes! Our RPL process can fast-track your completion.

Want to level up your readiness for vocational study or work? This qualification is for you! With over 30 years of training expertise since 1994, GEM College offers a supportive program to build essential skills for entry-level roles, traineeships or progression into Certificate II qualifications. Join us to unlock your potential!

This qualification prepares you for a pathway to employment and further vocational training. You’ll develop entry-level digital technology and employability skills suitable for supported work environments, traineeships, or stepping stones to vocational qualifications.

Nil. No formal entry requirements.

Core Details

Core Units

Unit Title	Unit Code
Use simple strategies for work-related learning	FSKLRG008

To achieve this qualification, competency must be demonstrated in 11 units: 1 core unit and 10 elective units. We’ve made it super simple to customize your learning journey with these steps!

Start with the Core: You’ll complete 1 core unit that sets the foundation for work-related learning strategies.
Pick Your Electives: Choose 10 elective units as follows: up to 3 from Group A (Numeracy), at least 5 from Group B (Reading, writing, oral communication, learning and digital technology), and 2 units from any currently endorsed training package or accredited course other than FSK.
Add Some Flexibility: Remaining units may be selected from the FSK training package or any currently endorsed training package or accredited course.
Keep It Relevant: Elective units must be relevant to vocational pathways and not duplicate outcomes of already selected units.

Click the ‘Specialisations’ heading below to see information about specialisations for this qualification.

There are no formal specialisations for this qualification. However, you can tailor your learning by selecting elective units that align with your career goals, such as entry-level customer service, administration support or preparation for vocational training. See the full list of elective units in the ‘Elective Details’ section.

Elective Details

Electives are grouped. Select up to 3 from Group A, at least 5 from Group B, and 2 from elsewhere. Remaining from FSK or other endorsed sources.

Unit Title	Unit Code
Use whole numbers and halves for work	FSKNUM003
Use basic and familiar metric measurements for work	FSKNUM004
Use familiar 2D shapes for work	FSKNUM005
Use simple and highly familiar spatial information for work	FSKNUM006
Use simple data for work	FSKNUM007
Use whole numbers and simple fractions, decimals and percentages for work	FSKNUM008
Use familiar and simple metric measurements for work	FSKNUM009
Use common shapes for work	FSKNUM010
Use familiar and simple spatial information for work	FSKNUM011
Use familiar and simple data for work	FSKNUM012
Construct simple tables and graphs for work	FSKNUM013
Calculate with whole numbers and familiar fractions, decimals and percentages for work	FSKNUM014
Estimate, measure and calculate with routine metric measurements for work	FSKNUM015
Interpret, draw and construct routine 2D and 3D shapes for work	FSKNUM016
Use familiar and routine maps and plans for work	FSKNUM017
Collect data and construct routine tables and graphs for work	FSKNUM018
Interpret routine tables, graphs and charts and use information and data for work	FSKNUM019
Use familiar, routine functions of a calculator for work	FSKNUM020
Identify and interpret common chance events for work	FSKNUM040
Use chance and probability calculations for work	FSKNUM041

Unit Title	Unit Code
Use digital technology for short and basic workplace tasks	FSKDIG001
Use digital technology for routine and simple workplace tasks	FSKDIG002
Use digital technology for non-routine workplace tasks	FSKDIG003
Identify strategies to respond to short and simple workplace problems	FSKLRG002
Use short and simple strategies for career planning	FSKLRG003
Use short and simple strategies for work-related learning	FSKLRG004
Use strategies to plan simple workplace tasks	FSKLRG005
Participate in work placement	FSKLRG006
Use strategies to identify job opportunities	FSKLRG007
Use strategies to respond to routine workplace problems	FSKLRG009
Use routine strategies for career planning	FSKLRG010
Use routine strategies for work-related learning	FSKLRG011
Use short and simple strategies to organise highly familiar workplace tasks	FSKLRG016
Identify simple strategies to respond to familiar workplace problems	FSKLRG017
Develop a plan to organise routine workplace tasks	FSKLRG018
Engage in short and simple spoken exchanges at work	FSKOCM002
Participate in familiar spoken interactions at work	FSKOCM003
Use oral communication skills to participate in workplace meetings	FSKOCM004
Use oral communication skills for effective workplace presentations	FSKOCM005
Use oral communication skills to participate in workplace teams	FSKOCM006
Interact effectively with others at work	FSKOCM007
Use oral communication skills to participate in workplace negotiations	FSKOCM012
Read and respond to short and simple workplace signs and symbols	FSKRDG002
Read and respond to short and simple workplace information	FSKRDG004
Read and respond to simple and familiar workplace procedures	FSKRDG005
Read and respond to simple informal workplace texts	FSKRDG006
Read and respond to simple workplace information	FSKRDG007
Read and respond to information in routine visual and graphic texts	FSKRDG008
Read and respond to routine standard operating procedures	FSKRDG009
Read and respond to routine workplace information	FSKRDG010
Write short and simple workplace formatted texts	FSKWTG002
Write short and simple workplace information	FSKWTG003
Write simple workplace formatted texts	FSKWTG005
Write simple workplace information	FSKWTG006
Complete routine workplace formatted texts	FSKWTG008
Write routine workplace texts	FSKWTG009

Delivery Modes

Choose a learning style that fits your busy life.

Learn at your own pace with our GEM Online Campus, complete with interactive guides, or go for our blended option with face-to-face intensives and online seminars facilitated by our world-class trainers.

Plan for flexible hours over several months including hands-on, work-based activities.

Fees and Funding

Your investment is affordable, covering all the essentials, with flexible payment options to suit you! Pay easily with EFTPOS, Visa, MasterCard, cheque, money order, or purchase order. Just a heads-up: we may need a quick chat with one of our friendly course advisors before accepting upfront payments over $1,500.

You might be eligible for funding to make this course even more affordable! Check out gemcollege.edu.au/financial-assistance to see what’s available. State government subsidies could be up for grabs in your area—just chat with your friendly GEM representative to find out more!

Got questions about payment options? Our friendly advisors at the Administration Centre are ready to help—give us a call at (08) 8342 3316 to find the perfect plan for you! Just so you know, fees, charges, and course offerings may change from time to time.

We’ve got everything you need to succeed! You’ll have our dedicated trainers by your side, cheering you on every step of the way. Plus, you’ll get:

🌟 Dive into our vibrant GEM Online Campus, loaded with interactive Onscreen Guides to make learning fun and easy!
📚 Get a custom Learner Guide for each unit to guide you like a trusty map.
🎯 Ace your assessments with a tailored Assessment Guide for every unit.
📖 Unlock all the must-have reference materials to fuel your success.

Want to dive deeper? You can request extra resources to boost your learning, though these may come with a small additional cost.

Our Board of Directors provides full and partial Scholarships each year, under our ‘Each One Trains One’ program. They’re open to both new and current students, whether you’re in Australia or overseas. Some even come with support from industry or non-profit partners. If you believe you are deserving of a Scholarship (full or partial) we invite you to visit gemcollege.edu.au/scholarships to learn how to get started.

Assessment

Show off your skills through practical, portfolio-based assessments.

Ready to show what you’ve learned? Our assessments are designed to help you succeed with ease! Here’s how it works:

Each unit includes practical activities to enable you to develop and contextualise your knowledge and skills.
Your tutor will give you a heads-up to enable you to prepare—no surprise assessments!
Submit your portfolio before or bring it to the assessment.
For face-to-face assessments, attendance is key—if you’re unwell, just let us know to reschedule.

Recognition of Prior Learning (RPL)

Got skills from past studies, work, or life? We could recognize them if you can show us enough evidence to demonstrate this. This could help you finish your qualification faster!

Already mastered all units? Show off your expertise with a major project, applying your skills across different sectors or situations. Visit gemcollege.edu.au for more details!

Need extra support? We’ve got your back! Talk to your tutor about any condition or need that might affect your assessments. We can make adjustments to help you succeed, such as:

Accessible training materials and flexible delivery methods.
Adapted environments or equipment to suit you.
Extra time or flexible deadlines when you need them.
Support like interpreters or assistive technology.

While we tailor tasks to fit your needs, the core competencies stay unchanged. Visit gemcollege.edu.au for more info!

Student Journey

We’re by your side every step, making sure your experience is tailored for success.

We’ve got your back with policies on orientation, student conduct, anti-discrimination, privacy, and bullying prevention. Check them out at gemcollege.edu.au/students.

If something’s not right, talk to your Tutor or Campus Manager. Still need help? Escalate to our National Manager or Director. We value your feedback and ensure no discrimination—check our Customer Service Charter at gemcollege.edu.au/student-policies.

Your privacy is safe with us, used only for educational purposes and fully compliant with Australian privacy laws. Check our policy at gemcollege.edu.au/student-policies.

Why GEM College?

“GEM helped me build the skills I needed to confidently step into vocational training.” – Alex M., GEM Graduate

Learn from trainers who’ve been there, done that in the industry.
Turn your experience into credits with RPL options.
Get personalized support from day one.

Ready to Start?

Ready to prepare for your vocational future with GEM College? Hit the Enrollment Application button below to kick off a no-obligation chat with our team to explore your options.

Step 1: Contact Us
Step 2: Interview
Step 3: Enroll

Enrollment Application

Contact Details

Let’s chat about your vocational pathway!

Chat with Us

Address: GEM College of International Business, 52 Prospect Road, Prospect, SA 5082

Phone: (08) 8342 3316

Mobile: 0411 694 717

Email: administration@gemcollege.edu.au

Web: gemcollege.edu.au

Information current as of September 2025; subject to ASQA updates.

Ready to have a Conversation? Submit a No Obligation Enrollment Application

Ready to excel in aged care? This qualification is your key to mastering specialised tasks and functions in residential, home, or community-based environments. Perfect for aspiring support workers and team leaders, you’ll gain the skills to develop, facilitate, and review individualised service plans. This is an AQF Level 4 qualification, setting you up for success! Click below for a snapshot of what this means.

With this AQF Level 4 qualification, you’ll be an aged care superstar! You’ll master advanced skills to facilitate empowerment, tackle complex care challenges with sharp critical thinking, and communicate key ideas to any audience. Expect to lead with confidence, make independent decisions, and drive success in residential, home, and community care settings.

Qualification Overview

At GEM College, we’re pumped to help you master individualised support skills in aged services! This qualification equips you to deliver high-quality, person-centred care like a pro, perfect for roles requiring leadership and responsibility for service outcomes.

Who is this qualification for? Support workers in aged care seeking to advance into leadership, coordination, and specialised care roles in residential, home, or community settings.

How long does it take? Flexible delivery – typically 12–18 months part-time, including 120 hours of mandatory work placement.

Can I use prior experience? Yes! Our RPL process can fast-track your completion.

Want to level up your aged care game? This qualification is for you! With over 30 years of training expertise since 1994, GEM College offers a top-notch program to hone your skills for roles like Care Team Leader, Service Coordinator, or In-Home Support Supervisor. Join us to shine in a fast-paced industry!

This qualification prepares you to excel in aged care roles, where you’ll facilitate individual service planning, coordinate care, and lead quality outcomes. Perfect for positions like Support Worker Team Leader, Residential Care Coordinator, or Community Program Facilitator, you’ll make an impact in dynamic contexts.

This qualification has no entry requirements.

Core Details

Core Units

Unit Title	Unit Code
Facilitate the interests and rights of clients	CHCADV001
Facilitate the empowerment of older people	CHCAGE001
Coordinate services for older people	CHCAGE003
Implement interventions with older people at risk	CHCAGE004
Provide support to people living with dementia	CHCAGE005
Facilitate individual service planning and delivery	CHCCCS006
Meet personal support needs	CHCCCS011
Support independence and wellbeing	CHCCCS023
Support relationships with carers and families	CHCCCS025
Work with diverse people	CHCDIV001
Manage legal and ethical compliance	CHCLEG003
Deliver care services using a palliative approach	CHCPAL001
Develop and maintain networks and collaborative partnerships	CHCPRP001
Recognise healthy body systems	HLTAAP001
Follow safe work practices for direct client care	HLTWHS002

To achieve this qualification, you must complete 18 units: 15 core units and 3 elective units. We’ve made it super simple to customize your learning journey with these steps!

Start with the Core: You’ll complete 15 core units that set the foundation for ageing support.
Pick Your Electives: Choose 3 elective units – at least 2 from the list in the ‘Elective Details’ section, and up to 1 from any endorsed Training Package or accredited course relevant to the work outcome.
Add Some Flexibility: For the 3 elective units, you can select from the list below or explore any AQF Level 4-level units from other accredited courses that fit your work environment.
Keep It Relevant: Make sure your choices align with your career goals and AQF standards for a solid, industry-ready outcome.

Click the ‘Specialisations’ heading below to see information about specialisations for this qualification.

There are no formal specialisations for this qualification. However, you can tailor your learning by selecting elective units that align with your career goals, such as roles in dementia care, palliative support, or team leadership. See the full list of elective units in the ‘Elective Details’ section.

Elective Details

See the ‘Elective Units’ table below for the full list of elective units.

Elective Units

Unit Title	Unit Code
Implement falls prevention strategies*	CHCAGE008
Provide food services	CHCAGE012
Work in an alcohol and other drugs context	CHCAOD001
Address the needs of people with chronic disease	CHCCCS001
Develop and implement service programs	CHCCCS007
Maintain a high standard of service	CHCCCS010
Provide loss and grief support	CHCCCS017
Provide suicide bereavement support	CHCCCS018
Recognise and respond to crisis situations	CHCCCS019
Identify and report abuse	CHCCCS033
Facilitate independent travel	CHCCCS034
Transport individuals	CHCCCS026
Facilitate the empowerment of people receiving support	CHCCCS038
Use communication to build relationships	CHCCOM002
Develop and use strategies for communication with augmentative and alternative communication systems	CHCDIS014
Facilitate community participation and social inclusion	CHCDIS017
Facilitate ongoing skills development using a person-centred approach	CHCDIS018
Provide person-centred services to people with disability with complex needs	CHCDIS019
Promote Aboriginal and/or Torres Strait Islander cultural safety	CHCDIV002
Manage and promote diversity	CHCDIV003
Plan health promotion and community intervention	CHCEDU002
Coordinate and monitor home-based support	CHCCCS039
Meet statutory and organisation information requirements	CHCINM001
Respond to client language, literacy and numeracy needs	CHCLLN001
Develop, implement and review quality framework	CHCMGT001
Manage partnership agreements with services providers	CHCMGT002
Coordinate client directed services	CHCMGT006
Work with people with mental health issues	CHCMHS001
Contribute to planning and implementation of care services using a palliative approach*	CHCPAL004
Plan for the provision of pastoral and spiritual care	CHCPAS003
Provide pastoral and spiritual care	CHCPAS004
Work with forced migrants	CHCSET003
Work with people experiencing or at risk of homelessness	CHCSOH013
Confirm physical health status	HLTAAP002
Provide support in dysphagia management	HLTAHA035
Assist in the development of meals and menus to meet dietary and cultural requirements	HLTAHA039
Assist with the monitoring and modification of meals and menus according to individualised plans	HLTAHA040
Assist with screening and management of nutritional risk	HLTAHA042
Provide first aid	HLTAID011
Provide advanced first aid	HLTAID014
Follow basic food safety practices	HLTFSE001
Assist clients with medication	HLTHPS006
Administer and monitor medications	HLTHPS007
Inform and support patients and groups about oral health	HLTOHC008
Apply and use basic oral health products	HLTOHC009
Provide or assist with oral hygiene	HLTOHC004
Use basic oral health screening tools	HLTOHC010
Apply fluoride varnish	HLTOHC011
Maintain work health and safety	HLTWHS003
Manage work health and safety	HLTWHS004
Manage budgets and financial plans	BSBFIN501
Maintain business resources	BSBOPS301
Process and maintain workplace information	BSBINS201
Lead effective workplace relationships	BSBLDR413
Demonstrate leadership in the workplace	BSBLDR411
Implement continuous improvement	BSBSTR402
Use business software applications	BSBTEC201
Facilitate workplace-based learning	TAEDEL412
Mentor in the workplace	TAEDEL414

Delivery Modes

Choose a learning style that fits your busy life.

Learn at your own pace with our GEM Online Campus, complete with interactive guides, or go for our blended option with face-to-face intensives and online seminars facilitated by our world-class trainers.

Plan for 1200 hours over 12–18 months (about 15–20 hours a week) including hands-on, work-based activities and 120 hours of mandatory placement.

Fees and Funding

Your investment is $4,950, covering all the essentials, with flexible payment options to suit you! Pay easily with EFTPOS, Visa, MasterCard, cheque, money order, or purchase order. Just a heads-up: we may need a quick chat with one of our friendly course advisors before accepting upfront payments over $1,500.

You might be eligible for funding to make this course even more affordable! Check out gemcollege.edu.au/financial-assistance to see what’s available. State government subsidies could be up for grabs in your area—just chat with your friendly GEM representative to find out more!

Got questions about payment options? Our friendly advisors at the Administration Centre are ready to help—give us a call at (08) 8342 3316 to find the perfect plan for you! Just so you know, fees, charges, and course offerings may change from time to time.

We’ve got everything you need to succeed! You’ll have our dedicated trainers by your side, cheering you on every step of the way. Plus, you’ll get:

🌟 Dive into our vibrant GEM Online Campus, loaded with interactive Onscreen Guides to make learning fun and easy!
📚 Get a custom Learner Guide for each unit to guide you like a trusty map.
🎯 Ace your assessments with a tailored Assessment Guide for every unit.
📖 Unlock all the must-have reference materials to fuel your success.

Want to dive deeper? You can request extra resources to boost your learning, though these may come with a small additional cost.

Our Board of Directors provides full and partial Scholarships each year, under our ‘Each One Trains One’ program. They’re open to both new and current students, whether you’re in Australia or overseas. Some even come with support from industry or non-profit partners. If you believe you are deserving of a Scholarship (full or partial) we invite you to visit gemcollege.edu.au/scholarships to learn how to get started.

Assessment

Show off your skills through practical, portfolio-based assessments.

Ready to show what you’ve learned? Our assessments are designed to help you succeed with ease! Here’s how it works:

Each unit includes practical activities to enable you to develop and contextualise your knowledge and skills.
Your tutor will give you a heads-up to enable you to prepare—no surprise assessments!
Submit your portfolio before or bring it to the assessment.
For face-to-face assessments, attendance is key—if you’re unwell, just let us know to reschedule.

Recognition of Prior Learning (RPL)

Got skills from past studies, work, or life? We could recognize them if you can show us enough evidence to demonstrate this. This could help you finish your qualification faster!

Already mastered all units? Show off your expertise with a major project, applying your skills across different sectors or situations. Visit gemcollege.edu.au for more details!

Need extra support? We’ve got your back! Talk to your tutor about any condition or need that might affect your assessments. We can make adjustments to help you succeed, such as:

Accessible training materials and flexible delivery methods.
Adapted environments or equipment to suit you.
Extra time or flexible deadlines when you need them.
Support like interpreters or assistive technology.

While we tailor tasks to fit your needs, the core competencies stay unchanged. Visit gemcollege.edu.au for more info!

Student Journey

We’re by your side every step, making sure your experience is tailored for success.

We’ve got your back with policies on orientation, student conduct, anti-discrimination, privacy, and bullying prevention. Check them out at gemcollege.edu.au/students.

If something’s not right, talk to your Tutor or Campus Manager. Still need help? Escalate to our National Manager or Director. We value your feedback and ensure no discrimination—check our Customer Service Charter at gemcollege.edu.au/student-policies.

Your privacy is safe with us, used only for educational purposes and fully compliant with Australian privacy laws. Check our policy at gemcollege.edu.au/student-policies.

Why GEM College?

“GEM gave me the confidence and skills to lead my team with compassion and expertise.” – Maria S., GEM Graduate

Learn from trainers who’ve been there, done that in the industry.
Turn your experience into credits with RPL options.
Get personalized support from day one.

Ready to Start?

Ready to elevate your aged care career with GEM College? Hit the Enrollment Application button below to kick off a no-obligation chat with our team to explore your options.

Step 1: Contact Us
Step 2: Interview
Step 3: Enroll

Enrollment Application

Contact Details

Let’s chat about your future in aged care!

Chat with Us

Address: GEM College of International Business, 52 Prospect Road, Prospect, SA 5082

Phone: (08) 8342 3316

Mobile: 0411 694 717

Email: administration@gemcollege.edu.au

Web: gemcollege.edu.au

Information current as of September 2025; subject to ASQA updates.

Ready to have a Conversation? Submit a No Obligation Enrollment Application

Ready to excel in foundational learning? This qualification is your key to mastering entry-level reading, writing, oral communication, numeracy, digital technology and employability skills. Perfect for individuals needing significant support to enter vocational pathways, you’ll gain the confidence to pursue employment or further training. This is an AQF Level 1 qualification, setting you up for success! Click below for a snapshot of what this means.

With this AQF Level 1 qualification, you’ll be a foundation skills superstar! You’ll master basic skills aligned to ACSF Level 1 to read short texts, write simple messages, perform everyday calculations, use digital devices for routine tasks, and communicate in familiar contexts. Expect to follow instructions with support, build learning strategies, and prepare for work placement or further study.

Qualification Overview

At GEM College, we’re pumped to help you master foundation skills in literacy, numeracy, learning strategies and digital technology! This qualification equips you to access vocational pathways like a pro, perfect for individuals requiring significant support to enter employment or further training.

Who is this qualification for? Individuals who require significant foundation skills support to access a vocational learning pathway, including reading, writing, oral communication, learning, numeracy, digital technology and employability skills at ACSF Level 1.

How long does it take? Flexible delivery – typically completed part-time over several months, depending on prior skills and RPL.

Can I use prior experience? Yes! Our RPL process can fast-track your completion.

Want to level up your learning journey? This qualification is for you! With over 30 years of training expertise since 1994, GEM College offers a supportive program to build essential skills for entry-level roles, traineeships or further vocational study. Join us to open doors to new opportunities!

This qualification prepares you for a pathway to employment and further vocational training. You’ll develop entry-level digital technology and employability skills suitable for supported work environments, traineeships, or progression into Certificate II qualifications.

Nil. No formal entry requirements.

Core Details

Core Units

Unit Title	Unit Code
Use short and simple strategies for work-related learning	FSKLRG004

To achieve this qualification, competency must be demonstrated in 11 units: 1 core unit and 10 elective units. We’ve made it super simple to customize your learning journey with these steps!

Start with the Core: You’ll complete 1 core unit that sets the foundation for work-related learning strategies.
Pick Your Electives: Choose 10 elective units as follows: up to 4 from Group A (Numeracy), at least 5 from Group B (Reading, writing, oral communication, learning and digital technology), and 1 unit from any currently endorsed training package or accredited course other than FSK.
Add Some Flexibility: Remaining units may be selected from the FSK training package or any currently endorsed training package or accredited course.
Keep It Relevant: Elective units must be relevant to vocational pathways and not duplicate outcomes of already selected units.

Click the ‘Specialisations’ heading below to see information about specialisations for this qualification.

There are no formal specialisations for this qualification. However, you can tailor your learning by selecting elective units that align with your career goals, such as entry-level administration, retail support or work placement preparation. See the full list of elective units in the ‘Elective Details’ section.

Elective Details

Electives are grouped. Select up to 4 from Group A, at least 5 from Group B, and 1 from elsewhere. Remaining from FSK or other endorsed sources.

Unit Title	Unit Code
Use beginning whole number skills and money up to 100 for work	FSKNUM001
Use beginning skills related to time and 2D shapes for work	FSKNUM002
Use whole numbers and halves for work	FSKNUM003
Use basic and familiar metric measurements for work	FSKNUM004
Use familiar 2D shapes for work	FSKNUM005
Use simple and highly familiar spatial information for work	FSKNUM006
Use simple data for work	FSKNUM007
Use whole numbers and simple fractions, decimals and percentages for work	FSKNUM008
Use familiar and simple metric measurements for work	FSKNUM009
Use common shapes for work	FSKNUM010
Use familiar and simple spatial information for work	FSKNUM011
Use familiar and simple data for work	FSKNUM012
Construct simple tables and graphs for work	FSKNUM013
Identify and interpret common chance events for work	FSKNUM040

Unit Title	Unit Code
Use digital technology for short and basic workplace tasks	FSKDIG001
Use digital technology for routine and simple workplace tasks	FSKDIG002
Prepare to participate in a learning environment	FSKLRG001
Identify strategies to respond to short and simple workplace problems	FSKLRG002
Use short and simple strategies for career planning	FSKLRG003
Use strategies to plan simple workplace tasks	FSKLRG005
Participate in work placement	FSKLRG006
Use strategies to identify job opportunities	FSKLRG007
Use simple strategies for work-related learning	FSKLRG008
Use short and simple strategies to organise highly familiar workplace tasks	FSKLRG016
Identify simple strategies to respond to familiar workplace problems	FSKLRG017
Participate in highly familiar spoken exchanges	FSKOCM001
Engage in short and simple spoken exchanges at work	FSKOCM002
Participate in familiar spoken interactions at work	FSKOCM003
Recognise extremely short and simple workplace signs and symbols	FSKRDG001
Read and respond to short and simple workplace signs and symbols	FSKRDG002
Read and respond to short and simple workplace information	FSKRDG004
Read and respond to simple and familiar workplace procedures	FSKRDG005
Read and respond to simple informal workplace texts	FSKRDG006
Read and respond to simple workplace information	FSKRDG007
Complete personal details on extremely simple and short workplace forms	FSKWTG001
Write short and simple workplace formatted texts	FSKWTG002
Write short and simple workplace information	FSKWTG003
Write simple workplace formatted texts	FSKWTG005
Write simple workplace information	FSKWTG006

Delivery Modes

Choose a learning style that fits your busy life.

Learn at your own pace with our GEM Online Campus, complete with interactive guides, or go for our blended option with face-to-face intensives and online seminars facilitated by our world-class trainers.

Plan for flexible hours over several months including hands-on, work-based activities.

Fees and Funding

Your investment is affordable, covering all the essentials, with flexible payment options to suit you! Pay easily with EFTPOS, Visa, MasterCard, cheque, money order, or purchase order. Just a heads-up: we may need a quick chat with one of our friendly course advisors before accepting upfront payments over $1,500.

You might be eligible for funding to make this course even more affordable! Check out gemcollege.edu.au/financial-assistance to see what’s available. State government subsidies could be up for grabs in your area—just chat with your friendly GEM representative to find out more!

Got questions about payment options? Our friendly advisors at the Administration Centre are ready to help—give us a call at (08) 8342 3316 to find the perfect plan for you! Just so you know, fees, charges, and course offerings may change from time to time.

We’ve got everything you need to succeed! You’ll have our dedicated trainers by your side, cheering you on every step of the way. Plus, you’ll get:

🌟 Dive into our vibrant GEM Online Campus, loaded with interactive Onscreen Guides to make learning fun and easy!
📚 Get a custom Learner Guide for each unit to guide you like a trusty map.
🎯 Ace your assessments with a tailored Assessment Guide for every unit.
📖 Unlock all the must-have reference materials to fuel your success.

Want to dive deeper? You can request extra resources to boost your learning, though these may come with a small additional cost.

Our Board of Directors provides full and partial Scholarships each year, under our ‘Each One Trains One’ program. They’re open to both new and current students, whether you’re in Australia or overseas. Some even come with support from industry or non-profit partners. If you believe you are deserving of a Scholarship (full or partial) we invite you to visit gemcollege.edu.au/scholarships to learn how to get started.

Assessment

Show off your skills through practical, portfolio-based assessments.

Ready to show what you’ve learned? Our assessments are designed to help you succeed with ease! Here’s how it works:

Each unit includes practical activities to enable you to develop and contextualise your knowledge and skills.
Your tutor will give you a heads-up to enable you to prepare—no surprise assessments!
Submit your portfolio before or bring it to the assessment.
For face-to-face assessments, attendance is key—if you’re unwell, just let us know to reschedule.

Recognition of Prior Learning (RPL)

Got skills from past studies, work, or life? We could recognize them if you can show us enough evidence to demonstrate this. This could help you finish your qualification faster!

Already mastered all units? Show off your expertise with a major project, applying your skills across different sectors or situations. Visit gemcollege.edu.au for more details!

Need extra support? We’ve got your back! Talk to your tutor about any condition or need that might affect your assessments. We can make adjustments to help you succeed, such as:

Accessible training materials and flexible delivery methods.
Adapted environments or equipment to suit you.
Extra time or flexible deadlines when you need them.
Support like interpreters or assistive technology.

While we tailor tasks to fit your needs, the core competencies stay unchanged. Visit gemcollege.edu.au for more info!

Student Journey

We’re by your side every step, making sure your experience is tailored for success.

We’ve got your back with policies on orientation, student conduct, anti-discrimination, privacy, and bullying prevention. Check them out at gemcollege.edu.au/students.

If something’s not right, talk to your Tutor or Campus Manager. Still need help? Escalate to our National Manager or Director. We value your feedback and ensure no discrimination—check our Customer Service Charter at gemcollege.edu.au/student-policies.

Your privacy is safe with us, used only for educational purposes and fully compliant with Australian privacy laws. Check our policy at gemcollege.edu.au/student-policies.

Why GEM College?

“GEM gave me the confidence to start learning again and opened doors I never thought possible.” – Sarah T., GEM Graduate

Learn from trainers who’ve been there, done that in the industry.
Turn your experience into credits with RPL options.
Get personalized support from day one.

Ready to Start?

Ready to begin your vocational pathway with GEM College? Hit the Enrollment Application button below to kick off a no-obligation chat with our team to explore your options.

Step 1: Contact Us
Step 2: Interview
Step 3: Enroll

Enrollment Application

Contact Details

Let’s chat about your future in vocational pathways!

Chat with Us

Address: GEM College of International Business, 52 Prospect Road, Prospect, SA 5082

Phone: (08) 8342 3316

Mobile: 0411 694 717

Email: administration@gemcollege.edu.au

Web: gemcollege.edu.au

Information current as of September 2025; subject to ASQA updates.

Ready to have a Conversation? Submit a No Obligation Enrollment Application

Become a confident, compliant VET trainer and assessor! This qualification equips you to design engaging training, deliver face-to-face and online sessions, assess competence fairly, and contribute to validation. Meet national standards and inspire learners in RTOs, enterprises, or community settings. This is an AQF Level 4 qualification – your gateway to professional VET delivery!

With this AQF Level 4 qualification, you’ll assess competence, validate assessments, facilitate vocational training, use nationally recognised products, design training plans, and work effectively in the VET sector. Expect to train and assess independently under supervision, adapt to learner needs, and maintain compliance in diverse VET contexts.

Qualification Overview

At GEM College, we empower aspiring trainers with practical, standards-aligned skills! This qualification meets the minimum requirement for unsupervised VET trainers and assessors, covering training design, delivery, assessment, and sector compliance.

Who is this qualification for? Entry-level VET teachers, trainers, and assessors in RTOs, enterprises, community organisations, or schools who need to meet national trainer/assessor requirements.

How long does it take? 6 months to 2 years, depending on experience and delivery mode.

Can I use prior experience? Yes! Demonstrate vocational competence in your training area for entry; RPL available for units.

Ready to shape the future of VET? This is the industry-standard credential! GEM College delivers hands-on training with real assessments, online facilitation practice, and compliance focus – preparing you to train with confidence and assess with integrity.

VET trainer, assessor, workplace trainer, RTO delivery staff, enterprise learning facilitator, or community education provider. Meets requirements to deliver and assess nationally recognised training without supervision.

Must demonstrate vocational competence in your proposed training and assessing area (broad industry knowledge and experience, e.g., holding a relevant unit or qualification).

Core Details

Core Units

Unit Title	Unit Code
Assess competence	TAEASS412
Participate in assessment validation	TAEASS413
Facilitate vocational training	TAEDEL411
Use nationally recognised training products to meet vocational training needs	TAEDES411
Design and develop plans for vocational training	TAEDES412
Work effectively in the VET sector	TAEPDD401

Total: 12 units – 6 core + 6 electives. We’ve made it flexible and relevant!

Core: Complete all 6 units above.
Electives: At least 3 from Group A (Training and assessment). Remaining 3 may be from Group A, B, C, or up to 2 from any Cert III+ (max 1 from Cert III).
Rules: Electives must be relevant, maintain AQF integrity, avoid duplication, and support entry-level VET trainer/assessor outcomes.

Click the ‘Specialisations’ heading below to see information about specialisations for this qualification.

No formal specialisations. Tailor electives toward online delivery, RPL, disability support, foundation skills, or compliance auditing to match your training context.

Elective Details

At least 3 from Group A; others from A, B, C or endorsed sources.

Unit Title	Unit Code
Assess competence in an online environment	TAEASS404
Design and develop assessment tools	TAEASS512
Develop and implement plans for recognition of prior learning	TAEASS514
Provide work skill instruction	TAEDEL311
Plan, organise and facilitate online learning	TAEDEL405
Facilitate workplace-based learning	TAEDEL412
Facilitate distance-based training	TAEDEL413
Mentor in the workplace	TAEDEL414
Complete a practicum in a vocational education and training environment	TAEDEL415
Facilitate learning for young vocational learners	TAEDEL416
Maintain training and assessment information	TAETAS411

Unit Title	Unit Code
Integrate core skills support into training and assessment	TAELLN421
Use foundation skills resources, strategies and advice	TAELLN422
Integrate employability skills support into training and assessment	TAELLN423
Plan and implement individual support plans for learners with disability	TAEXDB411
Develop and implement training and assessment strategies for learners with disability	TAEXDB511

Unit Title	Unit Code
Participate in quality audits	BSBAUD411
Work within compliance frameworks	BSBAUD412
Support the learning and development of teams and individuals	BSBHRM413
Build and maintain business relationships	BSBTWK401

Delivery Modes

Choose a learning style that fits your busy life.

Learn at your own pace with our GEM Online Campus, complete with interactive guides, or go for our blended option with face-to-face intensives, virtual classrooms, and practicum placements facilitated by our expert trainers.

Includes real assessment practice, training delivery observation, and validation activities.

Fees and Funding

Your investment is affordable, covering all the essentials, with flexible payment options to suit you! Pay easily with EFTPOS, Visa, MasterCard, cheque, money order, or purchase order. Just a heads-up: we may need a quick chat with one of our friendly course advisors before accepting upfront payments over $1,500.

You might be eligible for funding to make this course even more affordable! Check out gemcollege.edu.au/financial-assistance to see what’s available. State government subsidies could be up for grabs in your area—just chat with your friendly GEM representative to find out more!

Got questions about payment options? Our friendly advisors at the Administration Centre are ready to help—give us a call at (08) 8342 3316 to find the perfect plan for you! Just so you know, fees, charges, and course offerings may change from time to time.

We’ve got everything you need to succeed! You’ll have our dedicated trainers by your side, cheering you on every step of the way. Plus, you’ll get:

🌟 Dive into our vibrant GEM Online Campus, loaded with interactive Onscreen Guides to make learning fun and easy!
📚 Get a custom Learner Guide for each unit to guide you like a trusty map.
🎯 Ace your assessments with a tailored Assessment Guide for every unit.
📖 Unlock all the must-have reference materials to fuel your success.

Want to dive deeper? You can request extra resources to boost your learning, though these may come with a small additional cost.

Our Board of Directors provides full and partial Scholarships each year, under our ‘Each One Trains One’ program. They’re open to both new and current students, whether you’re in Australia or overseas. Some even come with support from industry or non-profit partners. If you believe you are deserving of a Scholarship (full or partial) we invite you to visit gemcollege.edu.au/scholarships to learn how to get started.

Assessment

Show off your skills through practical, portfolio-based assessments.

Ready to show what you’ve learned? Our assessments are designed to help you succeed with ease! Here’s how it works:

Each unit includes practical activities to enable you to develop and contextualise your knowledge and skills.
Your tutor will give you a heads-up to enable you to prepare—no surprise assessments!
Submit your portfolio before or bring it to the assessment.
For face-to-face assessments, attendance is key—if you’re unwell, just let us know to reschedule.

Recognition of Prior Learning (RPL)

Got skills from past studies, work, or life? We could recognize them if you can show us enough evidence to demonstrate this. This could help you finish your qualification faster!

Already mastered all units? Show off your expertise with a major project, applying your skills across different sectors or situations. Visit gemcollege.edu.au for more details!

Need extra support? We’ve got your back! Talk to your tutor about any condition or need that might affect your assessments. We can make adjustments to help you succeed, such as:

Accessible training materials and flexible delivery methods.
Adapted environments or equipment to suit you.
Extra time or flexible deadlines when you need them.
Support like interpreters or assistive technology.

While we tailor tasks to fit your needs, the core competencies stay unchanged. Visit gemcollege.edu.au for more info!

Student Journey

We’re by your side every step, making sure your experience is tailored for success.

We’ve got your back with policies on orientation, student conduct, anti-discrimination, privacy, and bullying prevention. Check them out at gemcollege.edu.au/students.

If something’s not right, talk to your Tutor or Campus Manager. Still need help? Escalate to our National Manager or Director. We value your feedback and ensure no discrimination—check our Customer Service Charter at gemcollege.edu.au/student-policies.

Your privacy is safe with us, used only for educational purposes and fully compliant with Australian privacy laws. Check our policy at gemcollege.edu.au/student-policies.

Why GEM College?

“GEM’s TAE program gave me the confidence and tools to train professionally from day one.” – Alex P., VET Trainer & GEM Graduate

Learn from experienced RTO trainers and assessors.
Real practicum and assessment validation experience.
Get personalized support from day one.

Ready to Start?

Ready to launch your VET training career with GEM College? Hit the Enrollment Application button below to kick off a no-obligation chat with our team to explore your options.

Step 1: Contact Us
Step 2: Interview
Step 3: Enroll

Enrollment Application

Contact Details

Let’s chat about your training and assessment future!

Chat with Us

Address: GEM College of International Business, 52 Prospect Road, Prospect, SA 5082

Phone: (08) 8342 3316

Mobile: 0411 694 717

Email: administration@gemcollege.edu.au

Web: gemcollege.edu.au

Information current as of September 2025; subject to ASQA updates.

Ready to have a Conversation? Submit a No Obligation Enrollment Application

Lead the future of retail! This diploma empowers senior managers to drive profitability, implement strategic change, and lead high-performing teams across multiple stores or departments. With advanced leadership, planning, and risk management skills, you’ll excel at the executive level. This is an AQF Level 5 qualification – your pathway to area, state, or cluster management!

With this AQF Level 5 qualification, you’ll undertake strategic planning, lead change, provide leadership, drive profitability, manage recruitment, develop marketing strategies, and handle complex risks. Expect to operate autonomously, evaluate team performance, and contribute to organisational strategy in dynamic retail contexts.

Qualification Overview

At GEM College, we cultivate retail visionaries! This diploma builds executive-level skills in strategic leadership, profitability, change management, and team development across specialty retail, supermarkets, department stores, and quick-service restaurants.

Who is this qualification for? Senior retail professionals with Certificate IV in Retail Management or equivalent experience, aiming for area manager, state manager, senior store manager, cluster manager, or small business owner roles.

How long does it take? Flexible delivery – typically 12–18 months part-time, depending on prior skills and RPL.

Can I use prior experience? Yes! Our RPL process can fast-track your completion.

Ready to own the retail landscape? This diploma is your strategic command center! With over 30 years of expertise since 1994, GEM College delivers advanced, industry-aligned training to prepare you for multi-site leadership, profitability mastery, and change implementation in competitive retail environments.

Area manager, state manager, senior store manager, cluster manager, small business owner in specialty retail, supermarkets, department stores, quick-service restaurants, and online retail operations.

Entry is open to individuals who have:

Achieved a Certificate IV in Retail Management, OR
Relevant industry employment experience applying skills from SIR40316 Certificate IV in Retail Management core units.

Core Details

Core Units

Unit Title	Unit Code
Undertake strategic planning in retail	SIRRSTR001
Lead the change process	SIRXCHA002
Provide leadership to others	SIRXMGT003
Drive retail profitability	SIRRRTF003

To achieve this qualification, competency must be demonstrated in 10 units: 4 core units and 6 elective units. We’ve made it super flexible!

Start with the Core: Complete all 4 units covering strategy, change, leadership, and profitability.
Pick Your Electives: Choose 6 units: 3 from the elective list below, and 3 more from the list, elsewhere in SIR, or any current Training Package/accredited course.
Keep It Relevant: Electives must align with job outcomes, local industry, and AQF Level 5 complexity.

Note: Unit marked with * has prerequisite SIRXCEG008 Manage disrespectful, aggressive or abusive customers.

Click the ‘Specialisations’ heading below to see information about specialisations for this qualification.

There are no formal specialisations. Tailor your electives toward areas like ecommerce, HR management, marketing, risk, or online strategies to suit your leadership focus.

Elective Details

Select 3 from below, plus 3 more from below, SIR, or other endorsed sources.

Unit Title	Unit Code
Communicate with influence	BSBLDR513

Unit Title	Unit Code
Develop online customer service standards	SIRXCEG007
Manage disrespectful, aggressive or abusive customers	SIRXCEG008
Manage workplace responses to disrespectful aggressive or abusive customer behaviour *	SIRXCEG009 *

Unit Title	Unit Code
Design an ecommerce site	SIRXECM003

Unit Title	Unit Code
Manage recruitment selection and induction processes	BSBHRM506
Manage employee relations	BSBHRM604

Unit Title	Unit Code
Develop and use emotional intelligence	BSBLDR511
Lead and manage effective workplace relationships	BSBLDR502
Plan and manage retail projects	SIRXMGT004
Lead the development of business opportunities	SIRXMGT005

Unit Title	Unit Code
Develop a marketing strategy	SIRXMKT005
Develop a social media strategy	SIRXMKT006

Unit Title	Unit Code
Plan merchandise buying strategy	SIRRMRM001

Unit Title	Unit Code
Maintain ethical and professional standards when using social media and online platforms	SIRXOSM002
Develop and manage social media and online strategies	SIRXOSM006
Manage risk to organisational reputation in an online setting	SIRXOSM007

Unit Title	Unit Code
Manage risk in the retail environment	SIRXRSK003

Unit Title	Unit Code
Drive sales results	SIRXSLS004

Unit Title	Unit Code
Develop a workplace learning environment	BSBLED501
Coach others for success	SIRXTAD003

Unit Title	Unit Code
Ensure a safe workplace for a work area	BSBWHS521

Unit Title	Unit Code
Manage personal work priorities and professional development	BSBWOR501

Delivery Modes

Choose a learning style that fits your busy life.

Learn at your own pace with our GEM Online Campus, complete with interactive guides, or go for our blended option with face-to-face intensives and online seminars facilitated by our world-class trainers.

Plan for flexible hours over several months including strategic projects, leadership simulations, and multi-site case studies.

Fees and Funding

Your investment is affordable, covering all the essentials, with flexible payment options to suit you! Pay easily with EFTPOS, Visa, MasterCard, cheque, money order, or purchase order. Just a heads-up: we may need a quick chat with one of our friendly course advisors before accepting upfront payments over $1,500.

You might be eligible for funding to make this course even more affordable! Check out gemcollege.edu.au/financial-assistance to see what’s available. State government subsidies could be up for grabs in your area—just chat with your friendly GEM representative to find out more!

Got questions about payment options? Our friendly advisors at the Administration Centre are ready to help—give us a call at (08) 8342 3316 to find the perfect plan for you! Just so you know, fees, charges, and course offerings may change from time to time.

We’ve got everything you need to succeed! You’ll have our dedicated trainers by your side, cheering you on every step of the way. Plus, you’ll get:

🌟 Dive into our vibrant GEM Online Campus, loaded with interactive Onscreen Guides to make learning fun and easy!
📚 Get a custom Learner Guide for each unit to guide you like a trusty map.
🎯 Ace your assessments with a tailored Assessment Guide for every unit.
📖 Unlock all the must-have reference materials to fuel your success.

Want to dive deeper? You can request extra resources to boost your learning, though these may come with a small additional cost.

Our Board of Directors provides full and partial Scholarships each year, under our ‘Each One Trains One’ program. They’re open to both new and current students, whether you’re in Australia or overseas. Some even come with support from industry or non-profit partners. If you believe you are deserving of a Scholarship (full or partial) we invite you to visit gemcollege.edu.au/scholarships to learn how to get started.

Assessment

Show off your skills through practical, portfolio-based assessments.

Ready to show what you’ve learned? Our assessments are designed to help you succeed with ease! Here’s how it works:

Each unit includes practical activities to enable you to develop and contextualise your knowledge and skills.
Your tutor will give you a heads-up to enable you to prepare—no surprise assessments!
Submit your portfolio before or bring it to the assessment.
For face-to-face assessments, attendance is key—if you’re unwell, just let us know to reschedule.

Recognition of Prior Learning (RPL)

Got skills from past studies, work, or life? We could recognize them if you can show us enough evidence to demonstrate this. This could help you finish your qualification faster!

Already mastered all units? Show off your expertise with a major project, applying your skills across different sectors or situations. Visit gemcollege.edu.au for more details!

Need extra support? We’ve got your back! Talk to your tutor about any condition or need that might affect your assessments. We can make adjustments to help you succeed, such as:

Accessible training materials and flexible delivery methods.
Adapted environments or equipment to suit you.
Extra time or flexible deadlines when you need them.
Support like interpreters or assistive technology.

While we tailor tasks to fit your needs, the core competencies stay unchanged. Visit gemcollege.edu.au for more info!

Student Journey

We’re by your side every step, making sure your experience is tailored for success.

We’ve got your back with policies on orientation, student conduct, anti-discrimination, privacy, and bullying prevention. Check them out at gemcollege.edu.au/students.

If something’s not right, talk to your Tutor or Campus Manager. Still need help? Escalate to our National Manager or Director. We value your feedback and ensure no discrimination—check our Customer Service Charter at gemcollege.edu.au/student-policies.

Your privacy is safe with us, used only for educational purposes and fully compliant with Australian privacy laws. Check our policy at gemcollege.edu.au/student-policies.

Why GEM College?

“GEM’s Diploma transformed me into a confident multi-site leader—now managing 12 stores!” – James R., Area Manager & GEM Graduate

Learn from retail executives with decades of multi-store experience.
Real strategic projects and profitability simulations.
Get personalized support from day one.

Ready to Start?

Ready to lead retail excellence with GEM College? Hit the Enrollment Application button below to kick off a no-obligation chat with our team to explore your options.

Step 1: Contact Us
Step 2: Interview
Step 3: Enroll

Enrollment Application

Contact Details

Let’s chat about your retail leadership future!

Chat with Us

Address: GEM College of International Business, 52 Prospect Road, Prospect, SA 5082

Phone: (08) 8342 3316

Mobile: 0411 694 717

Email: administration@gemcollege.edu.au

Web: gemcollege.edu.au

Information current as of September 2025; subject to ASQA updates.

Ready to have a Conversation? Submit a No Obligation Enrollment Application

Step into leadership! This qualification empowers you to lead frontline teams, manage daily retail operations, and drive customer-centric success. With advanced selling, financial, and team management skills, you’ll thrive in dynamic retail environments. This is an AQF Level 4 qualification, your pathway to store, department, or assistant manager roles!

With this AQF Level 4 qualification, you’ll monitor financials, create customer-focused cultures, maintain employee relations, lead teams, ensure security and safety, achieve sales targets, and implement operational plans. Expect to work independently, solve complex problems, and take responsibility for team outputs in diverse retail settings.

Qualification Overview

At GEM College, we’re dedicated to shaping retail leaders! This qualification builds your expertise in team leadership, financial monitoring, customer engagement, and operational excellence across specialty stores, supermarkets, department stores, and quick-service restaurants.

Who is this qualification for? Individuals with Certificate III in Retail or relevant industry experience, aiming for store manager, department manager, or assistant store manager roles.

How long does it take? Flexible delivery – typically 6–12 months part-time, depending on prior skills and RPL.

Can I use prior experience? Yes! Our RPL process can fast-track your completion.

Ready to lead the retail floor? This qualification is your management accelerator! With over 30 years of expertise since 1994, GEM College delivers practical, industry-aligned training to prepare you for real-world leadership in fast-paced retail environments. Elevate your career!

Store manager, department manager, assistant store manager in specialty retail, supermarkets, department stores, quick-service restaurants, and online retail operations.

Entry is open to individuals who have:

Achieved a Certificate III in Retail, OR
Relevant industry employment experience applying skills from SIR30216 Certificate III in Retail core units.

Core Details

Core Units

Unit Title	Unit Code
Monitor retail store financials	SIRRRTF002
Create a customer-centric culture	SIRXCEG004
Maintain employee relations	SIRXHRM002
Lead a frontline team	SIRXMGT002
Maintain store security	SIRXRSK002
Achieve sales results	SIRXSLS003
Maintain workplace safety	SIRXWHS003

To achieve this qualification, competency must be demonstrated in 11 units: 7 core units and 4 elective units. We’ve made it super simple to customize your learning journey!

Start with the Core: Complete all 7 core units covering financials, culture, HR, leadership, security, sales, and safety.
Pick Your Electives: Choose 4 units: 2 from the elective list below, and 2 more from the list, elsewhere in SIR, or any current Training Package/accredited course.
Keep It Relevant: Electives must align with job outcomes, local industry, and AQF Level 4 complexity.

Note: Unit marked with * has prerequisite SIRXCEG008 Manage disrespectful, aggressive or abusive customers.

Click the ‘Specialisations’ heading below to see information about specialisations for this qualification.

There are no formal specialisations. Tailor your electives toward areas like customer engagement, ecommerce, food safety, merchandising, or online marketing to suit your retail leadership goals.

Elective Details

Select 2 from below, plus 2 more from below, SIR, or other endorsed sources.

Unit Title	Unit Code
Manage disrespectful, aggressive or abusive customers	SIRXCEG008
Manage workplace responses to disrespectful aggressive or abusive customer behaviour *	SIRXCEG009 *
Coordinate implementation of customer service strategies	BSBCUS401

Unit Title	Unit Code
Facilitate the change process	SIRXCHA001

Unit Title	Unit Code
Work with diverse people	CHCDIV001

Unit Title	Unit Code
Monitor and interpret online data and analytics	SIRXECM001
Prepare digital content	SIRXECM002

Unit Title	Unit Code
Handle food safely in a retail environment	SIRRFSA001
Supervise a food safety program	SIRRFSA002

Unit Title	Unit Code
Promote workplace health and wellbeing	SIRXHWB002

Unit Title	Unit Code
Recruit, select and induct team members	SIRXHRM001
Roster staff	SITXHRM002

Unit Title	Unit Code
Promote innovation in a team environment	BSBINN301

Unit Title	Unit Code
Implement operational plan	BSBMGT402

Unit Title	Unit Code
Control stock	SIRRINV002

Unit Title	Unit Code
Profile the market	BSBMKG401
Use social media to engage customers	SIRXMKT002
Manage promotional activities	SIRXMKT003

Unit Title	Unit Code
Coordinate visual merchandising activities	SIRRMER003

Unit Title	Unit Code
Analyse performance of social media and online business tools	SIRXOSM004
Develop a basic website for customer engagement	SIRXOSM005

Unit Title	Unit Code
Process payroll	BSBFIA302
Manage small business finances	BSBSMB421

Unit Title	Unit Code
Develop the retail frontline	SIRXTAD002

Unit Title	Unit Code
Develop personal productivity	SIRXIND005
Review retail business fundamentals	SIRXIND006

Delivery Modes

Choose a learning style that fits your busy life.

Learn at your own pace with our GEM Online Campus, complete with interactive guides, or go for our blended option with face-to-face intensives and online seminars facilitated by our world-class trainers.

Plan for flexible hours over several months including hands-on, work-based activities in real retail environments.

Fees and Funding

Your investment is affordable, covering all the essentials, with flexible payment options to suit you! Pay easily with EFTPOS, Visa, MasterCard, cheque, money order, or purchase order. Just a heads-up: we may need a quick chat with one of our friendly course advisors before accepting upfront payments over $1,500.

You might be eligible for funding to make this course even more affordable! Check out gemcollege.edu.au/financial-assistance to see what’s available. State government subsidies could be up for grabs in your area—just chat with your friendly GEM representative to find out more!

Got questions about payment options? Our friendly advisors at the Administration Centre are ready to help—give us a call at (08) 8342 3316 to find the perfect plan for you! Just so you know, fees, charges, and course offerings may change from time to time.

We’ve got everything you need to succeed! You’ll have our dedicated trainers by your side, cheering you on every step of the way. Plus, you’ll get:

🌟 Dive into our vibrant GEM Online Campus, loaded with interactive Onscreen Guides to make learning fun and easy!
📚 Get a custom Learner Guide for each unit to guide you like a trusty map.
🎯 Ace your assessments with a tailored Assessment Guide for every unit.
📖 Unlock all the must-have reference materials to fuel your success.

Want to dive deeper? You can request extra resources to boost your learning, though these may come with a small additional cost.

Our Board of Directors provides full and partial Scholarships each year, under our ‘Each One Trains One’ program. They’re open to both new and current students, whether you’re in Australia or overseas. Some even come with support from industry or non-profit partners. If you believe you are deserving of a Scholarship (full or partial) we invite you to visit gemcollege.edu.au/scholarships to learn how to get started.

Assessment

Show off your skills through practical, portfolio-based assessments.

Ready to show what you’ve learned? Our assessments are designed to help you succeed with ease! Here’s how it works:

Each unit includes practical activities to enable you to develop and contextualise your knowledge and skills.
Your tutor will give you a heads-up to enable you to prepare—no surprise assessments!
Submit your portfolio before or bring it to the assessment.
For face-to-face assessments, attendance is key—if you’re unwell, just let us know to reschedule.

Recognition of Prior Learning (RPL)

Got skills from past studies, work, or life? We could recognize them if you can show us enough evidence to demonstrate this. This could help you finish your qualification faster!

Already mastered all units? Show off your expertise with a major project, applying your skills across different sectors or situations. Visit gemcollege.edu.au for more details!

Need extra support? We’ve got your back! Talk to your tutor about any condition or need that might affect your assessments. We can make adjustments to help you succeed, such as:

Accessible training materials and flexible delivery methods.
Adapted environments or equipment to suit you.
Extra time or flexible deadlines when you need them.
Support like interpreters or assistive technology.

While we tailor tasks to fit your needs, the core competencies stay unchanged. Visit gemcollege.edu.au for more info!

Student Journey

We’re by your side every step, making sure your experience is tailored for success.

We’ve got your back with policies on orientation, student conduct, anti-discrimination, privacy, and bullying prevention. Check them out at gemcollege.edu.au/students.

If something’s not right, talk to your Tutor or Campus Manager. Still need help? Escalate to our National Manager or Director. We value your feedback and ensure no discrimination—check our Customer Service Charter at gemcollege.edu.au/student-policies.

Your privacy is safe with us, used only for educational purposes and fully compliant with Australian privacy laws. Check our policy at gemcollege.edu.au/student-policies.

Why GEM College?

“GEM gave me the leadership tools to run my department like a pro!” – Sarah T., Store Manager & GEM Graduate

Learn from trainers who’ve led retail teams in real stores.
Turn your experience into credits with RPL options.
Get personalized support from day one.

Ready to Start?

Ready to lead in retail with GEM College? Hit the Enrollment Application button below to kick off a no-obligation chat with our team to explore your options.

Step 1: Contact Us
Step 2: Interview
Step 3: Enroll

Enrollment Application

Contact Details

Let’s chat about your retail leadership future!

Chat with Us

Address: GEM College of International Business, 52 Prospect Road, Prospect, SA 5082

Phone: (08) 8342 3316

Mobile: 0411 694 717

Email: administration@gemcollege.edu.au

Web: gemcollege.edu.au

Information current as of September 2025; subject to ASQA updates.

Ready to have a Conversation? Submit a No Obligation Enrollment Application

Unleash your inner artist! This qualification transforms you into a professional make-up artist, skilled in designing and applying make-up for beauty, fashion, media, and entertainment. Work in studios, on set, or freelance—your creativity takes center stage. This is an AQF Level 3 qualification, launching your career in the glamorous world of make-up artistry!

With this AQF Level 3 qualification, you’ll master designing and applying make-up for photography, creative looks, and everyday beauty. You’ll consult with clients, research trends, comply with health and safety, and collaborate on productions. Expect to work independently or in teams across salons, sets, and studios.

Qualification Overview

At GEM College, we’re passionate about turning your love for make-up into a thriving career! This qualification equips you with technical skills, client consultation expertise, and industry knowledge to excel in beauty, fashion, media, and entertainment settings.

Who is this qualification for? Individuals aspiring to work as make-up artists in beauty, fashion, media, and entertainment, including freelance, studio, or retail counter roles.

How long does it take? Flexible delivery – typically 6–12 months part-time, depending on prior skills and RPL.

Can I use prior experience? Yes! Our RPL process can fast-track your completion.

Ready to shine in the spotlight? This qualification is your backstage pass! With over 30 years of expertise since 1994, GEM College offers hands-on training in real-world settings, preparing you for freelance gigs, salon roles, or media productions. Let your creativity soar!

Work as a make-up artist in salons, retail cosmetic counters, fashion shoots, film/TV sets, photography studios, or as a freelancer. Collaborate with photographers, stylists, and production teams across the beauty and entertainment industries.

Nil. No formal entry requirements.

Core Details

Core Units

Unit Title	Unit Code
Design and apply make-up	SHBBMUP009
Design and apply make-up for photography	SHBBMUP010
Design and apply creative make-up	SHBBMUP013
Research and apply beauty industry information	SHBBRES003
Provide salon services to clients	SHBXCCS008
Comply with organisational requirements within a personal services environment	SHBXIND003
Apply safe hygiene, health and work practices	SHBXWHS003
Maintain ethical and professional standards when using social media and online platforms	SIRXOSM002

To achieve this qualification, competency must be demonstrated in 15 units: 8 core units and 7 elective units. We’ve made it super simple to customize your learning journey with these steps!

Start with the Core: Complete all 8 core units covering make-up design, application, research, client service, compliance, safety, and social media ethics.
Pick Your Electives: Choose 7 elective units: 1 from Group A (Infection control), at least 3 from Group B (General electives), and up to 3 from elsewhere in SHB, other Training Packages, or accredited courses.
Keep It Relevant: Electives must align with job outcomes, local industry needs, and AQF Level 3 complexity.

Click the ‘Specialisations’ heading below to see information about specialisations for this qualification.

There are no formal specialisations for this qualification. However, tailor your electives toward areas like airbrushing, camouflage, eyelash extensions, or business skills for freelance make-up artistry. See the full list in the ‘Elective Details’ section.

Elective Details

Electives are grouped. Select 1 from Group A, at least 3 from Group B, and up to 3 from elsewhere.

Unit Title	Unit Code
Maintain infection prevention for skin penetration treatments	HLTINF005
Maintain infection control standards	SHBBINF002

Unit Title	Unit Code
Determine resource requirements for the new business ventures	BSBESB304
Research and develop business plans	BSBESB401
Market new business ventures	BSBESB404
Establish organisational strategies and procedures for new business ventures	BSBESB406
Manage finances for new business ventures	BSBESB407
Apply cosmetic tanning products	SHBBBOS007
Advise on beauty products and services	SHBBCCS005
Provide lash and brow services	SHBBFAS004
Provide waxing services	SHBBHRS010
Apply eyelash extensions	SHBBMUP008
Design and apply remedial camouflage make-up	SHBBMUP011
Apply airbrushed make-up	SHBBMUP012
Work collaboratively on make-up productions	SHBBMUP014
Conduct salon financial transactions	SHBXCCS007

Delivery Modes

Choose a learning style that fits your busy life.

Learn at your own pace with our GEM Online Campus, complete with interactive guides, or go for our blended option with face-to-face intensives and online seminars facilitated by our world-class trainers.

Plan for flexible hours over several months including hands-on, work-based activities in make-up studios and simulated environments.

Fees and Funding

Your investment is affordable, covering all the essentials, with flexible payment options to suit you! Pay easily with EFTPOS, Visa, MasterCard, cheque, money order, or purchase order. Just a heads-up: we may need a quick chat with one of our friendly course advisors before accepting upfront payments over $1,500.

You might be eligible for funding to make this course even more affordable! Check out gemcollege.edu.au/financial-assistance to see what’s available. State government subsidies could be up for grabs in your area—just chat with your friendly GEM representative to find out more!

Got questions about payment options? Our friendly advisors at the Administration Centre are ready to help—give us a call at (08) 8342 3316 to find the perfect plan for you! Just so you know, fees, charges, and course offerings may change from time to time.

We’ve got everything you need to succeed! You’ll have our dedicated trainers by your side, cheering you on every step of the way. Plus, you’ll get:

🌟 Dive into our vibrant GEM Online Campus, loaded with interactive Onscreen Guides to make learning fun and easy!
📚 Get a custom Learner Guide for each unit to guide you like a trusty map.
🎯 Ace your assessments with a tailored Assessment Guide for every unit.
📖 Unlock all the must-have reference materials to fuel your success.

Want to dive deeper? You can request extra resources to boost your learning, though these may come with a small additional cost.

Our Board of Directors provides full and partial Scholarships each year, under our ‘Each One Trains One’ program. They’re open to both new and current students, whether you’re in Australia or overseas. Some even come with support from industry or non-profit partners. If you believe you are deserving of a Scholarship (full or partial) we invite you to visit gemcollege.edu.au/scholarships to learn how to get started.

Assessment

Show off your skills through practical, portfolio-based assessments.

Ready to show what you’ve learned? Our assessments are designed to help you succeed with ease! Here’s how it works:

Each unit includes practical activities to enable you to develop and contextualise your knowledge and skills.
Your tutor will give you a heads-up to enable you to prepare—no surprise assessments!
Submit your portfolio before or bring it to the assessment.
For face-to-face assessments, attendance is key—if you’re unwell, just let us know to reschedule.

Recognition of Prior Learning (RPL)

Got skills from past studies, work, or life? We could recognize them if you can show us enough evidence to demonstrate this. This could help you finish your qualification faster!

Already mastered all units? Show off your expertise with a major project, applying your skills across different sectors or situations. Visit gemcollege.edu.au for more details!

Need extra support? We’ve got your back! Talk to your tutor about any condition or need that might affect your assessments. We can make adjustments to help you succeed, such as:

Accessible training materials and flexible delivery methods.
Adapted environments or equipment to suit you.
Extra time or flexible deadlines when you need them.
Support like interpreters or assistive technology.

While we tailor tasks to fit your needs, the core competencies stay unchanged. Visit gemcollege.edu.au for more info!

Student Journey

We’re by your side every step, making sure your experience is tailored for success.

We’ve got your back with policies on orientation, student conduct, anti-discrimination, privacy, and bullying prevention. Check them out at gemcollege.edu.au/students.

If something’s not right, talk to your Tutor or Campus Manager. Still need help? Escalate to our National Manager or Director. We value your feedback and ensure no discrimination—check our Customer Service Charter at gemcollege.edu.au/student-policies.

Your privacy is safe with us, used only for educational purposes and fully compliant with Australian privacy laws. Check our policy at gemcollege.edu.au/student-policies.

Why GEM College?

“GEM transformed my passion for make-up into a professional career—I’m now working on fashion shoots!” – Mia L., GEM Graduate

Learn from trainers who’ve been there, done that in the industry.
Turn your experience into credits with RPL options.
Get personalized support from day one.

Ready to Start?

Ready to paint your future with GEM College? Hit the Enrollment Application button below to kick off a no-obligation chat with our team to explore your options.

Step 1: Contact Us
Step 2: Interview
Step 3: Enroll

Enrollment Application

Contact Details

Let’s chat about your make-up artistry journey!

Chat with Us

Address: GEM College of International Business, 52 Prospect Road, Prospect, SA 5082

Phone: (08) 8342 3316

Mobile: 0411 694 717

Email: administration@gemcollege.edu.au

Web: gemcollege.edu.au

Information current as of September 2025; subject to ASQA updates.

Ready to have a Conversation? Submit a No Obligation Enrollment Application

Ready to excel in disability support? This qualification is your key to delivering person-centred care that empowers individuals to achieve independence, self-reliance, and wellbeing. Perfect for aspiring team leaders, you’ll coordinate services, follow behaviour supports, and work without direct supervision. This is an AQF Level 4 qualification, setting you up for success! Click below for a snapshot of what this means.

With this AQF Level 4 qualification, you’ll be a disability support leader! You’ll master advanced skills to implement person-centred plans, manage complex needs, and lead with critical thinking. Expect to supervise small teams, ensure legal compliance, and drive positive outcomes in community and home settings.

Qualification Overview

At GEM College, we’re pumped to help you master empowerment and leadership in disability support! This qualification equips you to facilitate inclusion, manage safety, and coordinate care like a pro, perfect for roles requiring independence and team coordination.

Who is this qualification for? Experienced support workers ready to lead teams, manage complex cases, and promote inclusion in disability services.

How long does it take? Flexible delivery – typically 6–12 months part-time, including practical placement.

Can I use prior experience? Yes! Our RPL process can fast-track your completion.

Want to level up your disability support career? This qualification is for you! With over 30 years of training expertise since 1994, GEM College offers a top-notch program to hone your skills for roles like Disability Support Team Leader, NDIS Coordinator, or Complex Care Supervisor. Join us to shine in a rewarding industry!

This qualification prepares you to excel in leadership roles, where you’ll implement behaviour supports, coordinate NDIS services, and empower clients. Perfect for positions like Support Team Leader, Service Coordinator, or Inclusion Facilitator, you’ll make an impact in dynamic contexts.

Completion of: CHC33021 Certificate III in Individual Support (Disability)
OR
Completion of: CHC33015 Certificate III in Individual Support (Disability)
OR
Completion of: CHC30408 Certificate III in Disability PLUS the CHCSS00125 Entry to Certificate IV in Disability Support Skill Set.

Core Details

Core Units

Unit Title	Unit Code
Follow established person-centred behaviour supports	CHCCCS044
Facilitate community participation and social inclusion	CHCDIS017
Facilitate ongoing skills development using a person-centred approach	CHCDIS018
Provide person-centred services to people with disability with complex needs	CHCDIS019
Manage legal and ethical compliance	CHCLEG003
Work with people with mental health issues	CHCMHS001
Maintain work health and safety	HLTWHS003

To achieve this qualification, you must complete 10 units: 7 core units and 3 elective units. We’ve made it super simple to customize your learning journey with these steps!

Start with the Core: You’ll complete 7 core units that set the foundation for advanced disability support leadership.
Pick Your Electives: Choose 3 elective units – at least 2 from the list in the ‘Elective Details’ section, and up to 1 from any current endorsed Training Package or accredited course.
Add Some Flexibility: For the 3 elective units, you can select from the list below or explore any AQF Level 4-level units from other accredited courses that fit your work environment.
Keep It Relevant: Make sure your choices align with your career goals and AQF standards for a solid, industry-ready outcome.

Click the ‘Specialisations’ heading below to see information about specialisations for this qualification.

There are no formal specialisations for this qualification. However, you can tailor your learning by selecting elective units that align with your career goals, such as NDIS coordination, behaviour support, or trauma-informed care. See the full list of elective units in the ‘Elective Details’ section.

Elective Details

See the ‘Elective Units’ table below for the full list of elective units.

Elective Units

Unit Title	Unit Code
Demonstrate leadership in the workplace	BSBLDR411
Lead effective workplace relationships	BSBLDR413
Implement continuous improvement	BSBSTR402
Facilitate the interests and rights of clients	CHCADV001
Provide advocacy and representation services	CHCADV002
Provide services for older people	CHCAGE009
Provide support to people living with dementia	CHCAGE011
Work in an alcohol and other drugs context	CHCAOD001
Address the needs of people with chronic disease	CHCCCS001
Assist with movement	CHCCCS002
Assess co-existing needs	CHCCCS004
Conduct individual assessments	CHCCCS005
Facilitate individual service planning and delivery	CHCCCS006
Develop and implement service programs	CHCCCS007
Develop strategies to address unmet needs	CHCCCS008
Maintain a high standard of service	CHCCCS010
Provide loss and grief support	CHCCCS017
Provide suicide bereavement support	CHCCCS018
Recognise and respond to crisis situations	CHCCCS019
Facilitate independent travel	CHCCCS034
Transport individuals	CHCCCS026
Identify and report abuse	CHCCCS033
Support individuals with autism spectrum disorder	CHCCCS035
Support relationships with carer and family	CHCCCS036
Visit client residence	CHCCCS037
Coordinate and monitor home-based support	CHCCCS039
Recognise healthy body systems	CHCCCS041
Prepare meals	CHCCCS042
Support positive mealtime experiences	CHCCCS043
Use communication to build relationships	CHCCOM002
Develop and use strategies for communication with augmentative and alternative communication systems	CHCDIS014
Develop and provide person-centred service responses	CHCDIS015
Develop and promote positive person-centred behaviour supports	CHCDIS016
Work effectively in disability support	CHCDIS020
Prepare for NDIS support coordination	CHCDIS021
Coordinate NDIS participant support*	CHCDIS022
Provide specialised support*	CHCDIS023
Promote Aboriginal and/or Torres Strait Islander cultural safety	CHCDIV002
Manage and promote diversity	CHCDIV003
Meet statutory and organisation information requirements	CHCINM001
Develop, implement and review quality framework	CHCMGT001
Manage partnership agreements with service providers	CHCMGT002
Work effectively in trauma informed care	CHCMHS007
Deliver care services using a palliative approach	CHCPAL003
Contribute to planning and implementation of care services using a palliative approach*	CHCPAL004
Confirm physical health status	HLTAAP002
Follow basic food safety practices	HLTFSE001
Assist clients with medication	HLTHPS006
Recognise and respond to oral health issues	HLTOHC007
Manage work health and safety	HLTWHS004

Delivery Modes

Choose a learning style that fits your busy life.

Learn at your own pace with our GEM Online Campus, complete with interactive guides, or go for our blended option with face-to-face intensives and online seminars facilitated by our world-class trainers.

Plan for 800 hours over 6–12 months (about 15–20 hours a week) including hands-on, work-based activities.

Fees and Funding

Your investment is $3,950, covering all the essentials, with flexible payment options to suit you! Pay easily with EFTPOS, Visa, MasterCard, cheque, money order, or purchase order. Just a heads-up: we may need a quick chat with one of our friendly course advisors before accepting upfront payments over $1,500.

You might be eligible for funding to make this course even more affordable! Check out gemcollege.edu.au/financial-assistance to see what’s available. State government subsidies could be up for grabs in your area—just chat with your friendly GEM representative to find out more!

Got questions about payment options? Our friendly advisors at the Administration Centre are ready to help—give us a call at (08) 8342 3316 to find the perfect plan for you! Just so you know, fees, charges, and course offerings may change from time to time.

We’ve got everything you need to succeed! You’ll have our dedicated trainers by your side, cheering you on every step of the way. Plus, you’ll get:

🌟 Dive into our vibrant GEM Online Campus, loaded with interactive Onscreen Guides to make learning fun and easy!
📚 Get a custom Learner Guide for each unit to guide you like a trusty map.
🎯 Ace your assessments with a tailored Assessment Guide for every unit.
📖 Unlock all the must-have reference materials to fuel your success.

Want to dive deeper? You can request extra resources to boost your learning, though these may come with a small additional cost.

Our Board of Directors provides full and partial Scholarships each year, under our ‘Each One Trains One’ program. They’re open to both new and current students, whether you’re in Australia or overseas. Some even come with support from industry or non-profit partners. If you believe you are deserving of a Scholarship (full or partial) we invite you to visit gemcollege.edu.au/scholarships to learn how to get started.

Assessment

Show off your skills through practical, portfolio-based assessments.

Ready to show what you’ve learned? Our assessments are designed to help you succeed with ease! Here’s how it works:

Each unit includes practical activities to enable you to develop and contextualise your knowledge and skills.
Your tutor will give you a heads-up to enable you to prepare—no surprise assessments!
Submit your portfolio before or bring it to the assessment.
For face-to-face assessments, attendance is key—if you’re unwell, just let us know to reschedule.

Recognition of Prior Learning (RPL)

Got skills from past studies, work, or life? We could recognize them if you can show us enough evidence to demonstrate this. This could help you finish your qualification faster!

Already mastered all units? Show off your expertise with a major project, applying your skills across different sectors or situations. Visit gemcollege.edu.au for more details!

Need extra support? We’ve got your back! Talk to your tutor about any condition or need that might affect your assessments. We can make adjustments to help you succeed, such as:

Accessible training materials and flexible delivery methods.
Adapted environments or equipment to suit you.
Extra time or flexible deadlines when you need them.
Support like interpreters or assistive technology.

While we tailor tasks to fit your needs, the core competencies stay unchanged. Visit gemcollege.edu.au for more info!

Student Journey

We’re by your side every step, making sure your experience is tailored for success.

We’ve got your back with policies on orientation, student conduct, anti-discrimination, privacy, and bullying prevention. Check them out at gemcollege.edu.au/students.

If something’s not right, talk to your Tutor or Campus Manager. Still need help? Escalate to our National Manager or Director. We value your feedback and ensure no discrimination—check our Customer Service Charter at gemcollege.edu.au/student-policies.

Your privacy is safe with us, used only for educational purposes and fully compliant with Australian privacy laws. Check our policy at gemcollege.edu.au/student-policies.

Why GEM College?

“GEM gave me the tools to lead with empathy and make a real difference.” – Jamie R., GEM Graduate

Learn from trainers who’ve been there, done that in the industry.
Turn your experience into credits with RPL options.
Get personalized support from day one.

Ready to Start?

Ready to elevate your disability support career with GEM College? Hit the Enrollment Application button below to kick off a no-obligation chat with our team to explore your options.

Step 1: Contact Us
Step 2: Interview
Step 3: Enroll

Enrollment Application

Contact Details

Let’s chat about your future in disability support!

Chat with Us

Address: GEM College of International Business, 52 Prospect Road, Prospect, SA 5082

Phone: (08) 8342 3316

Mobile: 0411 694 717

Email: administration@gemcollege.edu.au

Web: gemcollege.edu.au

Information current as of September 2025; subject to ASQA updates.

Ready to have a Conversation? Submit a No Obligation Enrollment Application

Ready to excel in community and residential care? This course is your key to mastering person-centred support. Perfect for aspiring support workers, you’ll gain the skills to provide high-quality care for ageing, disability, or other needs. This is an AQF Level 3 course, setting you up for success! Click below for a snapshot of what this means.

With this AQF Level 3 course, you’ll be a community care superstar! You’ll master advanced skills to provide person-centred support, tackle complex challenges with sharp critical thinking, and communicate key ideas to any audience. Expect to lead with confidence, make independent decisions, and drive success in support worker roles.

Course Overview

At GEM College, we’re pumped to help you master person-centred care skills in community and residential settings! This course equips you to provide support for ageing, disability, or other needs like a pro, perfect for roles requiring empathy and technical expertise.

Who is this course for? Individuals looking to work in community, home, or residential care settings, supporting people with ageing, disability, or other needs.

How long does it take? Typically completed in 6-12 months, including at least 120 hours of mandatory work placement.

Can I use prior experience? Yes! Our RPL process can fast-track your completion.

Want to level up your community care game? This course is for you! With over 30 years of training expertise since 1994, GEM College offers a top-notch program to hone your skills for roles like support worker or personal care assistant. Join us to shine in a fast-paced industry!

This course prepares you to excel in community and residential care roles, where you’ll provide person-centred support. Perfect for positions like support worker, personal care assistant, or disability support worker, you’ll make an impact in dynamic contexts.

No formal entry requirements apply, but candidates should have basic literacy, numeracy, and a passion for helping others. A police check may be required for work placement.

Core Details

Core Units

Unit Title	Unit Code
Provide individualised support	CHCCCS031
Facilitate the empowerment of people receiving support	CHCCCS038
Support independence and wellbeing	CHCCCS040
Recognise healthy body systems	CHCCCS041
Communicate and work in health or community services	CHCCOM005
Work with diverse people	CHCDIV001
Work legally and ethically	CHCLEG001
Apply basic principles and practices of infection prevention and control	HLTINF006
Follow safe work practices for direct client care	HLTWHS002

To achieve this qualification, you must complete 15 units: 9 core units and 6 elective units. We’ve made it super simple to customize your learning journey with these steps!

Start with the Core: You’ll complete 9 core units that set the foundation for person-centred support.
Pick Your Electives: Choose 6 elective units, with at least 3 from Group A or B, and the remaining from Groups A, B, or C below.
Add Some Flexibility: For the 6 elective units, you can select from the lists in the ‘Elective Details’ section or explore any AQF Level 3-level units from other accredited courses that fit your work environment.
Keep It Relevant: Make sure your choices align with your career goals and AQF standards for a solid, industry-ready outcome.

Click the ‘Specialisations’ heading below to see information about specialisations for this qualification.

This qualification offers the following specialisations:

Ageing: Select all Group A electives to focus on supporting older individuals in community or residential settings.
Disability: Select all Group B electives to specialize in supporting people with disabilities.
Ageing and Disability: Select all Group A and Group B electives for a comprehensive skill set in both areas.

Elective Details

Electives are grouped into Group A (Ageing), Group B (Disability), and Group C (Other Electives). Refer to the grouped sections below for details.

Unit Title	Unit Code
Provide support to people living with dementia	CHCAGE011
Work effectively in aged care	CHCAGE013
Deliver care services using a palliative approach	CHCPAL003

Unit Title	Unit Code
Contribute to ongoing skills development using a strengths-based approach	CHCDIS011
Support community participation and social inclusion	CHCDIS012
Work effectively in disability support	CHCDIS020

Unit Title	Unit Code
Recognise and report risk of falls	CHCAGE007
Provide food services	CHCAGE012
Work in an alcohol and other drugs context	CHCAOD001
Address the needs of people with chronic disease	CHCCCS001
Provide loss and grief support	CHCCCS017
Identify and report abuse	CHCCCS033
Facilitate independent travel	CHCCCS034
Support people with autism spectrum disorder	CHCCCS035
Support relationships with carer and family	CHCCCS036
Visit client residence	CHCCCS037
Prepare meals	CHCCCS042
Support positive mealtime experiences	CHCCCS043
Follow established person-centred behaviour supports	CHCCCS044
Contribute to ongoing skills development using a strengths-based approach	CHCDIS011
Assist with communication using augmentative and alternative communication methods	CHCDIS013
Promote Aboriginal and/or Torres Strait Islander cultural safety	CHCDIV002
Support group activities	CHCGRP001
Work with people with mental health issues	CHCMHS001
Provide First Aid	HLTAID011
Assist clients with medication	HLTHPS006
Recognise and respond to oral health issues	HLTOHC007

Delivery Modes

Choose a learning style that fits your busy life.

Learn at your own pace with our GEM Online Campus, complete with interactive guides, or go for our blended option with face-to-face intensives and online seminars facilitated by our world-class trainers.

Plan for approximately 600 hours over 6-12 months, about 12-24 hours a week, including hands-on, work-based activities and 120 hours of mandatory work placement.

Fees and Funding

Your investment is [$amount], covering all the essentials, with flexible payment options to suit you! Pay easily with EFTPOS, Visa, MasterCard, cheque, money order, or purchase order. Just a heads-up: we may need a quick chat with one of our friendly course advisors before accepting upfront payments over $1,500.

You might be eligible for funding to make this course even more affordable! Check out gemcollege.edu.au/financial-assistance to see what’s available. State government subsidies could be up for grabs in your area—just chat with your friendly GEM representative to find out more!

Got questions about payment options? Our friendly advisors at the Administration Centre are ready to help—give us a call at (08) 8342 3316 to find the perfect plan for you! Just so you know, fees, charges, and course offerings may change from time to time.

We’ve got everything you need to succeed! You’ll have our dedicated trainers by your side, cheering you on every step of the way. Plus, you’ll get:

🌟 Dive into our vibrant GEM Online Campus, loaded with interactive Onscreen Guides to make learning fun and easy!
📚 Get a custom Learner Guide for each unit to guide you like a trusty map.
🎯 Ace your assessments with a tailored Assessment Guide for every unit.
📖 Unlock all the must-have reference materials to fuel your success.

Want to dive deeper? You can request extra resources to boost your learning, though these may come with a small additional cost.

Our Board of Directors provides full and partial Scholarships each year, under our ‘Each One Trains One’ program. They’re open to both new and current students, whether you’re in Australia or overseas. Some even come with support from industry or non-profit partners. If you believe you are deserving of a Scholarship (full or partial) we invite you to visit gemcollege.edu.au/scholarships to learn how to get started.

Assessment

Show off your skills through practical, portfolio-based assessments.

Ready to show what you’ve learned? Our assessments are designed to help you succeed with ease! Here’s how it works:

Each unit includes practical activities to enable you to develop and contextualise your knowledge and skills.
Your tutor will give you a heads-up to enable you to prepare—no surprise assessments!
Submit your portfolio before or bring it to the assessment.
For face-to-face assessments, attendance is key—if you’re unwell, just let us know to reschedule.

Recognition of Prior Learning (RPL)

Got skills from past studies, work, or life? We could recognize them if you can show us enough evidence to demonstrate this. This could help you finish your qualification faster!

Already mastered all units? Show off your expertise with a major project, applying your skills across different sectors or situations. Visit gemcollege.edu.au for more details!

Need extra support? We’ve got your back! Talk to your tutor about any condition or need that might affect your assessments. We can make adjustments to help you succeed, such as:

Accessible training materials and flexible delivery methods.
Adapted environments or equipment to suit you.
Extra time or flexible deadlines when you need them.
Support like interpreters or assistive technology.

While we tailor tasks to fit your needs, the core competencies stay unchanged. Visit gemcollege.edu.au for more info!

Student Journey

We’re by your side every step, making sure your experience is tailored for success.

We’ve got your back with policies on orientation, student conduct, anti-discrimination, privacy, and bullying prevention. Check them out at gemcollege.edu.au/students.

If something’s not right, talk to your Tutor or Campus Manager. Still need help? Escalate to our National Manager or Director. We value your feedback and ensure no discrimination—check our Customer Service Charter at gemcollege.edu.au/student-policies.

Your privacy is safe with us, used only for educational purposes and fully compliant with Australian privacy laws. Check our policy at gemcollege.edu.au/student-policies.

Why GEM College?

“This course transformed my career, giving me the skills to make a real difference in people’s lives.” – Sarah Johnson, GEM Graduate

Learn from trainers who’ve been there, done that in the industry.
Turn your experience into credits with RPL options.
Get personalized support from day one.

Ready to Start?

Ready to elevate your community care career with GEM College? Hit the Enrollment Application button below to kick off a no-obligation chat with our team to explore your options.

Step 1: Contact Us
Step 2: Interview
Step 3: Enroll

Enrollment Application

Contact Details

Let’s chat about your future in community care!

Chat with Us

Address: GEM College of International Business, 52 Prospect Road, Prospect, SA 5082

Phone: (08) 8342 3316

Mobile: 0411 694 717

Email: administration@gemcollege.edu.au

Web: gemcollege.edu.au

Information current as of September 2025; subject to ASQA updates.

Ready to have a Conversation? Submit a No Obligation Enrollment Application

Ready to excel in Strategic Leadership? This Graduate Diploma of Strategic Leadership is your key to mastering high-level decision-making, strategic planning, and organisational transformation. Perfect for aspiring Senior Executives and Strategic Leaders, you’ll gain the skills to drive organisational success. This is an AQF Level 8 qualification, setting you up for success! Click below for a snapshot of what this means.

With this AQF Level 8 Graduate Diploma, you’ll be a strategic leadership superstar! You’ll master advanced skills to lead organisational transformation, develop strategic plans, and make high-level decisions, tackle complex challenges with critical thinking, and communicate innovative ideas to any audience. Expect to lead with full accountability, make autonomous decisions, and drive success in strategic leadership roles.

Course Overview

At GEM College, we’re pumped to help you master strategic and leadership skills in Strategic Leadership! This course equips you to lead transformation, manage complex projects, and drive strategic outcomes like a pro, perfect for roles requiring advanced leadership competencies.

Who is this course for? Individuals with a Diploma or Advanced Diploma in related fields and 3 years of significant leadership experience, a Bachelor’s degree in related fields with 2 years of significant leadership experience, or 5 years of equivalent full-time relevant workplace experience in leadership roles.

How long does it take? Typically 12-18 months, depending on your pace and prior experience.

Can I use prior experience? Yes! Our RPL process can fast-track your completion.

Want to level up your Strategic Leadership game? This course is for you! With over 30 years of training expertise since 1994, GEM College offers a top-notch program to hone your skills for roles like Senior Executive or Strategic Leader. Join us to shine in a dynamic industry!

This course prepares you to excel in Strategic Leadership roles, where you’ll lead transformation, develop strategic plans, and manage complex projects. Perfect for positions like Senior Executive, Strategic Leader, or Program Director, you’ll make an impact in high-level leadership contexts.

Entry to this qualification is limited to those who have completed a Diploma or Advanced Diploma in related fields and 3 years of equivalent full-time relevant workplace experience at a significant level of leadership and management responsibility, or a Bachelor’s degree in related fields with 2 years of equivalent full-time relevant workplace experience, or 5 years of equivalent full-time relevant workplace experience in leadership roles.

Core Details

Core Units

Unit Title	Unit Code
Lead strategic transformation	BSBLDR811
Lead strategic planning processes for an organisation	BSBSTR802

To achieve this qualification, you must complete 8 units: 2 core units and 6 elective units. We’ve made it super simple to customize your learning journey with these steps!

Start with the Core: You’ll complete 2 core units that set the foundation for strategic leadership and transformation.
Pick Your Electives: Choose 4 elective units from the listed electives and 2 additional units from the listed electives or any Graduate Diploma from any currently endorsed Training Package or accredited course.
Add Some Flexibility: For the 2 additional elective units, you can select from the listed electives or explore any AQF Level 8 units from other accredited courses that fit your work environment.
Keep It Relevant: Make sure your choices align with your career goals and AQF standards for a solid, industry-ready outcome.

Click the ‘Specialisations’ heading below to see information about specialisations for this qualification.

There are no formal specialisations for this qualification. However, you can tailor your learning by selecting elective units that align with your career goals, such as roles in strategic leadership, financial strategy, or project portfolio management. See the full list of elective units in the ‘Elective Details’ section.

Elective Details

Refer to the ‘Elective Units’ table below for the full list of elective units.

Elective Units

Unit Title	Unit Code
Lead financial strategy development	BSBFIN801
Contribute to the development of diversity and inclusion strategies	BSBHRM615
Initiate and lead applied research	BSBINS603
Develop and cultivate collaborative partnerships and relationships	BSBLDR812
Lead and influence ethical practice	BSBLDR813
Prioritise projects and programs	BSBPMG810
Lead the portfolio	BSBPMG814
Lead innovative thinking and practice	BSBSTR801
Establish business continuity management strategies	BSBSTR803
Review organisational digital strategy	BSBTEC601

Delivery Modes

Choose a learning style that fits your busy life.

Learn at your own pace with our GEM Online Campus, complete with interactive guides, or go for our blended option with face-to-face intensives and online seminars facilitated by our world-class trainers.

Plan for approximately 1200-1500 hours over 12-18 months, about 20-25 hours a week, including hands-on, work-based activities.

Fees and Funding

Your investment is approximately $10,000-$12,000, covering all the essentials, with flexible payment options to suit you! Pay easily with EFTPOS, Visa, MasterCard, cheque, money order, or purchase order. Just a heads-up: we may need a quick chat with one of our friendly course advisors before accepting upfront payments over $1,500.

You might be eligible for funding to make this course even more affordable! Check out gemcollege.edu.au/financial-assistance to see what’s available. State government subsidies could be up for grabs in your area—just chat with your friendly GEM representative to find out more!

Got questions about payment options? Our friendly advisors at the Administration Centre are ready to help—give us a call at (08) 8342 3316 to find the perfect plan for you! Just so you know, fees, charges, and course offerings may change from time to time.

We’ve got everything you need to succeed! You’ll have our dedicated trainers by your side, cheering you on every step of the way. Plus, you’ll get:

🌟 Dive into our vibrant GEM Online Campus, loaded with interactive Onscreen Guides to make learning fun and easy!
📚 Get a custom Learner Guide for each unit to guide you like a trusty map.
🎯 Ace your assessments with a tailored Assessment Guide for every unit.
📖 Unlock all the must-have reference materials to fuel your success.

Want to dive deeper? You can request extra resources to boost your learning, though these may come with a small additional cost.

Our Board of Directors provides full and partial Scholarships each year, under our ‘Each One Trains One’ program. They’re open to both new and current students, whether you’re in Australia or overseas. Some even come with support from industry or non-profit partners. If you believe you are deserving of a Scholarship (full or partial) we invite you to visit gemcollege.edu.au/scholarships to learn how to get started.

Assessment

Show off your skills through practical, portfolio-based assessments.

Ready to show what you’ve learned? Our assessments are designed to help you succeed with ease! Here’s how it works:

Each unit includes practical activities to enable you to develop and contextualise your knowledge and skills.
Your tutor will give you a heads-up to enable you to prepare—no surprise assessments!
Submit your portfolio before or bring it to the assessment.
For face-to-face assessments, attendance is key—if you’re unwell, just let us know to reschedule.

Recognition of Prior Learning (RPL)

Got skills from past studies, work, or life? We could recognize them if you can show us enough evidence to demonstrate this. This could help you finish your qualification faster!

Already mastered all units? Show off your expertise with a major project, applying your skills across different sectors or situations. Visit gemcollege.edu.au for more details!

Need extra support? We’ve got your back! Talk to your tutor about any condition or need that might affect your assessments. We can make adjustments to help you succeed, such as:

Accessible training materials and flexible delivery methods.
Adapted environments or equipment to suit you.
Extra time or flexible deadlines when you need them.
Support like interpreters or assistive technology.

While we tailor tasks to fit your needs, the core competencies stay unchanged. Visit gemcollege.edu.au for more info!

Student Journey

We’re by your side every step, making sure your experience is tailored for success.

We’ve got your back with policies on orientation, student conduct, anti-discrimination, privacy, and bullying prevention. Check them out at gemcollege.edu.au/students.

If something’s not right, talk to your Tutor or Campus Manager. Still need help? Escalate to our National Manager or Director. We value your feedback and ensure no discrimination—check our Customer Service Charter at gemcollege.edu.au/student-policies.

Your privacy is safe with us, used only for educational purposes and fully compliant with Australian privacy laws. Check our policy at gemcollege.edu.au/student-policies.

Why GEM College?

“The Graduate Diploma of Strategic Leadership transformed my ability to lead with vision and impact!” – David Wilson, GEM Graduate

Learn from trainers who’ve been there, done that in the industry.
Turn your experience into credits with RPL options.
Get personalized support from day one.

Ready to Start?

Ready to elevate your Strategic Leadership career with GEM College? Hit the Enrollment Application button below to kick off a no-obligation chat with our team to explore your options.

Step 1: Contact Us
Step 2: Interview
Step 3: Enroll

Enrollment Application

Contact Details

Let’s chat about your future in Strategic Leadership!

Chat with Us

Address: GEM College of International Business, 52 Prospect Road, Prospect, SA 5082

Phone: (08) 8342 3316

Mobile: 0411 694 717

Email: administration@gemcollege.edu.au

Web: gemcollege.edu.au

Information current as of September 2025; subject to ASQA updates.

Ready to have a Conversation? Submit a No Obligation Enrollment Application

Ready to excel in Organisational Learning? This Graduate Diploma of Management (Learning) is your key to mastering learning and development strategies, leading strategic transformation, and building organisational capability. Perfect for aspiring RTO Managers and Learning Directors, you’ll gain the skills to drive learning initiatives. This is an AQF Level 8 qualification, setting you up for success! Click below for a snapshot of what this means.

With this AQF Level 8 Graduate Diploma, you’ll be a learning and development superstar! You’ll master highly specialised skills to design learning strategies, lead organisational transformation, and build capability, tackle complex challenges with advanced critical thinking, and communicate innovative ideas to any audience. Expect to lead with full accountability, make strategic decisions, and drive success in learning-focused management roles.

Course Overview

At GEM College, we’re pumped to help you master strategic and leadership skills in Organisational Learning! This course equips you to design learning strategies, lead transformation, and build organisational capability like a pro, perfect for roles requiring advanced learning and development competencies.

Who is this course for? Individuals seeking to lead learning and development initiatives in organisations, including aspiring RTO Managers and Learning Directors, with no formal entry requirements but a strong background in management or education recommended.

How long does it take? Typically 12-18 months, depending on your pace and prior experience.

Can I use prior experience? Yes! Our RPL process can fast-track your completion.

Want to level up your Organisational Learning game? This course is for you! With over 30 years of training expertise since 1994, GEM College offers a top-notch program to hone your skills for roles like RTO Manager or Learning Director. Join us to shine in a transformative industry!

This course prepares you to excel in Organisational Learning roles, where you’ll design learning strategies, lead transformation, and build capability. Perfect for positions like RTO Manager, Learning Director, or Training Consultant, you’ll make an impact in dynamic learning environments.

There are no formal entry requirements for this qualification. However, a strong background in management, education, or related fields is recommended to succeed in this advanced program.

Core Details

Core Units

Unit Title	Unit Code
Contribute to the development of learning and development strategies	BSBHRM613
Lead strategic transformation	BSBLDR811
Implement improved learning practice	TAELED803

To achieve this qualification, you must complete 8 units: 3 core units and 5 elective units. We’ve made it super simple to customize your learning journey with these steps!

Start with the Core: You’ll complete 3 core units that set the foundation for organisational learning and capability development.
Pick Your Electives: Choose 3 elective units from the listed electives and 2 additional units from the listed electives or any Advanced Diploma, Graduate Certificate, or Graduate Diploma from any currently endorsed Training Package or accredited course.
Add Some Flexibility: For the 2 additional elective units, you can select from the listed electives or explore any AQF Level 6 or above units from other accredited courses that fit your work environment.
Keep It Relevant: Make sure your choices align with your career goals and AQF standards for a solid, industry-ready outcome.

Click the ‘Specialisations’ heading below to see information about specialisations for this qualification.

There are no formal specialisations for this qualification. However, you can tailor your learning by selecting elective units that align with your career goals, such as roles in learning strategy development, organisational change, or applied research. See the full list of elective units in the ‘Elective Details’ section.

Elective Details

Refer to the ‘Elective Units’ table below for the full list of elective units.

Elective Units

Unit Title	Unit Code
Apply critical thinking for complex problem solving	BSBCRT611
Lead financial strategy development	BSBFIN801
Contribute to organisational performance development	BSBHRM611
Initiate and lead applied research	BSBINS603
Lead and manage organisational change	BSBLDR601
Develop and cultivate collaborative partnerships and relationships	BSBLDR812
Develop and implement business plans	BSBOPS601
Lead innovative thinking and practice	BSBSTR801
Facilitate knowledge management	PSPMGT012
Review enterprise e-learning systems and solutions implementation	TAELED804

Delivery Modes

Choose a learning style that fits your busy life.

Learn at your own pace with our GEM Online Campus, complete with interactive guides, or go for our blended option with face-to-face intensives and online seminars facilitated by our world-class trainers.

Plan for approximately 1200-1500 hours over 12-18 months, about 20-25 hours a week, including hands-on, work-based activities.

Fees and Funding

Your investment is approximately $10,000-$12,000, covering all the essentials, with flexible payment options to suit you! Pay easily with EFTPOS, Visa, MasterCard, cheque, money order, or purchase order. Just a heads-up: we may need a quick chat with one of our friendly course advisors before accepting upfront payments over $1,500.

You might be eligible for funding to make this course even more affordable! Check out gemcollege.edu.au/financial-assistance to see what’s available. State government subsidies could be up for grabs in your area—just chat with your friendly GEM representative to find out more!

Got questions about payment options? Our friendly advisors at the Administration Centre are ready to help—give us a call at (08) 8342 3316 to find the perfect plan for you! Just so you know, fees, charges, and course offerings may change from time to time.

We’ve got everything you need to succeed! You’ll have our dedicated trainers by your side, cheering you on every step of the way. Plus, you’ll get:

🌟 Dive into our vibrant GEM Online Campus, loaded with interactive Onscreen Guides to make learning fun and easy!
📚 Get a custom Learner Guide for each unit to guide you like a trusty map.
🎯 Ace your assessments with a tailored Assessment Guide for every unit.
📖 Unlock all the must-have reference materials to fuel your success.

Want to dive deeper? You can request extra resources to boost your learning, though these may come with a small additional cost.

Our Board of Directors provides full and partial Scholarships each year, under our ‘Each One Trains One’ program. They’re open to both new and current students, whether you’re in Australia or overseas. Some even come with support from industry or non-profit partners. If you believe you are deserving of a Scholarship (full or partial) we invite you to visit gemcollege.edu.au/scholarships to learn how to get started.

Assessment

Show off your skills through practical, portfolio-based assessments.

Ready to show what you’ve learned? Our assessments are designed to help you succeed with ease! Here’s how it works:

Each unit includes practical activities to enable you to develop and contextualise your knowledge and skills.
Your tutor will give you a heads-up to enable you to prepare—no surprise assessments!
Submit your portfolio before or bring it to the assessment.
For face-to-face assessments, attendance is key—if you’re unwell, just let us know to reschedule.

Recognition of Prior Learning (RPL)

Got skills from past studies, work, or life? We could recognize them if you can show us enough evidence to demonstrate this. This could help you finish your qualification faster!

Already mastered all units? Show off your expertise with a major project, applying your skills across different sectors or situations. Visit gemcollege.edu.au for more details!

Need extra support? We’ve got your back! Talk to your tutor about any condition or need that might affect your assessments. We can make adjustments to help you succeed, such as:

Accessible training materials and flexible delivery methods.
Adapted environments or equipment to suit you.
Extra time or flexible deadlines when you need them.
Support like interpreters or assistive technology.

While we tailor tasks to fit your needs, the core competencies stay unchanged. Visit gemcollege.edu.au for more info!

Student Journey

We’re by your side every step, making sure your experience is tailored for success.

We’ve got your back with policies on orientation, student conduct, anti-discrimination, privacy, and bullying prevention. Check them out at gemcollege.edu.au/students.

If something’s not right, talk to your Tutor or Campus Manager. Still need help? Escalate to our National Manager or Director. We value your feedback and ensure no discrimination—check our Customer Service Charter at gemcollege.edu.au/student-policies.

Your privacy is safe with us, used only for educational purposes and fully compliant with Australian privacy laws. Check our policy at gemcollege.edu.au/student-policies.

Why GEM College?

“The Graduate Diploma of Management (Learning) empowered me to transform organisational learning with confidence!” – Lisa Taylor, GEM Graduate

Learn from trainers who’ve been there, done that in the industry.
Turn your experience into credits with RPL options.
Get personalized support from day one.

Ready to Start?

Ready to elevate your Organisational Learning career with GEM College? Hit the Enrollment Application button below to kick off a no-obligation chat with our team to explore your options.

Step 1: Contact Us
Step 2: Interview
Step 3: Enroll

Enrollment Application

Contact Details

Let’s chat about your future in Organisational Learning!

Chat with Us

Address: GEM College of International Business, 52 Prospect Road, Prospect, SA 5082

Phone: (08) 8342 3316

Mobile: 0411 694 717

Email: administration@gemcollege.edu.au

Web: gemcollege.edu.au

Information current as of September 2025; subject to ASQA updates.

Ready to have a Conversation? Submit a No Obligation Enrollment Application

Ready to excel in Marketing and Communication? This Advanced Diploma of Marketing and Communication is your key to mastering strategic marketing, campaign management, and organisational communication. Perfect for aspiring Marketing Managers and Communication Specialists, you’ll gain the skills to lead marketing functions effectively. This is an AQF Level 6 qualification, setting you up for success! Click below for a snapshot of what this means.

With this AQF Level 6 Advanced Diploma, you’ll be a marketing superstar! You’ll master advanced skills to lead marketing strategies, manage campaigns, and drive organisational communication, tackle complex challenges with sharp critical thinking, and communicate key ideas to any audience. Expect to lead with confidence, make independent decisions, and drive success in marketing and communication roles.

Course Overview

At GEM College, we’re pumped to help you master strategic and leadership skills in Marketing and Communication! This course equips you to lead marketing strategies, manage campaigns, and develop business networks like a pro, perfect for roles requiring advanced marketing competencies.

Who is this course for? Individuals who have completed BSB52415 Diploma of Marketing and Communication, or specific marketing units (BSBMKG541, BSBMKG542, BSBMKG552, BSBMKG555, BSBPMG430 or equivalents), or have four years of equivalent full-time relevant work experience in marketing roles.

How long does it take? Typically 12-18 months, depending on your pace and prior experience.

Can I use prior experience? Yes! Our RPL process can fast-track your completion.

Want to level up your Marketing and Communication game? This course is for you! With over 30 years of training expertise since 1994, GEM College offers a top-notch program to hone your skills for roles like Marketing Manager or Communication Specialist. Join us to shine in a fast-paced industry!

This course prepares you to excel in Marketing and Communication roles, where you’ll lead marketing strategies, manage campaigns, and drive organisational communication. Perfect for positions like Marketing Manager, Advertising Manager, or Public Relations Specialist, you’ll make an impact in dynamic contexts.

Entry to this qualification is limited to those who have completed BSB52415 Diploma of Marketing and Communication, or the following units (or equivalent competencies): BSBMKG541 Identify and evaluate marketing opportunities; BSBMKG542 Establish and monitor the marketing mix; BSBMKG552 Design and develop marketing communication plans; BSBMKG555 Write persuasive copy; and BSBPMG430 Undertake project work, or have four years equivalent full-time relevant work experience.

Core Details

Core Units

Unit Title	Unit Code
Develop organisational marketing strategy	BSBMKG621
Manage organisational marketing processes	BSBMKG622
Develop marketing plans	BSBMKG623
Develop and maintain strategic business networks	BSBTWK601

To achieve this qualification, you must complete 12 units: 4 core units and 8 elective units. We’ve made it super simple to customize your learning journey with these steps!

Start with the Core: You’ll complete 4 core units that set the foundation for marketing and communication leadership.
Pick Your Electives: Choose 2 elective units from Group A, 3 elective units from Group B, and 3 additional units from Group A, Group B, or any Diploma or above from any currently endorsed Training Package or accredited course.
Add Some Flexibility: For the 3 additional elective units, you can select from Group A, Group B, or explore any AQF Level 6 or above units from other accredited courses that fit your work environment.
Keep It Relevant: Make sure your choices align with your career goals and AQF standards for a solid, industry-ready outcome.

Click the ‘Specialisations’ heading below to see information about specialisations for this qualification.

There are no formal specialisations for this qualification. However, you can tailor your learning by selecting elective units that align with your career goals, such as roles in marketing, advertising, or public relations. See the full list of elective units in the ‘Elective Details’ section.

Elective Details

Electives are grouped into Group A and Group B. Refer to the grouped sections below for the full list of elective units.

Unit Title	Unit Code
Manage market research	BSBMKG624
Implement and manage international marketing programs	BSBMKG625
Develop advertising campaigns	BSBMKG626
Execute advertising campaigns	BSBMKG627
Lead organisational public relations	BSBMKG628

Unit Title	Unit Code
Originate and develop concepts	BSBCRT512
Apply critical thinking for complex problem solving	BSBCRT611
Manage budgets and financial plans	BSBFIN501
Lead and manage organisational change	BSBLDR601
Develop and implement business plans	BSBOPS601
Manage innovation and continuous improvement	BSBSTR601
Review organisational digital strategy	BSBTEC601

Delivery Modes

Choose a learning style that fits your busy life.

Learn at your own pace with our GEM Online Campus, complete with interactive guides, or go for our blended option with face-to-face intensives and online seminars facilitated by our world-class trainers.

Plan for approximately 1200-1500 hours over 12-18 months, about 20-25 hours a week, including hands-on, work-based activities.

Fees and Funding

Your investment is approximately $8,000-$10,000, covering all the essentials, with flexible payment options to suit you! Pay easily with EFTPOS, Visa, MasterCard, cheque, money order, or purchase order. Just a heads-up: we may need a quick chat with one of our friendly course advisors before accepting upfront payments over $1,500.

You might be eligible for funding to make this course even more affordable! Check out gemcollege.edu.au/financial-assistance to see what’s available. State government subsidies could be up for grabs in your area—just chat with your friendly GEM representative to find out more!

Got questions about payment options? Our friendly advisors at the Administration Centre are ready to help—give us a call at (08) 8342 3316 to find the perfect plan for you! Just so you know, fees, charges, and course offerings may change from time to time.

We’ve got everything you need to succeed! You’ll have our dedicated trainers by your side, cheering you on every step of the way. Plus, you’ll get:

🌟 Dive into our vibrant GEM Online Campus, loaded with interactive Onscreen Guides to make learning fun and easy!
📚 Get a custom Learner Guide for each unit to guide you like a trusty map.
🎯 Ace your assessments with a tailored Assessment Guide for every unit.
📖 Unlock all the must-have reference materials to fuel your success.

Want to dive deeper? You can request extra resources to boost your learning, though these may come with a small additional cost.

Our Board of Directors provides full and partial Scholarships each year, under our ‘Each One Trains One’ program. They’re open to both new and current students, whether you’re in Australia or overseas. Some even come with support from industry or non-profit partners. If you believe you are deserving of a Scholarship (full or partial) we invite you to visit gemcollege.edu.au/scholarships to learn how to get started.

Assessment

Show off your skills through practical, portfolio-based assessments.

Ready to show what you’ve learned? Our assessments are designed to help you succeed with ease! Here’s how it works:

Each unit includes practical activities to enable you to develop and contextualise your knowledge and skills.
Your tutor will give you a heads-up to enable you to prepare—no surprise assessments!
Submit your portfolio before or bring it to the assessment.
For face-to-face assessments, attendance is key—if you’re unwell, just let us know to reschedule.

Recognition of Prior Learning (RPL)

Got skills from past studies, work, or life? We could recognize them if you can show us enough evidence to demonstrate this. This could help you finish your qualification faster!

Already mastered all units? Show off your expertise with a major project, applying your skills across different sectors or situations. Visit gemcollege.edu.au for more details!

Need extra support? We’ve got your back! Talk to your tutor about any condition or need that might affect your assessments. We can make adjustments to help you succeed, such as:

Accessible training materials and flexible delivery methods.
Adapted environments or equipment to suit you.
Extra time or flexible deadlines when you need them.
Support like interpreters or assistive technology.

While we tailor tasks to fit your needs, the core competencies stay unchanged. Visit gemcollege.edu.au for more info!

Student Journey

We’re by your side every step, making sure your experience is tailored for success.

We’ve got your back with policies on orientation, student conduct, anti-discrimination, privacy, and bullying prevention. Check them out at gemcollege.edu.au/students.

If something’s not right, talk to your Tutor or Campus Manager. Still need help? Escalate to our National Manager or Director. We value your feedback and ensure no discrimination—check our Customer Service Charter at gemcollege.edu.au/student-policies.

Your privacy is safe with us, used only for educational purposes and fully compliant with Australian privacy laws. Check our policy at gemcollege.edu.au/student-policies.

Why GEM College?

“The Advanced Diploma of Marketing and Communication transformed my ability to lead impactful marketing campaigns!” – Emma Brown, GEM Graduate

Learn from trainers who’ve been there, done that in the industry.
Turn your experience into credits with RPL options.
Get personalized support from day one.

Ready to Start?

Ready to elevate your Marketing and Communication career with GEM College? Hit the Enrollment Application button below to kick off a no-obligation chat with our team to explore your options.

Step 1: Contact Us
Step 2: Interview
Step 3: Enroll

Enrollment Application

Contact Details

Let’s chat about your future in Marketing and Communication!

Chat with Us

Address: GEM College of International Business, 52 Prospect Road, Prospect, SA 5082

Phone: (08) 8342 3316

Mobile: 0411 694 717

Email: administration@gemcollege.edu.au

Web: gemcollege.edu.au

Information current as of September 2025; subject to ASQA updates.

Ready to have a Conversation? Submit a No Obligation Enrollment Application

Ready to excel in Leadership and Management? This Advanced Diploma of Leadership and Management is your key to mastering strategic planning, organisational change, and leadership skills. Perfect for aspiring senior managers and team leaders, you’ll gain the skills to drive organisational success. This is an AQF Level 6 qualification, setting you up for success! Click below for a snapshot of what this means.

With this AQF Level 6 Advanced Diploma, you’ll be a leadership superstar! You’ll master advanced skills to lead teams, develop strategic plans, and manage organisational change, tackle complex challenges with sharp critical thinking, and communicate key ideas to any audience. Expect to lead with confidence, make independent decisions, and drive success in senior management roles.

Course Overview

At GEM College, we’re pumped to help you master leadership and strategic skills in Leadership and Management! This course equips you to lead teams, manage change, and develop business strategies like a pro, perfect for roles requiring advanced leadership competencies.

Who is this course for? Individuals with a Diploma or Advanced Diploma from the BSB Training Package or two years of equivalent full-time relevant workplace experience in operational or leadership roles.

How long does it take? Typically 12-18 months, depending on your pace and prior experience.

Can I use prior experience? Yes! Our RPL process can fast-track your completion.

Want to level up your Leadership and Management game? This course is for you! With over 30 years of training expertise since 1994, GEM College offers a top-notch program to hone your skills for roles like Senior Manager or Team Leader. Join us to shine in a fast-paced industry!

This course prepares you to excel in Leadership and Management roles, where you’ll lead teams, develop strategic plans, and manage change. Perfect for positions like Senior Manager, Operations Manager, or Team Leader, you’ll make an impact in dynamic contexts.

Entry to this qualification is limited to those who have completed a Diploma or Advanced Diploma from the BSB Training Package (current or superseded equivalent versions) or have two years equivalent full-time relevant workplace experience in an operational or leadership role in an enterprise.

Core Details

Core Units

Unit Title	Unit Code
Apply critical thinking for complex problem solving	BSBCRT611
Lead and manage organisational change	BSBLDR601
Provide leadership across the organisation	BSBLDR602
Develop and implement business plans	BSBOPS601
Manage innovation and continuous improvement	BSBSTR601

To achieve this qualification, you must complete 10 units: 5 core units and 5 elective units. We’ve made it super simple to customize your learning journey with these steps!

Start with the Core: You’ll complete 5 core units that set the foundation for leadership and management.
Pick Your Electives: Choose 3 elective units from the listed electives and 2 additional units from the listed electives or any Advanced Diploma or above from any currently endorsed Training Package or accredited course.
Add Some Flexibility: For the 2 additional elective units, you can select from the listed electives or explore any AQF Level 6 or above units from other accredited courses that fit your work environment.
Keep It Relevant: Make sure your choices align with your career goals and AQF standards for a solid, industry-ready outcome.

Click the ‘Specialisations’ heading below to see information about specialisations for this qualification.

There are no formal specialisations for this qualification. However, you can tailor your learning by selecting elective units that align with your career goals, such as roles in strategic leadership, workforce planning, or innovation. See the full list of elective units in the ‘Elective Details’ section.

Elective Details

Refer to the ‘Elective Units’ table below for the full list of elective units.

Elective Units

Unit Title	Unit Code
Communicate with influence	BSBCMM511
Develop critical thinking in others	BSBCRT511
Contribute to the development of learning and development strategies	BSBHRM613
Contribute to strategic workforce planning	BSBHRM614
Contribute to the development of diversity and inclusion strategies	BSBHRM615
Manage personal and professional development	BSBPEF501
Provide leadership for the program	BSBPMG633
Engage in collaborative alliances	BSBPMG637
Develop organisational strategies	BSBSTR602
Lead innovative thinking and practice	BSBSTR801
Lead strategic planning processes for an organisation	BSBSTR802
Lead corporate social responsibility	BSBSUS601
Review organisational digital strategy	BSBTEC601
Lead communication in the workplace	BSBXCM501

Delivery Modes

Choose a learning style that fits your busy life.

Learn at your own pace with our GEM Online Campus, complete with interactive guides, or go for our blended option with face-to-face intensives and online seminars facilitated by our world-class trainers.

Plan for approximately 1200-1500 hours over 12-18 months, about 20-25 hours a week, including hands-on, work-based activities.

Fees and Funding

Your investment is approximately $8,000-$10,000, covering all the essentials, with flexible payment options to suit you! Pay easily with EFTPOS, Visa, MasterCard, cheque, money order, or purchase order. Just a heads-up: we may need a quick chat with one of our friendly course advisors before accepting upfront payments over $1,500.

You might be eligible for funding to make this course even more affordable! Check out gemcollege.edu.au/financial-assistance to see what’s available. State government subsidies could be up for grabs in your area—just chat with your friendly GEM representative to find out more!

Got questions about payment options? Our friendly advisors at the Administration Centre are ready to help—give us a call at (08) 8342 3316 to find the perfect plan for you! Just so you know, fees, charges, and course offerings may change from time to time.

We’ve got everything you need to succeed! You’ll have our dedicated trainers by your side, cheering you on every step of the way. Plus, you’ll get:

🌟 Dive into our vibrant GEM Online Campus, loaded with interactive Onscreen Guides to make learning fun and easy!
📚 Get a custom Learner Guide for each unit to guide you like a trusty map.
🎯 Ace your assessments with a tailored Assessment Guide for every unit.
📖 Unlock all the must-have reference materials to fuel your success.

Want to dive deeper? You can request extra resources to boost your learning, though these may come with a small additional cost.

Our Board of Directors provides full and partial Scholarships each year, under our ‘Each One Trains One’ program. They’re open to both new and current students, whether you’re in Australia or overseas. Some even come with support from industry or non-profit partners. If you believe you are deserving of a Scholarship (full or partial) we invite you to visit gemcollege.edu.au/scholarships to learn how to get started.

Assessment

Show off your skills through practical, portfolio-based assessments.

Ready to show what you’ve learned? Our assessments are designed to help you succeed with ease! Here’s how it works:

Each unit includes practical activities to enable you to develop and contextualise your knowledge and skills.
Your tutor will give you a heads-up to enable you to prepare—no surprise assessments!
Submit your portfolio before or bring it to the assessment.
For face-to-face assessments, attendance is key—if you’re unwell, just let us know to reschedule.

Recognition of Prior Learning (RPL)

Got skills from past studies, work, or life? We could recognize them if you can show us enough evidence to demonstrate this. This could help you finish your qualification faster!

Already mastered all units? Show off your expertise with a major project, applying your skills across different sectors or situations. Visit gemcollege.edu.au for more details!

Need extra support? We’ve got your back! Talk to your tutor about any condition or need that might affect your assessments. We can make adjustments to help you succeed, such as:

Accessible training materials and flexible delivery methods.
Adapted environments or equipment to suit you.
Extra time or flexible deadlines when you need them.
Support like interpreters or assistive technology.

While we tailor tasks to fit your needs, the core competencies stay unchanged. Visit gemcollege.edu.au for more info!

Student Journey

We’re by your side every step, making sure your experience is tailored for success.

We’ve got your back with policies on orientation, student conduct, anti-discrimination, privacy, and bullying prevention. Check them out at gemcollege.edu.au/students.

If something’s not right, talk to your Tutor or Campus Manager. Still need help? Escalate to our National Manager or Director. We value your feedback and ensure no discrimination—check our Customer Service Charter at gemcollege.edu.au/student-policies.

Your privacy is safe with us, used only for educational purposes and fully compliant with Australian privacy laws. Check our policy at gemcollege.edu.au/student-policies.

Why GEM College?

“The Advanced Diploma of Leadership and Management empowered me to lead with confidence and drive strategic change!” – John Smith, GEM Graduate

Learn from trainers who’ve been there, done that in the industry.
Turn your experience into credits with RPL options.
Get personalized support from day one.

Ready to Start?

Ready to elevate your Leadership and Management career with GEM College? Hit the Enrollment Application button below to kick off a no-obligation chat with our team to explore your options.

Step 1: Contact Us
Step 2: Interview
Step 3: Enroll

Enrollment Application

Contact Details

Let’s chat about your future in Leadership and Management!

Chat with Us

Address: GEM College of International Business, 52 Prospect Road, Prospect, SA 5082

Phone: (08) 8342 3316

Mobile: 0411 694 717

Email: administration@gemcollege.edu.au

Web: gemcollege.edu.au

Information current as of September 2025; subject to ASQA updates.

Ready to have a Conversation? Submit a No Obligation Enrollment Application

Ready to excel in Human Resource Management? This Advanced Diploma of Human Resource Management is your key to mastering strategic workforce planning, employee relations, and organisational change. Perfect for aspiring HR Managers and Senior HR Business Partners, you’ll gain the skills to lead HR functions effectively. This is an AQF Level 6 qualification, setting you up for success! Click below for a snapshot of what this means.

With this AQF Level 6 Advanced Diploma, you’ll be an HR superstar! You’ll master advanced skills to lead strategic HR initiatives, manage employee relations, and drive organisational change, tackle complex challenges with sharp critical thinking, and communicate key ideas to any audience. Expect to lead with confidence, make independent decisions, and drive success in HR management roles.

Course Overview

At GEM College, we’re pumped to help you master strategic and leadership skills in Human Resource Management! This course equips you to lead HR functions, manage workforce planning, and drive organisational performance like a pro, perfect for roles requiring advanced HR competencies.

Who is this course for? Individuals who have completed a Diploma of Human Resource Management (BSB50320 or BSB50618 or equivalent) or have four years of equivalent full-time relevant work experience in HR roles.

How long does it take? Typically 12-18 months, depending on your pace and prior experience.

Can I use prior experience? Yes! Our RPL process can fast-track your completion.

Want to level up your Human Resource Management game? This course is for you! With over 30 years of training expertise since 1994, GEM College offers a top-notch program to hone your skills for roles like HR Manager or Senior HR Business Partner. Join us to shine in a fast-paced industry!

This course prepares you to excel in Human Resource Management roles, where you’ll lead strategic workforce planning, manage employee relations, and drive organisational change. Perfect for positions like HR Manager or Senior HR Business Partner, you’ll make an impact in dynamic contexts.

Entry to this qualification is limited to those who have completed one of the following qualifications: BSB50320 Diploma of Human Resource Management or BSB50618 Diploma of Human Resources Management (or a superseded equivalent version), or have four years equivalent full-time relevant work experience.

Core Details

Core Units

Unit Title	Unit Code
Apply critical thinking for complex problem solving	BSBCRT611
Manage organisational finances	BSBFIN601
Contribute to organisational performance development	BSBHRM611
Contribute to the development of employee and industrial relations strategies	BSBHRM612
Contribute to strategic workforce planning	BSBHRM614
Lead and manage organisational change	BSBLDR601

To achieve this qualification, you must complete 10 units: 6 core units and 4 elective units. We’ve made it super simple to customize your learning journey with these steps!

Start with the Core: You’ll complete 6 core units that set the foundation for human resource management and leadership.
Pick Your Electives: Choose 3 elective units from the listed electives and 1 additional unit from the listed electives or any Diploma or Advanced Diploma from any currently endorsed Training Package or accredited course.
Add Some Flexibility: For the 1 additional elective unit, you can select from the listed electives or explore any AQF Level 6-level unit from other accredited courses that fit your work environment.
Keep It Relevant: Make sure your choices align with your career goals and AQF standards for a solid, industry-ready outcome.

Click the ‘Specialisations’ heading below to see information about specialisations for this qualification.

There are no formal specialisations for this qualification. However, you can tailor your learning by selecting elective units that align with your career goals, such as roles in HR management, diversity and inclusion, or organisational change. See the full list of elective units in the ‘Elective Details’ section.

Elective Details

Refer to the ‘Elective Units’ table below for the full list of elective units.

Elective Units

Unit Title	Unit Code
Contribute to the development of learning and development strategies	BSBHRM613
Contribute to the development of diversity and inclusion strategies	BSBHRM615
Provide leadership across the organisation	BSBLDR602
Manage business risk	BSBOPS504
Develop and implement business plans	BSBOPS601
Manage innovation and continuous improvement	BSBSTR601
Review organisational digital strategy	BSBTEC601
Develop and maintain strategic business networks	BSBTWK601
Ensure a safe workplace for a work area	BSBWHS521
Adapt organisations to enhance accessibility for people with disability	BSBXDB502

Delivery Modes

Choose a learning style that fits your busy life.

Learn at your own pace with our GEM Online Campus, complete with interactive guides, or go for our blended option with face-to-face intensives and online seminars facilitated by our world-class trainers.

Plan for approximately 1200-1500 hours over 12-18 months, about 20-25 hours a week, including hands-on, work-based activities.

Fees and Funding

Your investment is approximately $8,000-$10,000, covering all the essentials, with flexible payment options to suit you! Pay easily with EFTPOS, Visa, MasterCard, cheque, money order, or purchase order. Just a heads-up: we may need a quick chat with one of our friendly course advisors before accepting upfront payments over $1,500.

You might be eligible for funding to make this course even more affordable! Check out gemcollege.edu.au/financial-assistance to see what’s available. State government subsidies could be up for grabs in your area—just chat with your friendly GEM representative to find out more!

Got questions about payment options? Our friendly advisors at the Administration Centre are ready to help—give us a call at (08) 8342 3316 to find the perfect plan for you! Just so you know, fees, charges, and course offerings may change from time to time.

We’ve got everything you need to succeed! You’ll have our dedicated trainers by your side, cheering you on every step of the way. Plus, you’ll get:

🌟 Dive into our vibrant GEM Online Campus, loaded with interactive Onscreen Guides to make learning fun and easy!
📚 Get a custom Learner Guide for each unit to guide you like a trusty map.
🎯 Ace your assessments with a tailored Assessment Guide for every unit.
📖 Unlock all the must-have reference materials to fuel your success.

Want to dive deeper? You can request extra resources to boost your learning, though these may come with a small additional cost.

Our Board of Directors provides full and partial Scholarships each year, under our ‘Each One Trains One’ program. They’re open to both new and current students, whether you’re in Australia or overseas. Some even come with support from industry or non-profit partners. If you believe you are deserving of a Scholarship (full or partial) we invite you to visit gemcollege.edu.au/scholarships to learn how to get started.

Assessment

Show off your skills through practical, portfolio-based assessments.

Ready to show what you’ve learned? Our assessments are designed to help you succeed with ease! Here’s how it works:

Each unit includes practical activities to enable you to develop and contextualise your knowledge and skills.
Your tutor will give you a heads-up to enable you to prepare—no surprise assessments!
Submit your portfolio before or bring it to the assessment.
For face-to-face assessments, attendance is key—if you’re unwell, just let us know to reschedule.

Recognition of Prior Learning (RPL)

Got skills from past studies, work, or life? We could recognize them if you can show us enough evidence to demonstrate this. This could help you finish your qualification faster!

Already mastered all units? Show off your expertise with a major project, applying your skills across different sectors or situations. Visit gemcollege.edu.au for more details!

Need extra support? We’ve got your back! Talk to your tutor about any condition or need that might affect your assessments. We can make adjustments to help you succeed, such as:

Accessible training materials and flexible delivery methods.
Adapted environments or equipment to suit you.
Extra time or flexible deadlines when you need them.
Support like interpreters or assistive technology.

While we tailor tasks to fit your needs, the core competencies stay unchanged. Visit gemcollege.edu.au for more info!

Student Journey

We’re by your side every step, making sure your experience is tailored for success.

We’ve got your back with policies on orientation, student conduct, anti-discrimination, privacy, and bullying prevention. Check them out at gemcollege.edu.au/students.

If something’s not right, talk to your Tutor or Campus Manager. Still need help? Escalate to our National Manager or Director. We value your feedback and ensure no discrimination—check our Customer Service Charter at gemcollege.edu.au/student-policies.

Your privacy is safe with us, used only for educational purposes and fully compliant with Australian privacy laws. Check our policy at gemcollege.edu.au/student-policies.

Why GEM College?

“The Advanced Diploma of Human Resource Management gave me the confidence to lead HR strategies with impact!” – Sarah Smith, GEM Graduate

Learn from trainers who’ve been there, done that in the industry.
Turn your experience into credits with RPL options.
Get personalized support from day one.

Ready to Start?

Ready to elevate your Human Resource Management career with GEM College? Hit the Enrollment Application button below to kick off a no-obligation chat with our team to explore your options.

Step 1: Contact Us
Step 2: Interview
Step 3: Enroll

Enrollment Application

Contact Details

Let’s chat about your future in Human Resource Management!

Chat with Us

Address: GEM College of International Business, 52 Prospect Road, Prospect, SA 5082

Phone: (08) 8342 3316

Mobile: 0411 694 717

Email: administration@gemcollege.edu.au

Web: gemcollege.edu.au

Information current as of September 2025; subject to ASQA updates.

Ready to have a Conversation? Submit a No Obligation Enrollment Application

Ready to excel in Business Services? This Advanced Diploma of Business is your key to mastering leadership, strategic planning, and financial management skills. Perfect for aspiring managers and business leaders, you’ll gain the skills to drive organisational success. This is an AQF Level 6 qualification, setting you up for success! Click below for a snapshot of what this means.

With this AQF Level 6 Advanced Diploma, you’ll be a business superstar! You’ll master advanced skills to lead teams, develop strategic plans, and manage complex financial operations, tackle complex challenges with sharp critical thinking, and communicate key ideas to any audience. Expect to lead with confidence, make independent decisions, and drive success in management and leadership roles.

Course Overview

At GEM College, we’re pumped to help you master leadership and strategic skills in Business Services! This course equips you to lead teams, manage finances, and develop business strategies like a pro, perfect for roles requiring advanced management competencies.

Who is this course for? Individuals with a Diploma or Advanced Diploma from the BSB Training Package or two years of full-time relevant workplace experience in operational or leadership roles.

How long does it take? Typically 12-18 months, depending on your pace and prior experience.

Can I use prior experience? Yes! Our RPL process can fast-track your completion.

Want to level up your Business Services game? This course is for you! With over 30 years of training expertise since 1994, GEM College offers a top-notch program to hone your skills for roles like General Manager or Business Strategist. Join us to shine in a fast-paced industry!

This course prepares you to excel in Business Services roles, where you’ll lead teams, develop strategic plans, and manage finances. Perfect for positions like General Manager, Business Analyst, or Operations Manager, you’ll make an impact in dynamic contexts.

Entry to this qualification is limited to those who have completed a Diploma or Advanced Diploma from the BSB Training Package (current or superseded equivalent versions) or have two years equivalent full-time relevant workplace experience in an operational or leadership role in an enterprise.

Core Details

Core Units

Unit Title	Unit Code
Apply critical thinking for complex problem solving	BSBCRT611
Manage organisational finances	BSBFIN601
Develop and implement business plans	BSBOPS601
Lead corporate social responsibility	BSBSUS601
Review organisational digital strategy	BSBTEC601

To achieve this qualification, you must complete 10 units: 5 core units and 5 elective units. We’ve made it super simple to customize your learning journey with these steps!

Start with the Core: You’ll complete 5 core units that set the foundation for business leadership and strategy.
Pick Your Electives: Choose 3 elective units from Group A and 2 additional units from Group A, Group B, or any Diploma or Advanced Diploma from any currently endorsed Training Package or accredited course.
Add Some Flexibility: For the 2 additional elective units, you can select from Group A, Group B, or explore any AQF Level 6-level units from other accredited courses that fit your work environment.
Keep It Relevant: Make sure your choices align with your career goals and AQF standards for a solid, industry-ready outcome.

Click the ‘Specialisations’ heading below to see information about specialisations for this qualification.

There are no formal specialisations for this qualification. However, you can tailor your learning by selecting elective units that align with your career goals, such as roles in strategic management, compliance, or innovation. See the full list of elective units in the ‘Elective Details’ section.

Elective Details

Electives are grouped into Group A and Group B. Refer to the grouped sections below for the full list of elective units.

Unit Title	Unit Code
Contribute to strategic workforce planning	BSBHRM614
Manage knowledge and information	BSBINS601
Lead and manage organisational change	BSBLDR601
Manage innovation and continuous improvement	BSBSTR601
Develop organisational strategies	BSBSTR602
Develop business continuity plans	BSBSTR603
Develop and maintain strategic business networks	BSBTWK601
Ensure a safe workplace for a work area	BSBWHS521
Support staff members with disability in the workplace	BSBXDB501

Unit Title	Unit Code
Evaluate and review compliance	BSBAUD515
Develop and monitor processes for the management of breaches in compliance requirements	BSBAUD516
Establish and manage compliance management systems	BSBAUD601
Communicate with influence	BSBCMM511
Develop critical thinking in others	BSBCRT511
Manage budgets and financial plans	BSBFIN501
Lead financial strategy development	BSBFIN801
Manage employee and industrial relations	BSBHRM522
Contribute to the development of learning and development strategies	BSBHRM613
Contribute to records management framework	BSBINS513
Provide leadership across the organisation	BSBLDR602
Manage business risk	BSBOPS504
Manage organisational customer service	BSBOPS505
Monitor corporate governance activities	BSBOPS602
Manage personal and professional development	BSBPEF501
Manage project scope	BSBPMG530
Manage program delivery	BSBPMG631
Facilitate stakeholder engagement	BSBPMG634
Manage ethical procurement strategy	BSBPRC505
Lead innovative thinking and practice	BSBSTR801
Lead strategic planning processes for an organisation	BSBSTR802
Develop workplace policies and procedures for sustainability	BSBSUS511
Develop and implement an e-commerce strategy	BSBTEC501
Lead communication in the workplace	BSBXCM501
Adapt organisations to enhance accessibility for people with disability	BSBXDB502

Delivery Modes

Choose a learning style that fits your busy life.

Learn at your own pace with our GEM Online Campus, complete with interactive guides, or go for our blended option with face-to-face intensives and online seminars facilitated by our world-class trainers.

Plan for approximately 1200-1500 hours over 12-18 months, about 20-25 hours a week, including hands-on, work-based activities.

Fees and Funding

Your investment is approximately $8,000-$10,000, covering all the essentials, with flexible payment options to suit you! Pay easily with EFTPOS, Visa, MasterCard, cheque, money order, or purchase order. Just a heads-up: we may need a quick chat with one of our friendly course advisors before accepting upfront payments over $1,500.

You might be eligible for funding to make this course even more affordable! Check out gemcollege.edu.au/financial-assistance to see what’s available. State government subsidies could be up for grabs in your area—just chat with your friendly GEM representative to find out more!

Got questions about payment options? Our friendly advisors at the Administration Centre are ready to help—give us a call at (08) 8342 3316 to find the perfect plan for you! Just so you know, fees, charges, and course offerings may change from time to time.

We’ve got everything you need to succeed! You’ll have our dedicated trainers by your side, cheering you on every step of the way. Plus, you’ll get:

🌟 Dive into our vibrant GEM Online Campus, loaded with interactive Onscreen Guides to make learning fun and easy!
📚 Get a custom Learner Guide for each unit to guide you like a trusty map.
🎯 Ace your assessments with a tailored Assessment Guide for every unit.
📖 Unlock all the must-have reference materials to fuel your success.

Want to dive deeper? You can request extra resources to boost your learning, though these may come with a small additional cost.

Our Board of Directors provides full and partial Scholarships each year, under our ‘Each One Trains One’ program. They’re open to both new and current students, whether you’re in Australia or overseas. Some even come with support from industry or non-profit partners. If you believe you are deserving of a Scholarship (full or partial) we invite you to visit gemcollege.edu.au/scholarships to learn how to get started.

Assessment

Show off your skills through practical, portfolio-based assessments.

Ready to show what you’ve learned? Our assessments are designed to help you succeed with ease! Here’s how it works:

Each unit includes practical activities to enable you to develop and contextualise your knowledge and skills.
Your tutor will give you a heads-up to enable you to prepare—no surprise assessments!
Submit your portfolio before or bring it to the assessment.
For face-to-face assessments, attendance is key—if you’re unwell, just let us know to reschedule.

Recognition of Prior Learning (RPL)

Got skills from past studies, work, or life? We could recognize them if you can show us enough evidence to demonstrate this. This could help you finish your qualification faster!

Already mastered all units? Show off your expertise with a major project, applying your skills across different sectors or situations. Visit gemcollege.edu.au for more details!

Need extra support? We’ve got your back! Talk to your tutor about any condition or need that might affect your assessments. We can make adjustments to help you succeed, such as:

Accessible training materials and flexible delivery methods.
Adapted environments or equipment to suit you.
Extra time or flexible deadlines when you need them.
Support like interpreters or assistive technology.

While we tailor tasks to fit your needs, the core competencies stay unchanged. Visit gemcollege.edu.au for more info!

Student Journey

We’re by your side every step, making sure your experience is tailored for success.

We’ve got your back with policies on orientation, student conduct, anti-discrimination, privacy, and bullying prevention. Check them out at gemcollege.edu.au/students.

If something’s not right, talk to your Tutor or Campus Manager. Still need help? Escalate to our National Manager or Director. We value your feedback and ensure no discrimination—check our Customer Service Charter at gemcollege.edu.au/student-policies.

Your privacy is safe with us, used only for educational purposes and fully compliant with Australian privacy laws. Check our policy at gemcollege.edu.au/student-policies.

Why GEM College?

“The Advanced Diploma of Business transformed my career, giving me the tools to lead with confidence!” – Jane Doe, GEM Graduate

Learn from trainers who’ve been there, done that in the industry.
Turn your experience into credits with RPL options.
Get personalized support from day one.

Ready to Start?

Ready to elevate your Business Services career with GEM College? Hit the Enrollment Application button below to kick off a no-obligation chat with our team to explore your options.

Step 1: Contact Us
Step 2: Interview
Step 3: Enroll

Enrollment Application

Contact Details

Let’s chat about your future in Business Services!

Chat with Us

Address: GEM College of International Business, 52 Prospect Road, Prospect, SA 5082

Phone: (08) 8342 3316

Mobile: 0411 694 717

Email: administration@gemcollege.edu.au

Web: gemcollege.edu.au

Information current as of September 2025; subject to ASQA updates.

Ready to have a Conversation? Submit a No Obligation Enrollment Application

Ready to excel in Work Health and Safety? This Diploma is your key to mastering workplace safety and compliance skills. Perfect for aspiring Safety Managers, WHS Officers, or Compliance Coordinators, you’ll gain the skills to implement safety systems and ensure regulatory compliance. This is an AQF Level 5 qualification, setting you up for success! Click below for a snapshot of what this means.

With this AQF Level 5 Diploma, you’ll be a Work Health and Safety superstar! You’ll master advanced skills to develop and implement WHS systems, tackle complex safety challenges with sharp critical thinking, and communicate key ideas to any audience. Expect to lead with confidence, make independent decisions, and drive success in safety management roles.

Diploma Overview

At GEM College, we’re pumped to help you master safety and compliance skills in Work Health and Safety! This Diploma equips you to manage WHS systems like a pro, perfect for roles requiring safety leadership and regulatory expertise.

Who is this Diploma for? Professionals aiming to advance their careers in workplace safety, including WHS Officers, Safety Managers, and Compliance Coordinators.

How long does it take? Typically 12-18 months, depending on your pace and prior experience.

Can I use prior experience? Yes! Our RPL process can fast-track your completion.

Want to level up your Work Health and Safety game? This Diploma is for you! With over 30 years of training expertise since 1994, GEM College offers a top-notch program to hone your skills for roles like WHS Officer or Safety Manager. Join us to shine in a fast-paced industry!

This Diploma prepares you to excel in Work Health and Safety roles, where you’ll develop and monitor safety systems. Perfect for positions like WHS Officer, Safety Manager, or Compliance Coordinator, you’ll make an impact in dynamic workplace environments.

To enroll, you must have completed all core units of BSB41419 Certificate IV in Work Health and Safety or equivalent competencies, including BSBWHS412, BSBWHS413, BSBWHS414, BSBWHS415, and BSBWHS416, or hold a relevant Certificate IV or higher qualification with relevant WHS experience.

Core Details

Core Units

Unit Title	Unit Code
Lead WHS risk management	BSBWHS513
Lead initial response to and investigate WHS incidents	BSBWHS515
Contribute to developing, implementing and maintaining an organisation’s WHS management system	BSBWHS516
Lead the development and use of WHS risk management tools	BSBWHS519
Manage WHS consultation and participation processes	BSBWHS522

To achieve this qualification, you must complete 10 units: 5 core units and 5 elective units. We’ve made it super simple to customize your learning journey with these steps!

Start with the Core: You’ll complete 5 core units that set the foundation for Work Health and Safety.
Pick Your Electives: Choose 5 elective units, with at least 3 from Group A and the remaining 2 from Group A, Group B, or any Certificate IV, Diploma, or Advanced Diploma from any currently endorsed Training Package or accredited course.
Add Some Flexibility: For the 5 elective units, you can select from the grouped sections below or explore any AQF Level 5-level units from other accredited courses that fit your work environment.
Keep It Relevant: Make sure your choices align with your career goals and AQF standards for a solid, industry-ready outcome.

Click the ‘Specialisations’ heading below to see information about specialisations for this qualification.

There are no formal specialisations for this qualification. However, you can tailor your learning by selecting elective units that align with your career goals, such as roles in WHS management or compliance. See the full list of elective units in the ‘Elective Details’ section.

Elective Details

Electives are grouped. Refer to the grouped sections below for Group A and Group B units.

Unit Title	Unit Code
Contribute to managing work-related psychological health and safety	BSBWHS512
Manage WHS compliance of contractors	BSBWHS514
Contribute to managing a WHS information system	BSBWHS517
Manage WHS hazards associated with maintenance and use of plant	BSBWHS518
Manage implementation of emergency procedures	BSBWHS520
Implement and evaluate system of work for managing hazardous chemicals	BSBWHS531

Unit Title	Unit Code
Communicate with influence	BSBCMM511
Analyse data	BSBDAT501
Coordinate rehabilitation and return to work programs	BSBHRM530
Manage people performance	BSBLDR522
Lead and manage organisational change	BSBLDR601
Develop and use emotional intelligence	BSBPEF502
Facilitate continuous improvement	BSBSTR502
Develop workplace policies and procedures for sustainability	BSBSUS511
Manage team effectiveness	BSBTWK502
Ensure a safe workplace for a work area	BSBWHS521
Plan, organise and deliver group-based learning	TAEDEL401

Delivery Modes

Choose a learning style that fits your busy life.

Learn at your own pace with our GEM Online Campus, complete with interactive guides, or go for our blended option with face-to-face intensives and online seminars facilitated by our world-class trainers.

Plan for 600-800 hours over 12-18 months, about 10-15 hours a week, including hands-on, work-based activities.

Fees and Funding

Your investment is [$amount], covering all the essentials, with flexible payment options to suit you! Pay easily with EFTPOS, Visa, MasterCard, cheque, money order, or purchase order. Just a heads-up: we may need a quick chat with one of our friendly course advisors before accepting upfront payments over $1,500.

You might be eligible for funding to make this course even more affordable! Check out gemcollege.edu.au/financial-assistance to see what’s available. State government subsidies could be up for grabs in your area—just chat with your friendly GEM representative to find out more!

Got questions about payment options? Our friendly advisors at the Administration Centre are ready to help—give us a call at (08) 8342 3316 to find the perfect plan for you! Just so you know, fees, charges, and course offerings may change from time to time.

We’ve got everything you need to succeed! You’ll have our dedicated trainers by your side, cheering you on every step of the way. Plus, you’ll get:

🌟 Dive into our vibrant GEM Online Campus, loaded with interactive Onscreen Guides to make learning fun and easy!
📚 Get a custom Learner Guide for each unit to guide you like a trusty map.
🎯 Ace your assessments with a tailored Assessment Guide for every unit.
📖 Unlock all the must-have reference materials to fuel your success.

Want to dive deeper? You can request extra resources to boost your learning, though these may come with a small additional cost.

Our Board of Directors provides full and partial Scholarships each year, under our ‘Each One Trains One’ program. They’re open to both new and current students, whether you’re in Australia or overseas. Some even come with support from industry or non-profit partners. If you believe you are deserving of a Scholarship (full or partial) we invite you to visit gemcollege.edu.au/scholarships to learn how to get started.

Assessment

Show off your skills through practical, portfolio-based assessments.

Ready to show what you’ve learned? Our assessments are designed to help you succeed with ease! Here’s how it works:

Each unit includes practical activities to enable you to develop and contextualise your knowledge and skills.
Your tutor will give you a heads-up to enable you to prepare—no surprise assessments!
Submit your portfolio before or bring it to the assessment.
For face-to-face assessments, attendance is key—if you’re unwell, just let us know to reschedule.

Recognition of Prior Learning (RPL)

Got skills from past studies, work, or life? We could recognize them if you can show us enough evidence to demonstrate this. This could help you finish your qualification faster!

Already mastered all units? Show off your expertise with a major project, applying your skills across different sectors or situations. Visit gemcollege.edu.au for more details!

Need extra support? We’ve got your back! Talk to your tutor about any condition or need that might affect your assessments. We can make adjustments to help you succeed, such as:

Accessible training materials and flexible delivery methods.
Adapted environments or equipment to suit you.
Extra time or flexible deadlines when you need them.
Support like interpreters or assistive technology.

While we tailor tasks to fit your needs, the core competencies stay unchanged. Visit gemcollege.edu.au for more info!

Student Journey

We’re by your side every step, making sure your experience is tailored for success.

We’ve got your back with policies on orientation, student conduct, anti-discrimination, privacy, and bullying prevention. Check them out at gemcollege.edu.au/students.

If something’s not right, talk to your Tutor or Campus Manager. Still need help? Escalate to our National Manager or Director. We value your feedback and ensure no discrimination—check our Customer Service Charter at gemcollege.edu.au/student-policies.

Your privacy is safe with us, used only for educational purposes and fully compliant with Australian privacy laws. Check our policy at gemcollege.edu.au/student-policies.

Why GEM College?

“The Diploma of Work Health and Safety gave me the confidence to lead safety initiatives at my workplace!” – Sarah Johnson, GEM Graduate

Learn from trainers who’ve been there, done that in the industry.
Turn your experience into credits with RPL options.
Get personalized support from day one.

Ready to Start?

Ready to elevate your Work Health and Safety career with GEM College? Hit the Enrollment Application button below to kick off a no-obligation chat with our team to explore your options.

Step 1: Contact Us
Step 2: Interview
Step 3: Enroll

Enrollment Application

Contact Details

Let’s chat about your future in Work Health and Safety!

Chat with Us

Address: GEM College of International Business, 52 Prospect Road, Prospect, SA 5082

Phone: (08) 8342 3316

Mobile: 0411 694 717

Email: administration@gemcollege.edu.au

Web: gemcollege.edu.au

Information current as of September 2025; subject to ASQA updates.

Ready to have a Conversation? Submit a No Obligation Enrollment Application

Ready to excel in Project Management? This course is your key to mastering project leadership and management skills. Perfect for aspiring Project Managers or Project Team Leaders, you’ll gain the skills to initiate, plan, execute, and evaluate projects across various industries. This is an AQF Level 5 course, setting you up for success! Click below for a snapshot of what this means.

With this AQF Level 5 course, you’ll be a Project Management superstar! You’ll master advanced skills to manage project scope, time, quality, and resources, tackle complex challenges with sharp critical thinking, and communicate key ideas to any audience. Expect to lead with confidence, make independent decisions, and drive success in project management roles.

Course Overview

At GEM College, we’re pumped to help you master project management skills across various industry sectors! This course equips you to manage project scope, time, quality, and resources like a pro, perfect for roles requiring leadership and managerial competencies.

Who is this course for? Individuals aiming to lead and manage projects in various industries, including those aspiring to roles like Project Manager or Project Team Leader.

How long does it take? Typically completed in 12-18 months, depending on your pace and prior experience.

Can I use prior experience? Yes! Our RPL process can fast-track your completion.

Want to level up your Project Management game? This course is for you! With over 30 years of training expertise since 1994, GEM College offers a top-notch program to hone your skills for roles like Project Manager or Project Team Leader. Join us to shine in a fast-paced industry!

This course prepares you to excel in Project Management roles, where you’ll initiate, plan, execute, and evaluate projects. Perfect for positions like Project Manager or Project Team Leader, you’ll make an impact in dynamic contexts across various industries.

There are no formal entry requirements for this qualification, making it accessible to anyone with a passion for project management.

Core Details

Core Units

Unit Title	Unit Code
Manage project scope	BSBPMG530
Manage project time	BSBPMG531
Manage project quality	BSBPMG532
Manage project cost	BSBPMG533
Manage project human resources	BSBPMG534
Manage project information and communication	BSBPMG535
Manage project risk	BSBPMG536
Manage project integration	BSBPMG540

To achieve this qualification, you must complete 12 units: 8 core units and 4 elective units. We’ve made it super simple to customize your learning journey with these steps!

Start with the Core: You’ll complete 8 core units that set the foundation for project management.
Pick Your Electives: Choose 2 elective units from the list below to build your expertise.
Add Some Flexibility: For the remaining 2 elective units, you can select from the list below or explore any Diploma or above-level units from other accredited courses that fit your work environment, excluding BSBPMG430 Undertake project work.
Keep It Relevant: Make sure your choices align with your career goals and AQF standards for a solid, industry-ready outcome.

Click the ‘Specialisations’ heading below to see information about specialisations for this qualification.

There are no formal specialisations for this qualification. However, you can tailor your learning by selecting elective units that align with your career goals, such as roles in project management or team leadership. See the full list of elective units in the ‘Elective Details’ section.

Elective Details

See the ‘Elective Units’ table below for the full list of elective units.

Elective Units

Unit Title	Unit Code
Interpret compliance requirements	BSBAUD514
Communicate with influence	BSBCMM511
Develop critical thinking in others	BSBCRT511
Analyse data	BSBDAT501
Implement information and knowledge management systems	BSBINS501
Manage people performance	BSBLDR522
Lead and manage organisational change	BSBLDR601
Manage business resources	BSBOPS501
Manage personal and professional development	BSBPEF501
Manage project procurement	BSBPMG537
Manage project stakeholder engagement	BSBPMG538
Manage project governance	BSBPMG539
Manage complex projects	BSBPMG541
Establish innovative work environments	BSBSTR501
Facilitate continuous improvement	BSBSTR502
Develop workplace policies and procedures for sustainability	BSBSUS511
Manage team effectiveness	BSBTWK502
Ensure a safe workplace for a work area	BSBWHS521
Match ICT needs with the strategic direction of the organisation	ICTICT517
Verify client business requirements	ICTICT526
Develop strategies for more sustainable use of resources	MSS015022
Promote the values and ethos of public service	PSPETH003

Delivery Modes

Choose a learning style that fits your busy life.

Learn at your own pace with our GEM Online Campus, complete with interactive guides, or go for our blended option with face-to-face intensives and online seminars facilitated by our world-class trainers.

Plan for approximately 600-800 hours over 12-18 months, about 10-15 hours a week, including hands-on, work-based activities.

Fees and Funding

Your investment is competitive, covering all the essentials, with flexible payment options to suit you! Pay easily with EFTPOS, Visa, MasterCard, cheque, money order, or purchase order. Just a heads-up: we may need a quick chat with one of our friendly course advisors before accepting upfront payments over $1,500.

You might be eligible for funding to make this course even more affordable! Check out gemcollege.edu.au/financial-assistance to see what’s available. State government subsidies could be up for grabs in your area—just chat with your friendly GEM representative to find out more!

Got questions about payment options? Our friendly advisors at the Administration Centre are ready to help—give us a call at (08) 8342 3316 to find the perfect plan for you! Just so you know, fees, charges, and course offerings may change from time to time.

We’ve got everything you need to succeed! You’ll have our dedicated trainers by your side, cheering you on every step of the way. Plus, you’ll get:

🌟 Dive into our vibrant GEM Online Campus, loaded with interactive Onscreen Guides to make learning fun and easy!
📚 Get a custom Learner Guide for each unit to guide you like a trusty map.
🎯 Ace your assessments with a tailored Assessment Guide for every unit.
📖 Unlock all the must-have reference materials to fuel your success.

Want to dive deeper? You can request extra resources to boost your learning, though these may come with a small additional cost.

Our Board of Directors provides full and partial Scholarships each year, under our ‘Each One Trains One’ program. They’re open to both new and current students, whether you’re in Australia or overseas. Some even come with support from industry or non-profit partners. If you believe you are deserving of a Scholarship (full or partial) we invite you to visit gemcollege.edu.au/scholarships to learn how to get started.

Assessment

Show off your skills through practical, portfolio-based assessments.

Ready to show what you’ve learned? Our assessments are designed to help you succeed with ease! Here’s how it works:

Each unit includes practical activities to enable you to develop and contextualise your knowledge and skills.
Your tutor will give you a heads-up to enable you to prepare—no surprise assessments!
Submit your portfolio before or bring it to the assessment.
For face-to-face assessments, attendance is key—if you’re unwell, just let us know to reschedule.

Recognition of Prior Learning (RPL)

Got skills from past studies, work, or life? We could recognize them if you can show us enough evidence to demonstrate this. This could help you finish your qualification faster!

Already mastered all units? Show off your expertise with a major project, applying your skills across different sectors or situations. Visit gemcollege.edu.au for more details!

Need extra support? We’ve got your back! Talk to your tutor about any condition or need that might affect your assessments. We can make adjustments to help you succeed, such as:

Accessible training materials and flexible delivery methods.
Adapted environments or equipment to suit you.
Extra time or flexible deadlines when you need them.
Support like interpreters or assistive technology.

While we tailor tasks to fit your needs, the core competencies stay unchanged. Visit gemcollege.edu.au for more info!

Student Journey

We’re by your side every step, making sure your experience is tailored for success.

We’ve got your back with policies on orientation, student conduct, anti-discrimination, privacy, and bullying prevention. Check them out at gemcollege.edu.au/students.

If something’s not right, talk to your Tutor or Campus Manager. Still need help? Escalate to our National Manager or Director. We value your feedback and ensure no discrimination—check our Customer Service Charter at gemcollege.edu.au/student-policies.

Your privacy is safe with us, used only for educational purposes and fully compliant with Australian privacy laws. Check our policy at gemcollege.edu.au/student-policies.

Why GEM College?

“GEM College provided me with the tools to lead projects with confidence!” – John Smith, GEM Graduate

Learn from trainers who’ve been there, done that in the industry.
Turn your experience into credits with RPL options.
Get personalized support from day one.

Ready to Start?

Ready to elevate your Project Management career with GEM College? Hit the Enrollment Application button below to kick off a no-obligation chat with our team to explore your options.

Step 1: Contact Us
Step 2: Interview
Step 3: Enroll

Enrollment Application

Contact Details

Let’s chat about your future in Project Management!

Chat with Us

Address: GEM College of International Business, 52 Prospect Road, Prospect, SA 5082

Phone: (08) 8342 3316

Mobile: 0411 694 717

Email: administration@gemcollege.edu.au

Web: gemcollege.edu.au

Information current as of September 2025; subject to ASQA updates.

Ready to have a Conversation? Submit a No Obligation Enrollment Application

Ready to excel in Project Management? This course is your key to mastering project leadership and management skills. Perfect for aspiring Project Managers or Project Team Leaders, you’ll gain the skills to initiate, plan, execute, and evaluate projects across various industries. This is an AQF Level 5 course, setting you up for success! Click below for a snapshot of what this means.

With this AQF Level 5 course, you’ll be a Project Management superstar! You’ll master advanced skills to manage project scope, time, quality, and resources, tackle complex challenges with sharp critical thinking, and communicate key ideas to any audience. Expect to lead with confidence, make independent decisions, and drive success in project management roles.

Course Overview

At GEM College, we’re pumped to help you master project management skills across various industry sectors! This course equips you to manage project scope, time, quality, and resources like a pro, perfect for roles requiring leadership and managerial competencies.

Who is this course for? Individuals aiming to lead and manage projects in various industries, including those aspiring to roles like Project Manager or Project Team Leader.

How long does it take? Typically completed in 12-18 months, depending on your pace and prior experience.

Can I use prior experience? Yes! Our RPL process can fast-track your completion.

Want to level up your Project Management game? This course is for you! With over 30 years of training expertise since 1994, GEM College offers a top-notch program to hone your skills for roles like Project Manager or Project Team Leader. Join us to shine in a fast-paced industry!

This course prepares you to excel in Project Management roles, where you’ll initiate, plan, execute, and evaluate projects. Perfect for positions like Project Manager or Project Team Leader, you’ll make an impact in dynamic contexts across various industries.

There are no formal entry requirements for this qualification, making it accessible to anyone with a passion for project management.

Core Details

Core Units

Unit Title	Unit Code
Manage project scope	BSBPMG530
Manage project time	BSBPMG531
Manage project quality	BSBPMG532
Manage project cost	BSBPMG533
Manage project human resources	BSBPMG534
Manage project information and communication	BSBPMG535
Manage project risk	BSBPMG536
Manage project integration	BSBPMG540

To achieve this qualification, you must complete 12 units: 8 core units and 4 elective units. We’ve made it super simple to customize your learning journey with these steps!

Start with the Core: You’ll complete 8 core units that set the foundation for project management.
Pick Your Electives: Choose 2 elective units from the list below to build your expertise.
Add Some Flexibility: For the remaining 2 elective units, you can select from the list below or explore any Diploma or above-level units from other accredited courses that fit your work environment, excluding BSBPMG430 Undertake project work.
Keep It Relevant: Make sure your choices align with your career goals and AQF standards for a solid, industry-ready outcome.

Click the ‘Specialisations’ heading below to see information about specialisations for this qualification.

There are no formal specialisations for this qualification. However, you can tailor your learning by selecting elective units that align with your career goals, such as roles in project management or team leadership. See the full list of elective units in the ‘Elective Details’ section.

Elective Details

See the ‘Elective Units’ table below for the full list of elective units.

Elective Units

Unit Title	Unit Code
Interpret compliance requirements	BSBAUD514
Communicate with influence	BSBCMM511
Develop critical thinking in others	BSBCRT511
Analyse data	BSBDAT501
Implement information and knowledge management systems	BSBINS501
Manage people performance	BSBLDR522
Lead and manage organisational change	BSBLDR601
Manage business resources	BSBOPS501
Manage personal and professional development	BSBPEF501
Manage project procurement	BSBPMG537
Manage project stakeholder engagement	BSBPMG538
Manage project governance	BSBPMG539
Manage complex projects	BSBPMG541
Establish innovative work environments	BSBSTR501
Facilitate continuous improvement	BSBSTR502
Develop workplace policies and procedures for sustainability	BSBSUS511
Manage team effectiveness	BSBTWK502
Ensure a safe workplace for a work area	BSBWHS521
Match ICT needs with the strategic direction of the organisation	ICTICT517
Verify client business requirements	ICTICT526
Develop strategies for more sustainable use of resources	MSS015022
Promote the values and ethos of public service	PSPETH003

Delivery Modes

Choose a learning style that fits your busy life.

Learn at your own pace with our GEM Online Campus, complete with interactive guides, or go for our blended option with face-to-face intensives and online seminars facilitated by our world-class trainers.

Plan for approximately 600-800 hours over 12-18 months, about 10-15 hours a week, including hands-on, work-based activities.

Fees and Funding

Your investment is competitive, covering all the essentials, with flexible payment options to suit you! Pay easily with EFTPOS, Visa, MasterCard, cheque, money order, or purchase order. Just a heads-up: we may need a quick chat with one of our friendly course advisors before accepting upfront payments over $1,500.

You might be eligible for funding to make this course even more affordable! Check out gemcollege.edu.au/financial-assistance to see what’s available. State government subsidies could be up for grabs in your area—just chat with your friendly GEM representative to find out more!

Got questions about payment options? Our friendly advisors at the Administration Centre are ready to help—give us a call at (08) 8342 3316 to find the perfect plan for you! Just so you know, fees, charges, and course offerings may change from time to time.

We’ve got everything you need to succeed! You’ll have our dedicated trainers by your side, cheering you on every step of the way. Plus, you’ll get:

🌟 Dive into our vibrant GEM Online Campus, loaded with interactive Onscreen Guides to make learning fun and easy!
📚 Get a custom Learner Guide for each unit to guide you like a trusty map.
🎯 Ace your assessments with a tailored Assessment Guide for every unit.
📖 Unlock all the must-have reference materials to fuel your success.

Want to dive deeper? You can request extra resources to boost your learning, though these may come with a small additional cost.

Our Board of Directors provides full and partial Scholarships each year, under our ‘Each One Trains One’ program. They’re open to both new and current students, whether you’re in Australia or overseas. Some even come with support from industry or non-profit partners. If you believe you are deserving of a Scholarship (full or partial) we invite you to visit gemcollege.edu.au/scholarships to learn how to get started.

Assessment

Show off your skills through practical, portfolio-based assessments.

Ready to show what you’ve learned? Our assessments are designed to help you succeed with ease! Here’s how it works:

Each unit includes practical activities to enable you to develop and contextualise your knowledge and skills.
Your tutor will give you a heads-up to enable you to prepare—no surprise assessments!
Submit your portfolio before or bring it to the assessment.
For face-to-face assessments, attendance is key—if you’re unwell, just let us know to reschedule.

Recognition of Prior Learning (RPL)

Got skills from past studies, work, or life? We could recognize them if you can show us enough evidence to demonstrate this. This could help you finish your qualification faster!

Already mastered all units? Show off your expertise with a major project, applying your skills across different sectors or situations. Visit gemcollege.edu.au for more details!

Need extra support? We’ve got your back! Talk to your tutor about any condition or need that might affect your assessments. We can make adjustments to help you succeed, such as:

Accessible training materials and flexible delivery methods.
Adapted environments or equipment to suit you.
Extra time or flexible deadlines when you need them.
Support like interpreters or assistive technology.

While we tailor tasks to fit your needs, the core competencies stay unchanged. Visit gemcollege.edu.au for more info!

Student Journey

We’re by your side every step, making sure your experience is tailored for success.

We’ve got your back with policies on orientation, student conduct, anti-discrimination, privacy, and bullying prevention. Check them out at gemcollege.edu.au/students.

If something’s not right, talk to your Tutor or Campus Manager. Still need help? Escalate to our National Manager or Director. We value your feedback and ensure no discrimination—check our Customer Service Charter at gemcollege.edu.au/student-policies.

Your privacy is safe with us, used only for educational purposes and fully compliant with Australian privacy laws. Check our policy at gemcollege.edu.au/student-policies.

Why GEM College?

“GEM College provided me with the tools to lead projects with confidence!” – John Smith, GEM Graduate

Learn from trainers who’ve been there, done that in the industry.
Turn your experience into credits with RPL options.
Get personalized support from day one.

Ready to Start?

Ready to elevate your Project Management career with GEM College? Hit the Enrollment Application button below to kick off a no-obligation chat with our team to explore your options.

Step 1: Contact Us
Step 2: Interview
Step 3: Enroll

Enrollment Application

Contact Details

Let’s chat about your future in Project Management!

Chat with Us

Address: GEM College of International Business, 52 Prospect Road, Prospect, SA 5082

Phone: (08) 8342 3316

Mobile: 0411 694 717

Email: administration@gemcollege.edu.au

Web: gemcollege.edu.au

Information current as of September 2025; subject to ASQA updates.

Ready to have a Conversation? Submit a No Obligation Enrollment Application

Ready to excel in Marketing and Communication? This course is your key to mastering advanced marketing strategies and communication skills. Perfect for aspiring Marketing Managers, Brand Strategists, or Digital Marketing Specialists, you’ll gain the skills to lead teams and drive business success. This is an AQF Level 5 course, setting you up for success! Click below for a snapshot of what this means.

With this AQF Level 5 course, you’ll be a Marketing and Communication superstar! You’ll master advanced skills to design marketing strategies, lead teams, tackle complex challenges with sharp critical thinking, and communicate key ideas to any audience. Expect to lead with confidence, make independent decisions, and drive success in marketing roles.

Course Overview

At GEM College, we’re pumped to help you master marketing and communication skills in the dynamic marketing industry! This course equips you to design and develop marketing plans, write persuasive copy, and manage projects like a pro, perfect for roles requiring strategic marketing expertise.

Who is this course for? Individuals in full-time marketing roles or those responsible for an organization’s marketing alongside other duties, looking to enhance their skills.

How long does it take? Typically completed in 12-18 months, depending on your pace and prior experience.

Can I use prior experience? Yes! Our RPL process can fast-track your completion.

Want to level up your Marketing and Communication game? This course is for you! With over 30 years of training expertise since 1994, GEM College offers a top-notch program to hone your skills for roles like Marketing Manager, Brand Strategist, or Digital Marketing Specialist. Join us to shine in a fast-paced industry!

This course prepares you to excel in Marketing and Communication roles, where you’ll design marketing strategies, lead campaigns, and drive business growth. Perfect for positions like Marketing Manager, Brand Strategist, or Digital Marketing Specialist, you’ll make an impact in dynamic contexts.

Entry to this qualification is limited to those who:

Have completed BSB42415 Certificate IV in Marketing and Communication, or
Have completed the following units (or equivalent): BSBCMM411 Make presentations; BSBCRT412 Articulate, present and debate ideas; BSBMKG433 Undertake marketing activities; BSBMKG435 Analyse consumer behaviour; BSBMKG439 Develop and apply knowledge of communications industry; BSBWRT411 Write complex documents, or
Have two years equivalent full-time relevant work experience.

Core Details

Core Units

Unit Title	Unit Code
Identify and evaluate marketing opportunities	BSBMKG541
Establish and monitor the marketing mix	BSBMKG542
Design and develop marketing communication plans	BSBMKG552
Write persuasive copy	BSBMKG555
Undertake project work	BSBPMG430

To achieve this qualification, you must complete 12 units: 5 core units and 7 elective units. We’ve made it super simple to customize your learning journey with these steps!

Start with the Core: You’ll complete 5 core units that set the foundation for marketing and communication.
Pick Your Electives: Choose 3 elective units from Group A and 2 from Group B to build your expertise.
Add Some Flexibility: For the remaining 2 elective units, you can select from Group A or B, or explore any Certificate IV, Diploma, or Advanced Diploma-level units from other accredited courses that fit your work environment.
Keep It Relevant: Make sure your choices align with your career goals and AQF standards for a solid, industry-ready outcome.

Click the ‘Specialisations’ heading below to see information about specialisations for this qualification.

There are no formal specialisations for this qualification. However, you can tailor your learning by selecting elective units that align with your career goals, such as roles in marketing management or digital marketing. See the full list of elective units in the ‘Elective Details’ section.

Elective Details

Electives are grouped. Refer to the grouped sections below (e.g., ‘Group A – Marketing’ and ‘Group B – Transferable Skills’).

Unit Title	Unit Code
Plan and interpret market research	BSBMKG543
Plan and monitor direct marketing activities	BSBMKG544
Conduct marketing audits	BSBMKG545
Develop social media engagement plans	BSBMKG546
Develop strategies to monetise digital engagement	BSBMKG547
Forecast international market and business needs	BSBMKG548
Profile and analyse consumer behaviour for international markets	BSBMKG549
Promote products and services to international markets	BSBMKG550
Create multiplatform advertisements for mass media	BSBMKG551
Develop public relations campaigns	BSBMKG553
Plan and develop public relations publications	BSBMKG554
Develop a social media strategy	SIRXMKT006
Develop a digital marketing plan	SIRXMKT007
Manage risk to organisational reputation in an online setting	SIRXOSM007

Unit Title	Unit Code
Communicate with influence	BSBCMM511
Originate and develop concepts	BSBCRT512
Analyse data	BSBDAT501
Manage budgets and financial plans	BSBFIN501
Manage business risk	BSBOPS504
Manage organisational customer service	BSBOPS505
Manage personal and professional development	BSBPEF501
Establish innovative work environments	BSBSTR501
Use digital technologies to collaborate in a work environment	BSBTEC404

Delivery Modes

Choose a learning style that fits your busy life.

Learn at your own pace with our GEM Online Campus, complete with interactive guides, or go for our blended option with face-to-face intensives and online seminars facilitated by our world-class trainers.

Plan for approximately 600-800 hours over 12-18 months, about 10-15 hours a week, including hands-on, work-based activities.

Fees and Funding

Your investment is competitive, covering all the essentials, with flexible payment options to suit you! Pay easily with EFTPOS, Visa, MasterCard, cheque, money order, or purchase order. Just a heads-up: we may need a quick chat with one of our friendly course advisors before accepting upfront payments over $1,500.

You might be eligible for funding to make this course even more affordable! Check out gemcollege.edu.au/financial-assistance to see what’s available. State government subsidies could be up for grabs in your area—just chat with your friendly GEM representative to find out more!

Got questions about payment options? Our friendly advisors at the Administration Centre are ready to help—give us a call at (08) 8342 3316 to find the perfect plan for you! Just so you know, fees, charges, and course offerings may change from time to time.

We’ve got everything you need to succeed! You’ll have our dedicated trainers by your side, cheering you on every step of the way. Plus, you’ll get:

🌟 Dive into our vibrant GEM Online Campus, loaded with interactive Onscreen Guides to make learning fun and easy!
📚 Get a custom Learner Guide for each unit to guide you like a trusty map.
🎯 Ace your assessments with a tailored Assessment Guide for every unit.
📖 Unlock all the must-have reference materials to fuel your success.

Want to dive deeper? You can request extra resources to boost your learning, though these may come with a small additional cost.

Our Board of Directors provides full and partial Scholarships each year, under our ‘Each One Trains One’ program. They’re open to both new and current students, whether you’re in Australia or overseas. Some even come with support from industry or non-profit partners. If you believe you are deserving of a Scholarship (full or partial) we invite you to visit gemcollege.edu.au/scholarships to learn how to get started.

Assessment

Show off your skills through practical, portfolio-based assessments.

Ready to show what you’ve learned? Our assessments are designed to help you succeed with ease! Here’s how it works:

Each unit includes practical activities to enable you to develop and contextualise your knowledge and skills.
Your tutor will give you a heads-up to enable you to prepare—no surprise assessments!
Submit your portfolio before or bring it to the assessment.
For face-to-face assessments, attendance is key—if you’re unwell, just let us know to reschedule.

Recognition of Prior Learning (RPL)

Got skills from past studies, work, or life? We could recognize them if you can show us enough evidence to demonstrate this. This could help you finish your qualification faster!

Already mastered all units? Show off your expertise with a major project, applying your skills across different sectors or situations. Visit gemcollege.edu.au for more details!

Need extra support? We’ve got your back! Talk to your tutor about any condition or need that might affect your assessments. We can make adjustments to help you succeed, such as:

Accessible training materials and flexible delivery methods.
Adapted environments or equipment to suit you.
Extra time or flexible deadlines when you need them.
Support like interpreters or assistive technology.

While we tailor tasks to fit your needs, the core competencies stay unchanged. Visit gemcollege.edu.au for more info!

Student Journey

We’re by your side every step, making sure your experience is tailored for success.

We’ve got your back with policies on orientation, student conduct, anti-discrimination, privacy, and bullying prevention. Check them out at gemcollege.edu.au/students.

If something’s not right, talk to your Tutor or Campus Manager. Still need help? Escalate to our National Manager or Director. We value your feedback and ensure no discrimination—check our Customer Service Charter at gemcollege.edu.au/student-policies.

Your privacy is safe with us, used only for educational purposes and fully compliant with Australian privacy laws. Check our policy at gemcollege.edu.au/student-policies.

Why GEM College?

“GEM College transformed my career with practical, industry-focused training!” – Jane Doe, GEM Graduate

Learn from trainers who’ve been there, done that in the industry.
Turn your experience into credits with RPL options.
Get personalized support from day one.

Ready to Start?

Ready to elevate your Marketing and Communication career with GEM College? Hit the Enrollment Application button below to kick off a no-obligation chat with our team to explore your options.

Step 1: Contact Us
Step 2: Interview
Step 3: Enroll

Enrollment Application

Contact Details

Let’s chat about your future in Marketing and Communication!

Chat with Us

Address: GEM College of International Business, 52 Prospect Road, Prospect, SA 5082

Phone: (08) 8342 3316

Mobile: 0411 694 717

Email: administration@gemcollege.edu.au

Web: gemcollege.edu.au

Information current as of September 2025; subject to ASQA updates.

Ready to have a Conversation? Submit a No Obligation Enrollment Application

Ready to excel in Leadership and Management? This Diploma of Leadership and Management is your key to mastering skills in planning, organising, and leading teams across various industries. Perfect for aspiring team leaders, managers, or coordinators, you’ll gain the skills to communicate effectively, manage operations, and solve complex problems. This is an AQF Level 5 qualification, setting you up for success! Click below for a snapshot of what this means.

With this AQF Level 5 Diploma of Leadership and Management, you’ll be a leadership superstar! You’ll master advanced skills to lead teams, manage operational plans, and develop emotional intelligence, tackle unpredictable challenges with sharp critical thinking, and communicate key ideas to any audience. Expect to lead with confidence, make independent decisions, and drive success in roles like Team Leader or Operations Manager.

Diploma Overview

At GEM College, we’re pumped to help you master leadership and management skills across various industries! This Diploma equips you to communicate with influence, manage team effectiveness, and lead workplace relationships like a pro, perfect for roles requiring strong leadership competencies.

Who is this Diploma for? Individuals with experience seeking to develop advanced leadership and management skills, or those aiming for roles such as Team Leader, Operations Manager, or Coordinator.

How long does it take? Typically 12-18 months, depending on your pace and prior experience.

Can I use prior experience? Yes! Our RPL process can fast-track your completion.

Want to level up your Leadership and Management game? This Diploma is for you! With over 30 years of training expertise since 1994, GEM College offers a top-notch program to hone your skills for roles like Team Leader or Operations Manager. Join us to shine in a fast-paced industry!

This Diploma prepares you to excel in Leadership and Management roles, where you’ll lead teams, manage operational plans, and drive organisational success. Perfect for positions like Team Leader, Operations Manager, or Coordinator, you’ll make an impact in dynamic contexts.

There are no formal entry requirements for this qualification, making it accessible for those with experience or a passion to advance in leadership and management.

Core Details

Core Units

Unit Title	Unit Code
Communicate with influence	BSBCMM511
Develop critical thinking in others	BSBCRT511
Lead and manage effective workplace relationships	BSBLDR523
Manage business operational plans	BSBOPS502
Develop and use emotional intelligence	BSBPEF502
Manage team effectiveness	BSBTWK502

To achieve this qualification, you must complete 12 units: 6 core units and 6 elective units. We’ve made it super simple to customize your learning journey with these steps!

Start with the Core: You’ll complete 6 core units that set the foundation for leadership and management.
Pick Your Electives: Choose 6 elective units, with 4 from the listed elective units and up to 2 from a Certificate IV or above from any endorsed Training Package or accredited course.
Add Some Flexibility: For the 2 elective units, you can select from the listed electives or explore any AQF Level 5 or above units from other accredited courses that fit your work environment.
Keep It Relevant: Make sure your choices align with your career goals and AQF standards for a solid, industry-ready outcome.

Click the ‘Specialisations’ heading below to see information about specialisations for this qualification.

There are no formal specialisations for this qualification. However, you can tailor your learning by selecting elective units that align with your career goals, such as roles in Team Leadership or Operations Management. See the full list of elective units in the ‘Elective Details’ section.

Elective Details

Elective Units

Unit Title	Unit Code
Lead difficult conversations	BSBCMM412
Originate and develop concepts	BSBCRT512
Manage budgets and financial plans	BSBFIN501
Manage financial compliance	BSBFIN502
Manage employee and industrial relations	BSBHRM522
Coordinate workforce plan implementation	BSBHRM524
Coordinate health and wellness programs	BSBHRM531
Lead the development of diverse workforces	BSBLDR521
Manage people performance	BSBLDR522
Support organisational response to disruption	BSBOPS407X
Manage business resources	BSBOPS501
Develop administrative systems	BSBOPS503
Manage business risk	BSBOPS504
Manage organisational customer service	BSBOPS505
Plan for organisational disruption	BSBOPS506X
Manage organisational response to disruption	BSBOPS507X
Manage personal and professional development	BSBPEF501
Establish innovative work environments	BSBSTR501
Facilitate continuous improvement	BSBSTR502
Develop organisational policy	BSBSTR503
Develop workplace policies and procedures for sustainability	BSBSUS511
Lead diversity and inclusion	BSBTWK501
Manage meetings	BSBTWK503
Contribute to organisational mental health response in the context of disruptive events	BSBWHS432X
Ensure a safe workplace for a work area	BSBWHS521
Develop big data strategy	BSBXBD501
Lead communication in the workplace	BSBXCM501
Support staff members with disability in the workplace	BSBXDB501
Adapt organisations to enhance accessibility for people with disability	BSBXDB502
Manage risk to organisational reputation in an online setting	SIRXOSM007

Delivery Modes

Choose a learning style that fits your busy life.

Learn at your own pace with our GEM Online Campus, complete with interactive guides, or go for our blended option with face-to-face intensives and online seminars facilitated by our world-class trainers.

Plan for approximately 1200 hours over 12-18 months, about 15-20 hours a week, including hands-on, work-based activities.

Fees and Funding

Your investment is tailored to your study plan, covering all the essentials, with flexible payment options to suit you! Pay easily with EFTPOS, Visa, MasterCard, cheque, money order, or purchase order. Just a heads-up: we may need a quick chat with one of our friendly course advisors before accepting upfront payments over $1,500.

You might be eligible for funding to make this course even more affordable! Check out gemcollege.edu.au/financial-assistance to see what’s available. State government subsidies could be up for grabs in your area—just chat with your friendly GEM representative to find out more!

Got questions about payment options? Our friendly advisors at the Administration Centre are ready to help—give us a call at (08) 8342 3316 to find the perfect plan for you! Just so you know, fees, charges, and course offerings may change from time to time.

We’ve got everything you need to succeed! You’ll have our dedicated trainers by your side, cheering you on every step of the way. Plus, you’ll get:

🌟 Dive into our vibrant GEM Online Campus, loaded with interactive Onscreen Guides to make learning fun and easy!
📚 Get a custom Learner Guide for each unit to guide you like a trusty map.
🎯 Ace your assessments with a tailored Assessment Guide for every unit.
📖 Unlock all the must-have reference materials to fuel your success.

Want to dive deeper? You can request extra resources to boost your learning, though these may come with a small additional cost.

Our Board of Directors provides full and partial Scholarships each year, under our ‘Each One Trains One’ program. They’re open to both new and current students, whether you’re in Australia or overseas. Some even come with support from industry or non-profit partners. If you believe you are deserving of a Scholarship (full or partial) we invite you to visit gemcollege.edu.au/scholarships to learn how to get started.

Assessment

Show off your skills through practical, portfolio-based assessments.

Ready to show what you’ve learned? Our assessments are designed to help you succeed with ease! Here’s how it works:

Each unit includes practical activities to enable you to develop and contextualise your knowledge and skills.
Your tutor will give you a heads-up to enable you to prepare—no surprise assessments!
Submit your portfolio before or bring it to the assessment.
For face-to-face assessments, attendance is key—if you’re unwell, just let us know to reschedule.

Recognition of Prior Learning (RPL)

Got skills from past studies, work, or life? We could recognize them if you can show us enough evidence to demonstrate this. This could help you finish your qualification faster!

Already mastered all units? Show off your expertise with a major project, applying your skills across different sectors or situations. Visit gemcollege.edu.au for more details!

Need extra support? We’ve got your back! Talk to your tutor about any condition or need that might affect your assessments. We can make adjustments to help you succeed, such as:

Accessible training materials and flexible delivery methods.
Adapted environments or equipment to suit you.
Extra time or flexible deadlines when you need them.
Support like interpreters or assistive technology.

While we tailor tasks to fit your needs, the core competencies stay unchanged. Visit gemcollege.edu.au for more info!

Student Journey

We’re by your side every step, making sure your experience is tailored for success.

We’ve got your back with policies on orientation, student conduct, anti-discrimination, privacy, and bullying prevention. Check them out at gemcollege.edu.au/students.

If something’s not right, talk to your Tutor or Campus Manager. Still need help? Escalate to our National Manager or Director. We value your feedback and ensure no discrimination—check our Customer Service Charter at gemcollege.edu.au/student-policies.

Your privacy is safe with us, used only for educational purposes and fully compliant with Australian privacy laws. Check our policy at gemcollege.edu.au/student-policies.

Why GEM College?

“This Diploma gave me the tools to lead with confidence and transform my team’s performance!” – Michael Brown, GEM Graduate

Learn from trainers who’ve been there, done that in the industry.
Turn your experience into credits with RPL options.
Get personalized support from day one.

Ready to Start?

Ready to elevate your Leadership and Management career with GEM College? Hit the Enrollment Application button below to kick off a no-obligation chat with our team to explore your options.

Step 1: Contact Us
Step 2: Interview
Step 3: Enroll

Enrollment Application

Contact Details

Let’s chat about your future in Leadership and Management!

Chat with Us

Address: GEM College of International Business, 52 Prospect Road, Prospect, SA 5082

Phone: (08) 8342 3316

Mobile: 0411 694 717

Email: administration@gemcollege.edu.au

Web: gemcollege.edu.au

Information current as of September 2025; subject to ASQA updates.

Ready to have a Conversation? Submit a No Obligation Enrollment Application

Ready to excel in Human Resources? This Diploma is your key to mastering HR-specific skills. Perfect for aspiring Human Resources Consultants, Advisors, or Business Partners, you’ll gain the skills to coordinate HR functions, manage recruitment, and drive workplace success. This is an AQF Level 5 Diploma, setting you up for success! Click below for a snapshot of what this means.

With this AQF Level 5 Diploma, you’ll be an HR superstar! You’ll master advanced skills to coordinate HR functions, manage employee relations, and implement workforce plans, tackle complex challenges with sharp critical thinking, and communicate key ideas to any audience. Expect to lead with confidence, make independent decisions, and drive success in HR roles.

Diploma Overview

At GEM College, we’re pumped to help you master HR skills in Human Resources! This Diploma equips you to manage employee relations, coordinate recruitment, and implement workforce plans like a pro, perfect for roles requiring HR expertise.

Who is this Diploma for? Individuals aiming to excel in HR roles such as Human Resources Consultant, Advisor, or Business Partner, or those looking to coordinate specific HR functions in larger organisations.

How long does it take? Typically completed in 12-18 months, depending on your pace and prior experience.

Can I use prior experience? Yes! Our RPL process can fast-track your completion.

Want to level up your HR game? This Diploma is for you! With over 30 years of training expertise since 1994, GEM College offers a top-notch program to hone your skills for roles like Human Resources Consultant, Advisor, or Business Partner. Join us to shine in a fast-paced industry!

This Diploma prepares you to excel in Human Resources roles, where you’ll manage employee relations, coordinate recruitment, and drive workforce planning. Perfect for positions like Human Resources Consultant, Advisor, or Business Partner, you’ll make an impact in dynamic contexts.

Entry to this qualification is limited to those who have completed the following units (or equivalent competencies): BSBHRM411 Administer performance development processes; BSBHRM412 Support employee and industrial relations; BSBHRM415 Coordinate recruitment and onboarding; and BSBHRM417 Support human resource functions and processes, or have two years equivalent full-time relevant work experience.

Core Details

Core Units

Unit Title	Unit Code
Facilitate performance development processes	BSBHRM521
Manage employee and industrial relations	BSBHRM522
Coordinate the learning and development of teams and individuals	BSBHRM523
Coordinate workforce plan implementation	BSBHRM524
Coordinate human resource functions and processes	BSBHRM527
Manage business risk	BSBOPS504
Implement and monitor WHS policies, procedures and programs	BSBWHS411

To achieve this qualification, you must complete 12 units: 7 core units and 5 elective units. We’ve made it super simple to customize your learning journey with these steps!

Start with the Core: You’ll complete 7 core units that set the foundation for Human Resource Management.
Pick Your Electives: Choose 5 elective units, with 2 from Group A (Human Resources) and 2 from Group B (Transferable Skills). The remaining 1 unit can be from Groups A or B, or from a Certificate IV, Diploma, or Advanced Diploma from any currently endorsed Training Package or accredited course.
Add Some Flexibility: For the 1 elective unit, you can select from the lists in the ‘Elective Details’ section or explore any AQF Level 5-level units from other accredited courses that fit your work environment.
Keep It Relevant: Make sure your choices align with your career goals and AQF standards for a solid, industry-ready outcome.

Click the ‘Specialisations’ heading below to see information about specialisations for this qualification.

There are no formal specialisations for this qualification. However, you can tailor your learning by selecting elective units that align with your career goals, such as roles in Human Resources Consulting or Workforce Planning. See the full list of elective units in the ‘Elective Details’ section.

Elective Details

Electives are grouped into Group A (Human Resources) and Group B (Transferable Skills). Refer to the grouped sections below.

Unit Title	Unit Code
Use human resources information systems	BSBHRM414
Manage recruitment and onboarding	BSBHRM525
Manage payroll	BSBHRM526
Coordinate remuneration and employee benefits	BSBHRM528
Coordinate separation and termination processes	BSBHRM529
Coordinate rehabilitation and return to work programs	BSBHRM530
Coordinate health and wellness programs	BSBHRM531
Ensure a safe workplace for a work area	BSBWHS521
Develop and implement recruitment processes that are inclusive of people with disability	BSBXDB401

Unit Title	Unit Code
Communicate with influence	BSBCMM511
Develop critical thinking in others	BSBCRT511
Analyse data	BSBDAT501
Manage budgets and financial plans	BSBFIN501
Lead and manage effective workplace relationships	BSBLDR523
Manage personal and professional development	BSBPEF501
Undertake project work	BSBPMG430
Develop organisational policy	BSBSTR503
Lead diversity and inclusion	BSBTWK501

Delivery Modes

Choose a learning style that fits your busy life.

Learn at your own pace with our GEM Online Campus, complete with interactive guides, or go for our blended option with face-to-face intensives and online seminars facilitated by our world-class trainers.

Plan for approximately 600-800 hours (about 10-15 hours a week) over 12-18 months, including hands-on, work-based activities.

Fees and Funding

Your investment is approximately $6,500, covering all the essentials, with flexible payment options to suit you! Pay easily with EFTPOS, Visa, MasterCard, cheque, money order, or purchase order. Just a heads-up: we may need a quick chat with one of our friendly course advisors before accepting upfront payments over $1,500.

You might be eligible for funding to make this course even more affordable! Check out gemcollege.edu.au/financial-assistance to see what’s available. State government subsidies could be up for grabs in your area—just chat with your friendly GEM representative to find out more!

Got questions about payment options? Our friendly advisors at the Administration Centre are ready to help—give us a call at (08) 8342 3316 to find the perfect plan for you! Just so you know, fees, charges, and course offerings may change from time to time.

We’ve got everything you need to succeed! You’ll have our dedicated trainers by your side, cheering you on every step of the way. Plus, you’ll get:

🌟 Dive into our vibrant GEM Online Campus, loaded with interactive Onscreen Guides to make learning fun and easy!
📚 Get a custom Learner Guide for each unit to guide you like a trusty map.
🎯 Ace your assessments with a tailored Assessment Guide for every unit.
📖 Unlock all the must-have reference materials to fuel your success.

Want to dive deeper? You can request extra resources to boost your learning, though these may come with a small additional cost.

Our Board of Directors provides full and partial Scholarships each year, under our ‘Each One Trains One’ program. They’re open to both new and current students, whether you’re in Australia or overseas. Some even come with support from industry or non-profit partners. If you believe you are deserving of a Scholarship (full or partial) we invite you to visit gemcollege.edu.au/scholarships to learn how to get started.

Assessment

Show off your skills through practical, portfolio-based assessments.

Ready to show what you’ve learned? Our assessments are designed to help you succeed with ease! Here’s how it works:

Each unit includes practical activities to enable you to develop and contextualise your knowledge and skills.
Your tutor will give you a heads-up to enable you to prepare—no surprise assessments!
Submit your portfolio before or bring it to the assessment.
For face-to-face assessments, attendance is key—if you’re unwell, just let us know to reschedule.

Recognition of Prior Learning (RPL)

Got skills from past studies, work, or life? We could recognize them if you can show us enough evidence to demonstrate this. This could help you finish your qualification faster!

Already mastered all units? Show off your expertise with a major project, applying your skills across different sectors or situations. Visit gemcollege.edu.au for more details!

Need extra support? We’ve got your back! Talk to your tutor about any condition or need that might affect your assessments. We can make adjustments to help you succeed, such as:

Accessible training materials and flexible delivery methods.
Adapted environments or equipment to suit you.
Extra time or flexible deadlines when you need them.
Support like interpreters or assistive technology.

While we tailor tasks to fit your needs, the core competencies stay unchanged. Visit gemcollege.edu.au for more info!

Student Journey

We’re by your side every step, making sure your experience is tailored for success.

We’ve got your back with policies on orientation, student conduct, anti-discrimination, privacy, and bullying prevention. Check them out at gemcollege.edu.au/students.

If something’s not right, talk to your Tutor or Campus Manager. Still need help? Escalate to our National Manager or Director. We value your feedback and ensure no discrimination—check our Customer Service Charter at gemcollege.edu.au/student-policies.

Your privacy is safe with us, used only for educational purposes and fully compliant with Australian privacy laws. Check our policy at gemcollege.edu.au/student-policies.

Why GEM College?

“This Diploma transformed my career, equipping me with practical HR skills!” – Jane Doe, GEM Graduate

Learn from trainers who’ve been there, done that in the industry.
Turn your experience into credits with RPL options.
Get personalized support from day one.

Ready to Start?

Ready to elevate your Human Resources career with GEM College? Hit the Enrollment Application button below to kick off a no-obligation chat with our team to explore your options.

Step 1: Contact Us
Step 2: Interview
Step 3: Enroll

Enrollment Application

Contact Details

Let’s chat about your future in Human Resources!

Chat with Us

Address: GEM College of International Business, 52 Prospect Road, Prospect, SA 5082

Phone: (08) 8342 3316

Mobile: 0411 694 717

Email: administration@gemcollege.edu.au

Web: gemcollege.edu.au

Information current as of September 2025; subject to ASQA updates.

Ready to have a Conversation? Submit a No Obligation Enrollment Application

Ready to excel in Business Services? This Diploma of Business is your key to mastering frontline management and business operations skills. Perfect for aspiring managers, coordinators, or business analysts, you’ll gain the skills to lead teams, manage resources, and drive business success. This is an AQF Level 5 qualification, setting you up for success! Click below for a snapshot of what this means.

With this AQF Level 5 Diploma of Business, you’ll be a business superstar! You’ll master advanced skills to lead teams, manage budgets, and develop workplace policies, tackle complex challenges with sharp critical thinking, and communicate key ideas to any audience. Expect to lead with confidence, make independent decisions, and drive success in roles like Business Manager or Operations Coordinator.

Diploma Overview

At GEM College, we’re pumped to help you master business operations skills in Business Services! This Diploma equips you to manage resources, lead communication, and develop policies like a pro, perfect for roles requiring frontline management competencies.

Who is this Diploma for? Individuals with substantial experience seeking to develop advanced business operations skills, or those aiming for frontline management roles such as Business Manager, Operations Coordinator, or Compliance Officer.

How long does it take? Typically 12-18 months, depending on your pace and prior experience.

Can I use prior experience? Yes! Our RPL process can fast-track your completion.

Want to level up your Business Services game? This Diploma is for you! With over 30 years of training expertise since 1994, GEM College offers a top-notch program to hone your skills for roles like Business Manager or Operations Coordinator. Join us to shine in a fast-paced industry!

This Diploma prepares you to excel in Business Services roles, where you’ll manage resources, lead teams, and drive operational success. Perfect for positions like Business Manager, Operations Coordinator, or Compliance Officer, you’ll make an impact in dynamic contexts.

There are no formal entry requirements for this qualification, making it accessible for those with substantial experience or a passion to advance in business operations.

Core Details

Core Units

Unit Title	Unit Code
Develop critical thinking in others	BSBCRT511
Manage budgets and financial plans	BSBFIN501
Manage business resources	BSBOPS501
Develop workplace policies and procedures for sustainability	BSBSUS511
Lead communication in the workplace	BSBXCM501

To achieve this qualification, you must complete 12 units: 5 core units and 7 elective units. We’ve made it super simple to customize your learning journey with these steps!

Start with the Core: You’ll complete 5 core units that set the foundation for business operations.
Pick Your Electives: Choose 7 elective units, with 2 from Group A (Business Operations) and the remaining 5 from Groups A–I or up to 2 from a Certificate IV, Diploma, or Advanced Diploma from any endorsed Training Package or accredited course.
Add Some Flexibility: For the 5 elective units, you can select from Groups A–I or explore any AQF Level 5-level units from other accredited courses that fit your work environment.
Keep It Relevant: Make sure your choices align with your career goals and AQF standards for a solid, industry-ready outcome.

Click the ‘Specialisations’ heading below to see information about specialisations for this qualification.

This qualification offers specialisations in:

Business Operations: Select 4 elective units from Group A.
Leadership: Select 4 elective units from Group B.
Organisational Development: Select 4 elective units from Group C.
Compliance: Select 4 elective units from Group D.
Business Development: Select 4 elective units from Group E.
Digital and Data: Select 4 elective units from Group F.
Records and Information Management: Select 4 elective units from Group G.
Procurement: Select 4 elective units from Group H.
Evaluations: Select 4 elective units from Group I.

Upon completion, your testamur will reflect your specialisation, e.g., BSB50120 Diploma of Business (Operations).

Elective Details

Electives are grouped into specialisations. Refer to the grouped sections below (e.g., ‘Group A – Business Operations Units’).

Unit Title	Unit Code
Manage financial compliance	BSBFIN502
Manage organisational finances	BSBFIN601
Manage recruitment and onboarding	BSBHRM525
Manage payroll	BSBHRM526
Coordinate separation and termination processes	BSBHRM529
Monitor business records systems	BSBINS512
Manage business operational plans	BSBOPS502
Develop administrative systems	BSBOPS503
Manage business risk	BSBOPS504
Develop and implement business plans	BSBOPS601
Undertake project work	BSBPMG430
Manage project scope	BSBPMG530
Manage ethical procurement strategy	BSBPRC505
Develop organisational policy	BSBSTR503
Develop business continuity plans	BSBSTR603
Lead corporate social responsibility	BSBSUS601
Manage meetings	BSBTWK503

Unit Title	Unit Code
Support employee and industrial relations	BSBHRM412
Facilitate performance development processes	BSBHRM521
Lead the development of diverse workforces	BSBLDR521
Manage people performance	BSBLDR522
Lead and manage effective workplace relationships	BSBLDR523
Manage personal and professional development	BSBPEF501
Lead diversity and inclusion	BSBTWK501
Manage team effectiveness	BSBTWK502
Support staff members with disability in the workplace	BSBXDB501
Adapt organisations to enhance accessibility for people with disability	BSBXDB502

Unit Title	Unit Code
Articulate, present and debate ideas	BSBCRT412
Originate and develop concepts	BSBCRT512
Apply critical thinking for complex problem solving	BSBCRT611
Coordinate health and wellness programs	BSBHRM531
Lead and manage organisational change	BSBLDR601
Manage personal health and wellbeing	BSBPEF401
Develop and use emotional intelligence	BSBPEF502
Establish innovative work environments	BSBSTR501
Facilitate continuous improvement	BSBSTR502
Manage innovation and continuous improvement	BSBSTR601
Develop and implement workplace sustainability plans	BSBSUS412
Evaluate and report on workplace sustainability	BSBSUS413
Develop and maintain strategic business networks	BSBTWK601

Unit Title	Unit Code
Participate in quality audits	BSBAUD411
Report on quality audits	BSBAUD513
Interpret compliance requirements	BSBAUD514
Evaluate and review compliance	BSBAUD515
Apply legal principles in contract law matters	BSBLEG522
Monitor corporate governance activities	BSBOPS602
Ensure a safe workplace for a work area	BSBWHS521

Unit Title	Unit Code
Identify and evaluate marketing opportunities	BSBMKG541
Develop social media engagement plans	BSBMKG546
Forecast international market and business needs	BSBMKG548
Profile and analyse consumer behaviour for international markets	BSBMKG549
Promote products and services to international markets	BSBMKG550
Implement customer service strategies	BSBOPS404
Manage organisational customer service	BSBOPS505
Manage supplier relationships	BSBPRC502
Build and maintain business relationships	BSBTWK401
Lead the development of business opportunities	SIRXMGT005
Develop a social media strategy	SIRXMKT006
Drive sales results	SIRXSLS004

Unit Title	Unit Code
Analyse data	BSBDAT501
Coordinate data management	BSBINS502
Apply digital solutions to work processes	BSBTEC403
Use digital technologies to collaborate in a work environment	BSBTEC404
Develop and implement an e-commerce strategy	BSBTEC501
Review organisational digital strategy	BSBTEC601
Develop big data strategy	BSBXBD501
Promote workplace cyber security awareness and best practices	BSBXCS402
Design an ecommerce site	SIRXECM003

Unit Title	Unit Code
Implement information and knowledge management systems	BSBINS501
Maintain digital repositories	BSBINS504
Monitor business records systems	BSBINS512
Contribute to records management framework	BSBINS513
Contribute to records retention and disposal schedule	BSBINS514
Participate in archiving activities	BSBINS515
Manage knowledge and information	BSBINS601
Implement preventative conservation activities	CUAPRE401

Unit Title	Unit Code
Manage project procurement	BSBPMG537
Manage procurement strategies	BSBPRC501
Manage supplier relationships	BSBPRC502
Manage international procurement	BSBPRC503
Manage a supply chain	BSBPRC504
Manage ethical procurement strategy	BSBPRC505
Manage contract performance	PSPPCM008
Finalise contracts	PSPPCM009
Manage procurement risk	PSPPCM010
Plan for procurement outcomes	PSPPCM012
Make procurement decisions	PSPPCM013
Conduct and manage coordinated procurement	PSPPCM015
Plan and implement strategic sourcing	PSPPCM016
Plan and implement procurement category management	PSPPCM017
Conduct demand and procurement spend analysis	PSPPCM018

Unit Title	Unit Code
Develop an evaluation program	DEFEVL001
Evaluate and report collected information	DEFEVL002
Maintain and enhance professional practice	DEFEVL003
Evaluate a training and assessment system	DEFEVL004
Evaluate a community based program	DEFEVL005
Evaluate business performance	DEFEVL006

Delivery Modes

Choose a learning style that fits your busy life.

Learn at your own pace with our GEM Online Campus, complete with interactive guides, or go for our blended option with face-to-face intensives and online seminars facilitated by our world-class trainers.

Plan for approximately 1200 hours over 12-18 months, about 15-20 hours a week, including hands-on, work-based activities.

Fees and Funding

Your investment is tailored to your study plan, covering all the essentials, with flexible payment options to suit you! Pay easily with EFTPOS, Visa, MasterCard, cheque, money order, or purchase order. Just a heads-up: we may need a quick chat with one of our friendly course advisors before accepting upfront payments over $1,500.

You might be eligible for funding to make this course even more affordable! Check out gemcollege.edu.au/financial-assistance to see what’s available. State government subsidies could be up for grabs in your area—just chat with your friendly GEM representative to find out more!

Got questions about payment options? Our friendly advisors at the Administration Centre are ready to help—give us a call at (08) 8342 3316 to find the perfect plan for you! Just so you know, fees, charges, and course offerings may change from time to time.

We’ve got everything you need to succeed! You’ll have our dedicated trainers by your side, cheering you on every step of the way. Plus, you’ll get:

🌟 Dive into our vibrant GEM Online Campus, loaded with interactive Onscreen Guides to make learning fun and easy!
📚 Get a custom Learner Guide for each unit to guide you like a trusty map.
🎯 Ace your assessments with a tailored Assessment Guide for every unit.
📖 Unlock all the must-have reference materials to fuel your success.

Want to dive deeper? You can request extra resources to boost your learning, though these may come with a small additional cost.

Our Board of Directors provides full and partial Scholarships each year, under our ‘Each One Trains One’ program. They’re open to both new and current students, whether you’re in Australia or overseas. Some even come with support from industry or non-profit partners. If you believe you are deserving of a Scholarship (full or partial) we invite you to visit gemcollege.edu.au/scholarships to learn how to get started.

Assessment

Show off your skills through practical, portfolio-based assessments.

Ready to show what you’ve learned? Our assessments are designed to help you succeed with ease! Here’s how it works:

Each unit includes practical activities to enable you to develop and contextualise your knowledge and skills.
Your tutor will give you a heads-up to enable you to prepare—no surprise assessments!
Submit your portfolio before or bring it to the assessment.
For face-to-face assessments, attendance is key—if you’re unwell, just let us know to reschedule.

Recognition of Prior Learning (RPL)

Got skills from past studies, work, or life? We could recognize them if you can show us enough evidence to demonstrate this. This could help you finish your qualification faster!

Already mastered all units? Show off your expertise with a major project, applying your skills across different sectors or situations. Visit gemcollege.edu.au for more details!

Need extra support? We’ve got your back! Talk to your tutor about any condition or need that might affect your assessments. We can make adjustments to help you succeed, such as:

Accessible training materials and flexible delivery methods.
Adapted environments or equipment to suit you.
Extra time or flexible deadlines when you need them.
Support like interpreters or assistive technology.

While we tailor tasks to fit your needs, the core competencies stay unchanged. Visit gemcollege.edu.au for more info!

Student Journey

We’re by your side every step, making sure your experience is tailored for success.

We’ve got your back with policies on orientation, student conduct, anti-discrimination, privacy, and bullying prevention. Check them out at gemcollege.edu.au/students.

If something’s not right, talk to your Tutor or Campus Manager. Still need help? Escalate to our National Manager or Director. We value your feedback and ensure no discrimination—check our Customer Service Charter at gemcollege.edu.au/student-policies.

Your privacy is safe with us, used only for educational purposes and fully compliant with Australian privacy laws. Check our policy at gemcollege.edu.au/student-policies.

Why GEM College?

“This Diploma transformed my career, giving me the confidence to lead teams and manage operations effectively!” – Sarah Johnson, GEM Graduate

Learn from trainers who’ve been there, done that in the industry.
Turn your experience into credits with RPL options.
Get personalized support from day one.

Ready to Start?

Ready to elevate your Business Services career with GEM College? Hit the Enrollment Application button below to kick off a no-obligation chat with our team to explore your options.

Step 1: Contact Us
Step 2: Interview
Step 3: Enroll

Enrollment Application

Contact Details

Let’s chat about your future in Business Services!

Chat with Us

Address: GEM College of International Business, 52 Prospect Road, Prospect, SA 5082

Phone: (08) 8342 3316

Mobile: 0411 694 717

Email: administration@gemcollege.edu.au

Web: gemcollege.edu.au

Information current as of September 2025; subject to ASQA updates.

Ready to have a Conversation? Submit a No Obligation Enrollment Application

Ready to excel in Work Health and Safety? This Certificate IV is your key to mastering WHS-specific skills. Perfect for aspiring WHS Coordinators, Safety Officers, or Supervisors, you’ll gain the skills to manage risks, apply WHS laws, and ensure workplace safety. This is an AQF Level 4 Certificate, setting you up for success! Click below for a snapshot of what this means.

With this AQF Level 4 Certificate, you’ll be a WHS superstar! You’ll master practical skills to manage WHS risks, ensure compliance with WHS laws, and implement consultation processes, tackle workplace challenges with critical thinking, and communicate effectively with teams. Expect to lead with confidence, support safety initiatives, and drive success in WHS roles.

Certificate Overview

At GEM College, we’re pumped to help you master WHS skills in Work Health and Safety! This Certificate equips you to manage risks effectively, apply relevant WHS laws, and contribute to workplace safety like a pro, perfect for roles requiring WHS expertise.

Who is this Certificate for? Individuals working as supervisors, WHS personnel, or in other WHS-related roles who manage risks and ensure compliance in known or changing workplace contexts.

How long does it take? Typically completed in 6-12 months, depending on your pace and prior experience.

Can I use prior experience? Yes! Our RPL process can fast-track your completion.

Want to level up your WHS game? This Certificate is for you! With over 30 years of training expertise since 1994, GEM College offers a top-notch program to hone your skills for roles like WHS Coordinator, Safety Officer, or Supervisor. Join us to shine in a safety-focused industry!

This Certificate prepares you to excel in Work Health and Safety roles, where you’ll manage risks, ensure compliance with WHS laws, and implement safety systems. Perfect for positions like WHS Coordinator, Safety Officer, or Supervisor, you’ll make an impact in dynamic workplace environments.

No formal entry requirements apply to this qualification. However, it is recommended that candidates have literacy and numeracy competencies equivalent to Year 10 or above, and some workplace experience in a supervisory or operational role is beneficial.

Core Details

Core Units

Unit Title	Unit Code
Assist with workplace compliance with WHS laws	BSBWHS412
Contribute to implementation and maintenance of WHS consultation and participation processes	BSBWHS413
Contribute to WHS risk management	BSBWHS414
Contribute to implementing WHS management systems	BSBWHS415
Contribute to workplace incident response	BSBWHS416

To achieve this qualification, you must complete 10 units: 5 core units and 5 elective units. We’ve made it super simple to customize your learning journey with these steps!

Start with the Core: You’ll complete 5 core units that set the foundation for Work Health and Safety.
Pick Your Electives: Choose 5 elective units, with 3 units from Group A. The remaining 2 units may be selected from Group A, Group B, or any currently endorsed Training Package qualification or accredited course at the same AQF level, with 1 unit potentially from a Certificate III or Diploma.
Add Some Flexibility: For the 2 elective units, you can select from the lists in the ‘Elective Details’ section or explore any AQF Level 4 or above units from other accredited courses that fit your work environment.
Keep It Relevant: Make sure your choices align with your career goals and AQF standards for a solid, industry-ready outcome.

Click the ‘Specialisations’ heading below to see information about specialisations for this qualification.

There are no formal specialisations for this qualification. However, you can tailor your learning by selecting elective units that align with your career goals, such as roles in WHS Coordination or Safety Compliance. See the full list of elective units in the ‘Elective Details’ section.

Elective Details

Electives are grouped into Group A and Group B. Refer to the grouped sections below.

Unit Title	Unit Code
Analyse and present research information	BSBINS401
Assist with managing WHS implications of return to work	BSBWHS417
Assist with managing WHS compliance of contractors	BSBWHS418
Contribute to implementing WHS monitoring processes	BSBWHS419
Develop processes and procedures for controlling hazardous chemicals in the workplace	BSBWHS431
Write complex documents	BSBWRT411

Unit Title	Unit Code
Make presentations	BSBCMM411
Demonstrate leadership in the workplace	BSBLDR411
Apply project scope management techniques	BSBPMG420
Promote innovation in team environments	BSBSTR401
Implement continuous improvement	BSBSTR402
Implement and monitor environmentally sustainable work practices	BSBSUS411
Develop and organise public safety awareness programs	PUACOM008
Implement and monitor organisational work, health and safety policies, procedures and programs	PUAWHS003
Apply the mine work health and safety management plan	RIIWHS403D
Contribute to assessment	TAEASS301
Provide work skill instruction	TAEDEL301

Delivery Modes

Choose a learning style that fits your busy life.

Learn at your own pace with our GEM Online Campus, complete with interactive guides, or go for our blended option with face-to-face intensives and online seminars facilitated by our world-class trainers.

Plan for approximately 400-600 hours (about 8-12 hours a week) over 6-12 months, including hands-on, work-based activities.

Fees and Funding

Your investment is approximately $4,500, covering all the essentials, with flexible payment options to suit you! Pay easily with EFTPOS, Visa, MasterCard, cheque, money order, or purchase order. Just a heads-up: we may need a quick chat with one of our friendly course advisors before accepting upfront payments over $1,500.

You might be eligible for funding to make this course even more affordable! Check out gemcollege.edu.au/financial-assistance to see what’s available. State government subsidies could be up for grabs in your area—just chat with your friendly GEM representative to find out more!

Got questions about payment options? Our friendly advisors at the Administration Centre are ready to help—give us a call at (08) 8342 3316 to find the perfect plan for you! Just so you know, fees, charges, and course offerings may change from time to time.

We’ve got everything you need to succeed! You’ll have our dedicated trainers by your side, cheering you on every step of the way. Plus, you’ll get:

🌟 Dive into our vibrant GEM Online Campus, loaded with interactive Onscreen Guides to make learning fun and easy!
📚 Get a custom Learner Guide for each unit to guide you like a trusty map.
🎯 Ace your assessments with a tailored Assessment Guide for every unit.
📖 Unlock all the must-have reference materials to fuel your success.

Want to dive deeper? You can request extra resources to boost your learning, though these may come with a small additional cost.

Our Board of Directors provides full and partial Scholarships each year, under our ‘Each One Trains One’ program. They’re open to both new and current students, whether you’re in Australia or overseas. Some even come with support from industry or non-profit partners. If you believe you are deserving of a Scholarship (full or partial) we invite you to visit gemcollege.edu.au/scholarships to learn how to get started.

Assessment

Show off your skills through practical, portfolio-based assessments.

Ready to show what you’ve learned? Our assessments are designed to help you succeed with ease! Here’s how it works:

Each unit includes practical activities to enable you to develop and contextualise your knowledge and skills.
Your tutor will give you a heads-up to enable you to prepare—no surprise assessments!
Submit your portfolio before or bring it to the assessment.
For face-to-face assessments, attendance is key—if you’re unwell, just let us know to reschedule.

Recognition of Prior Learning (RPL)

Got skills from past studies, work, or life? We could recognize them if you can show us enough evidence to demonstrate this. This could help you finish your qualification faster!

Already mastered all units? Show off your expertise with a major project, applying your skills across different sectors or situations. Visit gemcollege.edu.au for more details!

Need extra support? We’ve got your back! Talk to your tutor about any condition or need that might affect your assessments. We can make adjustments to help you succeed, such as:

Accessible training materials and flexible delivery methods.
Adapted environments or equipment to suit you.
Extra time or flexible deadlines when you need them.
Support like interpreters or assistive technology.

While we tailor tasks to fit your needs, the core competencies stay unchanged. Visit gemcollege.edu.au for more info!

Student Journey

We’re by your side every step, making sure your experience is tailored for success.

We’ve got your back with policies on orientation, student conduct, anti-discrimination, privacy, and bullying prevention. Check them out at gemcollege.edu.au/students.

If something’s not right, talk to your Tutor or Campus Manager. Still need help? Escalate to our National Manager or Director. We value your feedback and ensure no discrimination—check our Customer Service Charter at gemcollege.edu.au/student-policies.

Your privacy is safe with us, used only for educational purposes and fully compliant with Australian privacy laws. Check our policy at gemcollege.edu.au/student-policies.

Why GEM College?

“This Certificate gave me the confidence to lead safety initiatives at work!” – John Smith, GEM Graduate

Learn from trainers who’ve been there, done that in the industry.
Turn your experience into credits with RPL options.
Get personalized support from day one.

Ready to Start?

Ready to elevate your Work Health and Safety career with GEM College? Hit the Enrollment Application button below to kick off a no-obligation chat with our team to explore your options.

Step 1: Contact Us
Step 2: Interview
Step 3: Enroll

Enrollment Application

Contact Details

Let’s chat about your future in Work Health and Safety!

Chat with Us

Address: GEM College of International Business, 52 Prospect Road, Prospect, SA 5082

Phone: (08) 8342 3316

Mobile: 0411 694 717

Email: administration@gemcollege.edu.au

Web: gemcollege.edu.au

Information current as of September 2025; subject to ASQA updates.

Ready to have a Conversation? Submit a No Obligation Enrollment Application

Ready to excel in Project Management? This course is your key to mastering essential project management skills. Perfect for aspiring project coordinators, team leaders, or support roles, you’ll gain the skills to contribute to project planning, execution, and monitoring. This is an AQF Level 4 course, setting you up for success! Click below for a snapshot of what this means.

With this AQF Level 4 course, you’ll be a project management superstar! You’ll master advanced skills to contribute to project delivery, tackle complex challenges with sharp critical thinking, and communicate key ideas to any audience. Expect to lead with confidence, make independent decisions, and drive success in project-based roles.

Course Overview

At GEM College, we’re pumped to help you master project management skills in various industries! This course equips you to contribute to project planning, execution, and monitoring like a pro, perfect for roles requiring effective project coordination.

Who is this course for? Aspiring project coordinators, team leaders, or anyone looking to contribute to project success in any industry.

How long does it take? Typically 6-12 months, depending on your study pace and prior experience.

Can I use prior experience? Yes! Our RPL process can fast-track your completion.

Want to level up your project management game? This course is for you! With over 30 years of training expertise since 1994, GEM College offers a top-notch program to hone your skills for roles like project coordinator or team leader. Join us to shine in a fast-paced industry!

This course prepares you to excel in project management roles, where you’ll contribute to project planning and execution. Perfect for positions like project coordinator, team leader, or project support officer, you’ll make an impact in dynamic contexts.

No formal prerequisites are required, but basic literacy, numeracy, and computer skills are recommended. Prior work experience in a project environment is a plus but not mandatory.

Core Details

Core Units

Unit Title	Unit Code
Apply project scope management techniques	BSBPMG420
Apply project time management techniques	BSBPMG421
Apply project quality management techniques	BSBPMG422

To achieve this qualification, you must complete 9 units: 3 core units and 6 elective units. We’ve made it super simple to customize your learning journey with these steps!

Start with the Core: You’ll complete 3 core units that set the foundation for project management.
Pick Your Electives: Choose 6 elective units from the full list in the ‘Elective Details’ section to build your expertise. At least 3 elective units must be from Group A.
Add Some Flexibility: For the remaining 3 elective units, you can select from Group A or Group B in the ‘Elective Details’ section or explore any AQF Level 4 units from other accredited courses that fit your work environment.
Keep It Relevant: Make sure your choices align with your career goals and AQF standards for a solid, industry-ready outcome.

Click the ‘Specialisations’ heading below to see information about specialisations for this qualification.

There are no formal specialisations for this qualification. However, you can tailor your learning by selecting elective units that align with your career goals, such as roles in project coordination or team leadership. See the full list of elective units in the ‘Elective Details’ section.

Elective Details

Refer to the grouped sections below (e.g., ‘Group A – Project Management Units’).

Unit Title	Unit Code
Apply project cost management techniques	BSBPMG423
Apply project human resources management approaches	BSBPMG424
Apply project information management and communications techniques	BSBPMG425
Apply project risk management techniques	BSBPMG426
Apply project procurement procedures	BSBPMG427
Apply project life cycle management processes	BSBPMG428
Apply project stakeholder engagement techniques	BSBPMG429

Unit Title	Unit Code
Apply critical thinking to work practices	BSBCRT411
Lead effective workplace relationships	BSBLDR413
Apply legal principles in contract law matters	BSBLEG522
Coordinate business resources	BSBOPS401
Manage personal health and wellbeing	BSBPEF401
Develop personal work priorities	BSBPEF402
Implement and monitor environmentally sustainable work practices	BSBSUS411
Apply digital solutions to work processes	BSBTEC403
Use digital technologies to collaborate in a work environment	BSBTEC404
Implement and monitor WHS policies, procedures and programs	BSBWHS411
Maintain security of digital devices	BSBXCS401
Implement and monitor procurement process	CPPDSM4047
Implement and monitor environmentally sustainable work practices	MSMENV472
Uphold and support the values and principles of public service	PSPETH002
Apply government processes	PSPGEN043
Support policy implementation	PSPPCY004
Collect, analyse and present workplace data and information	TLIE4006

Delivery Modes

Choose a learning style that fits your busy life.

Learn at your own pace with our GEM Online Campus, complete with interactive guides, or go for our blended option with face-to-face intensives and online seminars facilitated by our world-class trainers.

Plan for approximately 600 hours over 6-12 months, about 10-20 hours a week, including hands-on, work-based activities.

Fees and Funding

Your investment is $4,500, covering all the essentials, with flexible payment options to suit you! Pay easily with EFTPOS, Visa, MasterCard, cheque, money order, or purchase order. Just a heads-up: we may need a quick chat with one of our friendly course advisors before accepting upfront payments over $1,500.

You might be eligible for funding to make this course even more affordable! Check out gemcollege.edu.au/financial-assistance to see what’s available. State government subsidies could be up for grabs in your area—just chat with your friendly GEM representative to find out more!

Got questions about payment options? Our friendly advisors at the Administration Centre are ready to help—give us a call at (08) 8342 3316 to find the perfect plan for you! Just so you know, fees, charges, and course offerings may change from time to time.

We’ve got everything you need to succeed! You’ll have our dedicated trainers by your side, cheering you on every step of the way. Plus, you’ll get:

🌟 Dive into our vibrant GEM Online Campus, loaded with interactive Onscreen Guides to make learning fun and easy!
📚 Get a custom Learner Guide for each unit to guide you like a trusty map.
🎯 Ace your assessments with a tailored Assessment Guide for every unit.
📖 Unlock all the must-have reference materials to fuel your success.

Want to dive deeper? You can request extra resources to boost your learning, though these may come with a small additional cost.

Our Board of Directors provides full and partial Scholarships each year, under our ‘Each One Trains One’ program. They’re open to both new and current students, whether you’re in Australia or overseas. Some even come with support from industry or non-profit partners. If you believe you are deserving of a Scholarship (full or partial) we invite you to visit gemcollege.edu.au/scholarships to learn how to get started.

Assessment

Show off your skills through practical, portfolio-based assessments.

Ready to show what you’ve learned? Our assessments are designed to help you succeed with ease! Here’s how it works:

Each unit includes practical activities to enable you to develop and contextualise your knowledge and skills.
Your tutor will give you a heads-up to enable you to prepare—no surprise assessments!
Submit your portfolio before or bring it to the assessment.
For face-to-face assessments, attendance is key—if you’re unwell, just let us know to reschedule.

Recognition of Prior Learning (RPL)

Got skills from past studies, work, or life? We could recognize them if you can show us enough evidence to demonstrate this. This could help you finish your qualification faster!

Already mastered all units? Show off your expertise with a major project, applying your skills across different sectors or situations. Visit gemcollege.edu.au for more details!

Need extra support? We’ve got your back! Talk to your tutor about any condition or need that might affect your assessments. We can make adjustments to help you succeed, such as:

Accessible training materials and flexible delivery methods.
Adapted environments or equipment to suit you.
Extra time or flexible deadlines when you need them.
Support like interpreters or assistive technology.

While we tailor tasks to fit your needs, the core competencies stay unchanged. Visit gemcollege.edu.au for more info!

Student Journey

We’re by your side every step, making sure your experience is tailored for success.

We’ve got your back with policies on orientation, student conduct, anti-discrimination, privacy, and bullying prevention. Check them out at gemcollege.edu.au/students.

If something’s not right, talk to your Tutor or Campus Manager. Still need help? Escalate to our National Manager or Director. We value your feedback and ensure no discrimination—check our Customer Service Charter at gemcollege.edu.au/student-policies.

Your privacy is safe with us, used only for educational purposes and fully compliant with Australian privacy laws. Check our policy at gemcollege.edu.au/student-policies.

Why GEM College?

“This course gave me the confidence to lead projects effectively!” – Sarah Johnson, GEM Graduate

Learn from trainers who’ve been there, done that in the industry.
Turn your experience into credits with RPL options.
Get personalized support from day one.

Ready to Start?

Ready to elevate your project management career with GEM College? Hit the Enrollment Application button below to kick off a no-obligation chat with our team to explore your options.

Step 1: Contact Us
Step 2: Interview
Step 3: Enroll

Enrollment Application

Contact Details

Let’s chat about your future in project management!

Chat with Us

Address: GEM College of International Business, 52 Prospect Road, Prospect, SA 5082

Phone: (08) 8342 3316

Mobile: 0411 694 717

Email: administration@gemcollege.edu.au

Web: gemcollege.edu.au

Information current as of September 2025; subject to ASQA updates.

Ready to have a Conversation? Submit a No Obligation Enrollment Application

Ready to excel in Business Services? This qualification is your key to mastering specialist and moderately complex administrative or operational tasks. Perfect for aspiring supervisors, you’ll gain the skills to apply solutions to unpredictable problems and provide leadership. This is an AQF Level 4 qualification, setting you up for success! Click below for a snapshot of what this means.

With this AQF Level 4 qualification, you’ll be a business superstar! You’ll master advanced skills to apply solutions to a defined range of unpredictable problems, analyse information from a variety of sources, and communicate key ideas to any audience. Expect to lead with confidence, make independent decisions, and drive success in supervisory roles.

Qualification Overview

At GEM College, we’re pumped to help you master well-developed skills and a broad knowledge base in Business Services! This qualification equips you to carry out a mix of specialist and moderately complex administrative or operational tasks like a pro, perfect for roles requiring self-development skills.

Who is this qualification for? Individuals in a variety of Business Services job roles who may have supervisory performance accountabilities.

How long does it take? Flexible, self-paced learning typically completed in 6-12 months.

Can I use prior experience? Yes! Our RPL process can fast-track your completion.

Want to level up your Business Services game? This qualification is for you! With over 30 years of training expertise since 1994, GEM College offers a top-notch program to hone your skills for roles like supervisors in business services. Join us to shine in a fast-paced industry!

This qualification prepares you to excel in Business Services roles, where you’ll carry out specialist tasks and provide leadership. Perfect for positions like supervisors in business services, you’ll make an impact in dynamic contexts.

Nil

Core Details

Core Units

Unit Title	Unit Code
Apply critical thinking to work practices	BSBCRT411
Use digital technologies to collaborate in a work environment	BSBTEC404
Build and maintain business relationships	BSBTWK401
Implement and monitor WHS policies, procedures and programs	BSBWHS411
Write complex documents	BSBWRT411
Apply communication strategies in the workplace	BSBXCM401

To achieve this qualification, you must complete 12 units: 6 core units and 6 elective units. We’ve made it super simple to customize your learning journey with these steps!

Start with the Core: You’ll complete 6 core units that set the foundation for business services.
Pick Your Electives: Choose 6 elective units from the full list in the ‘Elective Details’ section to build your expertise. If electives are grouped, select from the grouped sections below. 2 elective units must be selected from Group A; for the remaining 4 elective units: up to 4 units may be selected from Groups A – J.
Add Some Flexibility: For the 6 elective units, you can select from the list in the ‘Elective Details’ section or grouped sections below, or explore up to 2 units from a Certificate III, Certificate IV or Diploma from other accredited courses that fit your work environment.
Keep It Relevant: Make sure your choices align with your career goals and AQF standards for a solid, industry-ready outcome. Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.

Click the ‘Specialisations’ heading below to see information about specialisations for this qualification.

This qualification can provide for specialisations. To achieve a specialisation, the following additional packaging rules must be adhered to:

For specialisation in Leadership, 4 elective units must be selected from Group B. Achievement identified as: BSB40120 Certificate IV in Business (Leadership)
For specialisation in Business Administration, 4 elective units must be selected from Group C. Achievement identified as: BSB40120 Certificate IV in Business (Administration)
For specialisation in Business Operations, 4 elective units must be selected from Group D. Achievement identified as: BSB40120 Certificate IV in Business (Operations)
For specialisation in Sustainability, 4 elective units must be selected from Group E. Achievement identified as: BSB40120 Certificate IV in Business (Sustainability)
For specialisation in Big Data, 4 elective units must be selected from Group F. Achievement identified as: BSB40120 Certificate IV in Business (Big Data)
For specialisation in Cyber Security, 4 elective units must be selected from Group G. Achievement identified as: BSB40120 Certificate IV in Business (Cyber Security)
For specialisation in Financial Administration, 4 elective units must be selected from Group H. Achievement identified as: BSB40120 Certificate IV in Business (Finance)
For specialisation in Records and Information Management, 4 elective units must be selected from Group I. Achievement identified as: BSB40120 Certificate IV in Business (Records and Information Management)
For specialisation in Procurement, 4 elective units must be selected from Group J. Achievement identified as: BSB40120 Certificate IV in Business (Procurement)

Elective Details

If electives are grouped, refer to the grouped sections below (e.g., ‘Group A – Self-development’). If not grouped, see the ‘Elective Units’ table below for the full list of elective units.

Unit Title	Unit Code
Manage personal health and wellbeing	BSBPEF401
Develop personal work priorities	BSBPEF402
Lead personal development	BSBPEF403
Develop and use emotional intelligence	BSBPEF502

Unit Title	Unit Code
Support a positive and culturally appropriate workforce culture	BSBATSIM421
Make presentations	BSBCMM411
Lead difficult conversations	BSBCMM412
Articulate, present and debate ideas	BSBCRT412
Collaborate in creative processes	BSBCRT413
Support the learning and development of teams and individuals	BSBHRM413
Demonstrate leadership in the workplace	BSBLDR411
Manage personal and professional development	BSBPEF501
Promote innovation in team environments	BSBSTR401
Support staff members with disability in the workplace	BSBXDB501
Lead and facilitate a team	BSBXTW401

Unit Title	Unit Code
Work within compliance frameworks	BSBAUD412
Support human resources functions and processes	BSBHRM417
Coordinate workplace information systems	BSBINS402
Record stakeholder interactions	BSBOPS306
Coordinate business resources	BSBOPS401
Organise business meetings	BSBOPS405
Undertake project work	BSBPMG430
Design and produce complex text documents	BSBTEC401
Design and produce complex spreadsheets	BSBTEC402
Apply digital solutions to work processes	BSBTEC403

Unit Title	Unit Code
Research and develop business plans	BSBESB401
Coordinate recruitment and onboarding	BSBHRM415
Analyse and present research information	BSBINS401
Assess marketing opportunities	BSBMKG431
Undertake marketing activities	BSBMKG433
Promote products and services	BSBMKG434
Coordinate business operational plans	BSBOPS402
Apply business risk management processes	BSBOPS403
Implement customer service strategies	BSBOPS404
Participate in organisational governance	BSBOPS406
Negotiate contracts	BSBPRC402
Implement continuous improvement	BSBSTR402
Develop organisational policy	BSBSTR503
Review and maintain organisation’s digital presence	BSBTEC405
Use social media to engage customers	SIRXMKT002
Develop a basic website for customer engagement	SIRXOSM005
Achieve sales results	SIRXSLS003

Unit Title	Unit Code
Implement and monitor environmentally sustainable work practices	BSBSUS411
Develop and implement workplace sustainability plans	BSBSUS412
Evaluate and report on workplace sustainability	BSBSUS413
Develop workplace policies and procedures for sustainability	BSBSUS511
Develop team understanding of and commitment to sustainability	CPPCMN4009
Develop a business case for sustainability improvements	MSS015025

Unit Title	Unit Code
Capture and store big data	BSBXBD401
Test big data samples	BSBXBD402
Analyse big data	BSBXBD403
Use big data for operational decision making	BSBXBD404
Develop procedures for managing big data	BSBXBD405
Present big data insights	BSBXBD406
Protect big data integrity	BSBXBD407
Implement and review procedures for managing big data	BSBXBD408

Unit Title	Unit Code
Maintain security of digital devices	BSBXCS401
Promote workplace cyber security awareness and best practices	BSBXCS402
Contribute to cyber security threat assessments	BSBXCS403
Contribute to cyber security risk management	BSBXCS404
Contribute to cyber security incident responses	BSBXCS405

Unit Title	Unit Code
Process financial transactions	BSBFIN301
Maintain financial records	BSBFIN302
Report on financial activity	BSBFIN401
Process payroll	BSBHRM416
Conduct e-procurement	BSBPRC406
Administer subsidiary accounts and ledgers	FNSACC312
Process business tax requirements	FNSACC411
Prepare operational budgets	FNSACC412
Establish and maintain payroll systems	FNSTPB402

Unit Title	Unit Code
Coordinate workplace information systems	BSBINS402
Provide information from and about records	BSBINS408
Maintain and monitor digital information and records	BSBINS409
Implement records systems for small business	BSBINS410
Coordinate data management	BSBINS502
Maintain digital repositories	BSBINS504

Unit Title	Unit Code
Apply project procurement procedures	BSBPMG427
Plan procurement	BSBPRC401
Negotiate contracts	BSBPRC402
Conduct international procurement	BSBPRC403
Conduct e-procurement	BSBPRC406
Select providers and develop contracts	PSPPCM006
Manage contracts	PSPPCM007
Plan to manage a contract	PSPPCM011
Conduct demand and procurement spend analysis	PSPPCM018

Delivery Modes

Choose a learning style that fits your busy life.

Learn at your own pace with our GEM Online Campus, complete with interactive guides, or go for our blended option with face-to-face intensives and online seminars facilitated by our world-class trainers.

Plan for 600 hours over 12 months, about 12 hours a week including hands-on, work-based activities.

Fees and Funding

Your investment is [Contact for current fees], covering all the essentials, with flexible payment options to suit you! Pay easily with EFTPOS, Visa, MasterCard, cheque, money order, or purchase order. Just a heads-up: we may need a quick chat with one of our friendly course advisors before accepting upfront payments over $1,500.

You might be eligible for funding to make this course even more affordable! Check out gemcollege.edu.au/financial-assistance to see what’s available. State government subsidies could be up for grabs in your area—just chat with your friendly GEM representative to find out more!

Got questions about payment options? Our friendly advisors at the Administration Centre are ready to help—give us a call at (08) 8342 3316 to find the perfect plan for you! Just so you know, fees, charges, and course offerings may change from time to time.

We’ve got everything you need to succeed! You’ll have our dedicated trainers by your side, cheering you on every step of the way. Plus, you’ll get:

🌟 Dive into our vibrant GEM Online Campus, loaded with interactive Onscreen Guides to make learning fun and easy!
📚 Get a custom Learner Guide for each unit to guide you like a trusty map.
🎯 Ace your assessments with a tailored Assessment Guide for every unit.
📖 Unlock all the must-have reference materials to fuel your success.

Want to dive deeper? You can request extra resources to boost your learning, though these may come with a small additional cost.

Our Board of Directors provides full and partial Scholarships each year, under our ‘Each One Trains One’ program. They’re open to both new and current students, whether you’re in Australia or overseas. Some even come with support from industry or non-profit partners. If you believe you are deserving of a Scholarship (full or partial) we invite you to visit gemcollege.edu.au/scholarships to learn how to get started.

Assessment

Show off your skills through practical, portfolio-based assessments.

Ready to show what you’ve learned? Our assessments are designed to help you succeed with ease! Here’s how it works:

Each unit includes practical activities to enable you to develop and contextualise your knowledge and skills.
Your tutor will give you a heads-up to enable you to prepare—no surprise assessments!
Submit your portfolio before or bring it to the assessment.
For face-to-face assessments, attendance is key—if you’re unwell, just let us know to reschedule.

Recognition of Prior Learning (RPL)

Got skills from past studies, work, or life? We could recognize them if you can show us enough evidence to demonstrate this. This could help you finish your qualification faster!

Already mastered all units? Show off your expertise with a major project, applying your skills across different sectors or situations. Visit gemcollege.edu.au for more details!

Need extra support? We’ve got your back! Talk to your tutor about any condition or need that might affect your assessments. We can make adjustments to help you succeed, such as:

Accessible training materials and flexible delivery methods.
Adapted environments or equipment to suit you.
Extra time or flexible deadlines when you need them.
Support like interpreters or assistive technology.

While we tailor tasks to fit your needs, the core competencies stay unchanged. Visit gemcollege.edu.au for more info!

Student Journey

We’re by your side every step, making sure your experience is tailored for success.

We’ve got your back with policies on orientation, student conduct, anti-discrimination, privacy, and bullying prevention. Check them out at gemcollege.edu.au/students.

If something’s not right, talk to your Tutor or Campus Manager. Still need help? Escalate to our National Manager or Director. We value your feedback and ensure no discrimination—check our Customer Service Charter at gemcollege.edu.au/student-policies.

Your privacy is safe with us, used only for educational purposes and fully compliant with Australian privacy laws. Check our policy at gemcollege.edu.au/student-policies.

Why GEM College?

“[Testimonial Quote goes here]” – [Testimonial Name goes here], GEM Graduate

Learn from trainers who’ve been there, done that in the industry.
Turn your experience into credits with RPL options.
Get personalized support from day one.

Ready to Start?

Ready to elevate your Business Services career with GEM College? Hit the Enrollment Application button below to kick off a no-obligation chat with our team to explore your options.

Step 1: Contact Us
Step 2: Interview
Step 3: Enroll

Enrollment Application

Contact Details

Let’s chat about your future in Business Services!

Chat with Us

Address: GEM College of International Business, 52 Prospect Road, Prospect, SA 5082

Phone: (08) 8342 3316

Mobile: 0411 694 717

Email: administration@gemcollege.edu.au

Web: gemcollege.edu.au

Information current as of September 2025; subject to ASQA updates.

Ready to have a Conversation? Submit a No Obligation Enrollment Application

Ready to excel in Work Health and Safety? This Diploma is your key to mastering workplace safety and compliance skills. Perfect for aspiring Safety Managers, WHS Officers, or Compliance Coordinators, you’ll gain the skills to implement safety systems and ensure regulatory compliance. This is an AQF Level 5 qualification, setting you up for success! Click below for a snapshot of what this means.

With this AQF Level 5 Diploma, you’ll be a Work Health and Safety superstar! You’ll master advanced skills to develop and implement WHS systems, tackle complex safety challenges with sharp critical thinking, and communicate key ideas to any audience. Expect to lead with confidence, make independent decisions, and drive success in safety management roles.

Diploma Overview

At GEM College, we’re pumped to help you master safety and compliance skills in Work Health and Safety! This Diploma equips you to manage WHS systems like a pro, perfect for roles requiring safety leadership and regulatory expertise.

Who is this Diploma for? Professionals aiming to advance their careers in workplace safety, including WHS Officers, Safety Managers, and Compliance Coordinators.

How long does it take? Typically 12-18 months, depending on your pace and prior experience.

Can I use prior experience? Yes! Our RPL process can fast-track your completion.

Want to level up your Work Health and Safety game? This Diploma is for you! With over 30 years of training expertise since 1994, GEM College offers a top-notch program to hone your skills for roles like WHS Officer or Safety Manager. Join us to shine in a fast-paced industry!

This Diploma prepares you to excel in Work Health and Safety roles, where you’ll develop and monitor safety systems. Perfect for positions like WHS Officer, Safety Manager, or Compliance Coordinator, you’ll make an impact in dynamic workplace environments.

To enroll, you must have completed all core units of BSB41419 Certificate IV in Work Health and Safety or equivalent competencies, including BSBWHS412, BSBWHS413, BSBWHS414, BSBWHS415, and BSBWHS416, or hold a relevant Certificate IV or higher qualification with relevant WHS experience.

Ready to excel in Work Health and Safety? This qualification is your key to mastering WHS duties in addition to your main role. Perfect for aspiring WHS support staff, you’ll gain the skills to provide technical advice and support to a team. This is an AQF Level 3 qualification, setting you up for success! Click below for a snapshot of what this means.

With this AQF Level 3 qualification, you’ll be a WHS superstar! You’ll master foundational skills to apply a range of competencies in varied work contexts, tackle WHS challenges with practical knowledge, and communicate key ideas to any audience. Expect to support teams with confidence, make informed decisions, and drive safety in workplace environments.

Qualification Overview

At GEM College, we’re pumped to help you master WHS duties and technical support skills in Work Health and Safety! This qualification equips you to contribute to a variety of WHS tasks like a pro, perfect for roles requiring advice and support in team settings.

Who is this qualification for? Individuals performing WHS duties in addition to their main duties, providing technical advice and support to teams.

How long does it take? Flexible, self-paced learning typically completed in 6-12 months.

Can I use prior experience? Yes! Our RPL process can fast-track your completion.

Want to level up your Work Health and Safety game? This qualification is for you! With over 30 years of training expertise since 1994, GEM College offers a top-notch program to hone your skills for roles like WHS support officers. Join us to shine in a safety-focused industry!

This qualification prepares you to excel in Work Health and Safety roles, where you’ll apply competencies in varied contexts and support teams. Perfect for positions like WHS coordinators or technical advisors, you’ll make an impact in dynamic workplaces.

Nil

Core Details

Core Units

Unit Title	Unit Code
Apply knowledge of WHS laws in the workplace	BSBWHS307
Participate in WHS hazard identification, risk assessment and risk control processes	BSBWHS308
Contribute effectively to WHS communication and consultation processes	BSBWHS309
Contribute to WHS issue-resolution processes	BSBWHS310
Participate in identifying and controlling hazardous chemicals	BSBWHS331
Identify, prevent and report potential facility emergency situations	PUAFER001

To achieve this qualification, you must complete 11 units: 6 core units and 5 elective units. We’ve made it super simple to customize your learning journey with these steps!

- Start with the Core: You’ll complete 6 core units that set the foundation for Work Health and Safety.
- Pick Your Electives: Choose 5 elective units from the full list in the ‘Elective Details’ section to build your expertise. 3 units must be from the elective units listed below; for the remaining 2 units: up to 2 units may be selected from any currently endorsed Training Package qualification or accredited course at the same AQF level.
- Add Some Flexibility: For the remaining 2 elective units, if not listed, 1 unit may be selected from a Certificate II or Certificate IV from any currently endorsed Training Package qualification or accredited course that fits your work environment.
- Keep It Relevant: Make sure your choices align with your career goals and AQF standards for a solid, industry-ready outcome. Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.

Click the ‘Specialisations’ heading below to see information about specialisations for this qualification.

There are no formal specialisations for this qualification. However, you can tailor your learning by selecting elective units that align with your career goals, such as roles in WHS support or emergency response. See the full list of elective units in the ‘Elective Details’ section.

Elective Details

If electives are grouped, refer to the grouped sections below (e.g., ‘[Elective Group Name goes here]’). If not grouped, see the ‘Elective Units’ table below for the full list of elective units.

Elective Units

Unit Title	Unit Code
Apply communication skills	BSBCMM211
Organise workplace information	BSBINS302
Support effective workplace relationships	BSBLDR301
Lead effective workplace relationships	BSBLDR413
Lead team effectiveness	BSBLDR414
Contribute to continuous improvement	BSBSTR301
Implement and monitor environmentally sustainable work practices	BSBSUS411
Use inclusive work practices	BSBTWK301
Apply infection prevention and control procedures to own work activities	BSBWHS332
Contribute to workplace incident response	BSBWHS416
Write simple documents	BSBWRT311
Identify wastes and hazards	CPPWMT3044A
Provide first aid	HLTAID011
Provide first aid in remote or isolated site	HLTAID013
Perform emergency first aid	MEM13001B
Respond to facility emergencies	PUAFER004
Operate and maintain a four wheel drive vehicle	RIIVEH305E
Enter and work in confined spaces	RIIWHS202D
Work safely at heights	RIIWHS204D

Delivery Modes

Choose a learning style that fits your busy life.

Learn at your own pace with our GEM Online Campus, complete with interactive guides, or go for our blended option with face-to-face intensives and online seminars facilitated by our world-class trainers.

Plan for 400 hours over 12 months, about 8 hours a week including hands-on, work-based activities.

Fees and Funding

Your investment is [$amount], covering all the essentials, with flexible payment options to suit you! Pay easily with EFTPOS, Visa, MasterCard, cheque, money order, or purchase order. Just a heads-up: we may need a quick chat with one of our friendly course advisors before accepting upfront payments over $1,500.

You might be eligible for funding to make this course even more affordable! Check out gemcollege.edu.au/financial-assistance to see what’s available. State government subsidies could be up for grabs in your area—just chat with your friendly GEM representative to find out more!

Got questions about payment options? Our friendly advisors at the Administration Centre are ready to help—give us a call at (08) 8342 3316 to find the perfect plan for you! Just so you know, fees, charges, and course offerings may change from time to time.

We’ve got everything you need to succeed! You’ll have our dedicated trainers by your side, cheering you on every step of the way. Plus, you’ll get:

🌟 Dive into our vibrant GEM Online Campus, loaded with interactive Onscreen Guides to make learning fun and easy!
📚 Get a custom Learner Guide for each unit to guide you like a trusty map.
🎯 Ace your assessments with a tailored Assessment Guide for every unit.
📖 Unlock all the must-have reference materials to fuel your success.

Want to dive deeper? You can request extra resources to boost your learning, though these may come with a small additional cost.

Our Board of Directors provides full and partial Scholarships each year, under our ‘Each One Trains One’ program. They’re open to both new and current students, whether you’re in Australia or overseas. Some even come with support from industry or non-profit partners. If you believe you are deserving of a Scholarship (full or partial) we invite you to visit gemcollege.edu.au/scholarships to learn how to get started.

Assessment

Show off your skills through practical, portfolio-based assessments.

Ready to show what you’ve learned? Our assessments are designed to help you succeed with ease! Here’s how it works:

Each unit includes practical activities to enable you to develop and contextualise your knowledge and skills.
Your tutor will give you a heads-up to enable you to prepare—no surprise assessments!
Submit your portfolio before or bring it to the assessment.
For face-to-face assessments, attendance is key—if you’re unwell, just let us know to reschedule.

Recognition of Prior Learning (RPL)

Got skills from past studies, work, or life? We could recognize them if you can show us enough evidence to demonstrate this. This could help you finish your qualification faster!

Already mastered all units? Show off your expertise with a major project, applying your skills across different sectors or situations. Visit gemcollege.edu.au for more details!

Need extra support? We’ve got your back! Talk to your tutor about any condition or need that might affect your assessments. We can make adjustments to help you succeed, such as:

Accessible training materials and flexible delivery methods.
Adapted environments or equipment to suit you.
Extra time or flexible deadlines when you need them.
Support like interpreters or assistive technology.

While we tailor tasks to fit your needs, the core competencies stay unchanged. Visit gemcollege.edu.au for more info!

Student Journey

We’re by your side every step, making sure your experience is tailored for success.

We’ve got your back with policies on orientation, student conduct, anti-discrimination, privacy, and bullying prevention. Check them out at gemcollege.edu.au/students.

If something’s not right, talk to your Tutor or Campus Manager. Still need help? Escalate to our National Manager or Director. We value your feedback and ensure no discrimination—check our Customer Service Charter at gemcollege.edu.au/student-policies.

Your privacy is safe with us, used only for educational purposes and fully compliant with Australian privacy laws. Check our policy at gemcollege.edu.au/student-policies.

Why GEM College?

“[Testimonial Quote goes here]” – [Testimonial Name goes here], GEM Graduate

Learn from trainers who’ve been there, done that in the industry.
Turn your experience into credits with RPL options.
Get personalized support from day one.

Ready to Start?

Ready to elevate your Work Health and Safety career with GEM College? Hit the Enrollment Application button below to kick off a no-obligation chat with our team to explore your options.

Step 1: Contact Us
Step 2: Interview
Step 3: Enroll

Enrollment Application

Contact Details

Let’s chat about your future in Work Health and Safety!

Chat with Us

Address: GEM College of International Business, 52 Prospect Road, Prospect, SA 5082

Phone: (08) 8342 3316

Mobile: 0411 694 717

Email: administration@gemcollege.edu.au

Web: gemcollege.edu.au

Information current as of September 2025; subject to ASQA updates.

Ready to have a Conversation? Submit a No Obligation Enrollment Application

I am able to work independently and (if required) ask for guidance when I need clarity
My current Language, Literacy and Numeracy (LLN) skills are at the level required to enable me to undertake this qualification
I have access to a suitable workplace/environment where I will be able to demonstrate the skills needed in this qualification
I am currently employed OR intend taking up employment in a role relating to the qualification that I wish to enrol in
I have prior learning/employment/work experience related to the qualification that I wish to enrol in, and I intend to apply for some Recognition of Prior Learning or Credit transfer.
I have access to a dedicated device with the software (MS Office or similar) required to complete coursework
My computer/device has access to a stable internet connection
I have computer literacy skills (MS Office, internet and Operating System) to complete the required coursework
I have adequate funds to either pay full fee upfront, or enter into a payment plan for the program

By completing the NO OBLIGATION Enrolment form we will be able to have a meaningful conversation with you regarding your choice of goals and aspirations, and your choice of qualification.

Click here, complete your details and someone from GEM College will contact you within 24 hours.
here.

Once we have read your NO OBLIGATION Enrolment Application, we will know a lot more about you, and will be able to answer any questions you have and discuss:

your education and work experience to date
your educational and career aspirations
your special needs and how we can best support your learning
Product Selection
Recognition of Prior Learning (if applicable)
Payment Plan (if applicable)
Privacy and Important Policies

Finalise negotiated payment plan
Sign off of contract
Processing of deposit or payment

You will be introduced to our Administrative Officer who will process your enrolment.
Our Online Campus Co-ordinator will provide an Orientation to the Online Campus, provide you with your User Name and Password and introduce you to your Tutor.
You will be informed of the relevant training and assessment processes (subject to your elective choices and delivery mode)
We will ask you for feedback on your enrolment experience

Different education methodologies are employed depending on the qualification and electives you choose. These will be discussed with you during your enrolment and orientation sessions.

Similarly, you may choose between face-to-face, e-learning or a hybrid. All learning is directly aligned to your expressed choices. This is done on a Unit to Unit (or a cluster of Units) basis and it entails:

Contact sessions (face-to-face, virtual classroom and/or Intensive sessions)
Individual/group learning and research (as applicable)
Relevant, practical activities for workplace application (simulated or real – as required)
Assessment completed and submitted
Assessment of competence with evaluation of evidence (sometimes moderated)
Assessor Feedback
Supplementary evidence (if needed)
Assessor, Learner and Supervisor sign off
We ask for feedback from you and/or your workplace mentor
Progress to next Unit/cluster

On successful completion you receive:

Testamur and Record of Results (ROR) in the case of a full qualification; or
Statement of Attainment (SOA) in the case of Unit(s); or
Confirmation of attendance in the case of Open Cut Learning/short courses or incomplete NRT.
We ask for feedback on how you experienced the course as a whole.

GEM College of International Business (GEM) is an innovative RTO, which has been providing a comprehensive range of training and consultancy services in the areas of Management, Human Resources, Information Technology, Business and Technology Commercialisation to individuals from all sectors of industry, government departments, Non-Government Organisations (NGOs) and community groups since 1992.

As such, it is incumbent upon us to lead from the front in complying with legislative and other prescripts in the way that we market, recruit and engage with our students. Thus, our enrolment processes are aligned with these regulatory prescripts.

Ready to excel in Quality Auditing? This course is your key to mastering the skills to plan, conduct, and lead quality audits. Perfect for aspiring Lead Auditors or Quality Assurance Managers, you’ll gain the expertise to ensure compliance and drive organizational excellence. This is an AQF Level 5 course, setting you up for success! Click below for a snapshot of what this means.

With this AQF Level 5 course, you’ll be a Quality Auditing superstar! You’ll master advanced skills to plan and lead audits, evaluate compliance, tackle complex challenges with sharp critical thinking, and communicate key findings to any audience. Expect to lead with confidence, make independent decisions, and drive success in quality assurance roles.

Course Overview

At GEM College, we’re pumped to help you master quality auditing skills across various industries! This course equips you to plan, conduct, and report on quality audits like a pro, perfect for roles requiring specialized technical and managerial competencies.

Who is this course for? Individuals aiming to lead or manage quality audits, including those aspiring to roles like Lead Auditor or Quality Assurance Manager.

How long does it take? Typically completed in 12-18 months, depending on your pace and prior experience.

Can I use prior experience? Yes! Our RPL process can fast-track your completion.

Want to level up your Quality Auditing game? This course is for you! With over 30 years of training expertise since 1994, GEM College offers a top-notch program to hone your skills for roles like Lead Auditor or Quality Assurance Manager. Join us to shine in a critical industry!

This course prepares you to excel in Quality Auditing roles, where you’ll plan and lead audits, ensure compliance, and drive organizational improvements. Perfect for positions like Lead Auditor or Quality Assurance Manager, you’ll make an impact in dynamic contexts.

There are no formal entry requirements for this qualification, making it accessible to anyone with a passion for quality auditing.

Core Details

Core Units

Unit Title	Unit Code
Participate in quality audits	BSBAUD411
Initiate quality audits	BSBAUD511
Lead quality audits	BSBAUD512
Report on quality audits	BSBAUD513

To achieve this qualification, you must complete 12 units: 4 core units and 8 elective units. We’ve made it super simple to customize your learning journey with these steps!

Start with the Core: You’ll complete 4 core units that set the foundation for quality auditing.
Pick Your Electives: Choose 2 elective units from Group A and 2 from Group B to build your expertise.
Add Some Flexibility: For the remaining 4 elective units, you can select from Groups A and B, up to 2 units from a Certificate IV, or up to 4 units from a Diploma or Advanced Diploma from this or any other accredited course.
Keep It Relevant: Make sure your choices align with your career goals and AQF standards for a solid, industry-ready outcome.

Click the ‘Specialisations’ heading below to see information about specialisations for this qualification.

There are no formal specialisations for this qualification. However, you can tailor your learning by selecting elective units that align with your career goals, such as roles in quality assurance or compliance management. See the full list of elective units in the ‘Elective Details’ section.

Elective Details

Electives are grouped. Refer to the grouped sections below (e.g., ‘Group A – Audit and Compliance’ and ‘Group B – Transferable Skills’).

Unit Title	Unit Code
Work within compliance frameworks	BSBAUD412
Interpret compliance requirements	BSBAUD514
Evaluate and review compliance	BSBAUD515
Develop and monitor processes for the management of breaches in compliance requirements	BSBAUD516
Establish and manage compliance management systems	BSBAUD601

Unit Title	Unit Code
Communicate with influence	BSBCMM511
Develop critical thinking in others	BSBCRT511
Analyse data	BSBDAT501
Implement information and knowledge management systems	BSBINS501
Coordinate data management	BSBINS502
Manage people performance	BSBLDR522
Manage business risk	BSBOPS504
Manage personal and professional development	BSBPEF501
Manage project quality	BSBPMG532
Facilitate continuous improvement	BSBSTR502
Develop workplace policies and procedures for sustainability	BSBSUS511
Manage team effectiveness	BSBTWK502

Delivery Modes

Choose a learning style that fits your busy life.

Learn at your own pace with our GEM Online Campus, complete with interactive guides, or go for our blended option with face-to-face intensives and online seminars facilitated by our world-class trainers.

Plan for approximately 600-800 hours over 12-18 months, about 10-15 hours a week, including hands-on, work-based activities.

Fees and Funding

Your investment is competitive, covering all the essentials, with flexible payment options to suit you! Pay easily with EFTPOS, Visa, MasterCard, cheque, money order, or purchase order. Just a heads-up: we may need a quick chat with one of our friendly course advisors before accepting upfront payments over $1,500.

You might be eligible for funding to make this course even more affordable! Check out gemcollege.edu.au/financial-assistance to see what’s available. State government subsidies could be up for grabs in your area—just chat with your friendly GEM representative to find out more!

Got questions about payment options? Our friendly advisors at the Administration Centre are ready to help—give us a call at (08) 8342 3316 to find the perfect plan for you! Just so you know, fees, charges, and course offerings may change from time to time.

We’ve got everything you need to succeed! You’ll have our dedicated trainers by your side, cheering you on every step of the way. Plus, you’ll get:

🌟 Dive into our vibrant GEM Online Campus, loaded with interactive Onscreen Guides to make learning fun and easy!
📚 Get a custom Learner Guide for each unit to guide you like a trusty map.
🎯 Ace your assessments with a tailored Assessment Guide for every unit.
📖 Unlock all the must-have reference materials to fuel your success.

Want to dive deeper? You can request extra resources to boost your learning, though these may come with a small additional cost.

Our Board of Directors provides full and partial Scholarships each year, under our ‘Each One Trains One’ program. They’re open to both new and current students, whether you’re in Australia or overseas. Some even come with support from industry or non-profit partners. If you believe you are deserving of a Scholarship (full or partial) we invite you to visit gemcollege.edu.au/scholarships to learn how to get started.

Assessment

Show off your skills through practical, portfolio-based assessments.

Ready to show what you’ve learned? Our assessments are designed to help you succeed with ease! Here’s how it works:

Each unit includes practical activities to enable you to develop and contextualise your knowledge and skills.
Your tutor will give you a heads-up to enable you to prepare—no surprise assessments!
Submit your portfolio before or bring it to the assessment.
For face-to-face assessments, attendance is key—if you’re unwell, just let us know to reschedule.

Recognition of Prior Learning (RPL)

Got skills from past studies, work, or life? We could recognize them if you can show us enough evidence to demonstrate this. This could help you finish your qualification faster!

Already mastered all units? Show off your expertise with a major project, applying your skills across different sectors or situations. Visit gemcollege.edu.au for more details!

Need extra support? We’ve got your back! Talk to your tutor about any condition or need that might affect your assessments. We can make adjustments to help you succeed, such as:

Accessible training materials and flexible delivery methods.
Adapted environments or equipment to suit you.
Extra time or flexible deadlines when you need them.
Support like interpreters or assistive technology.

While we tailor tasks to fit your needs, the core competencies stay unchanged. Visit gemcollege.edu.au for more info!

Student Journey

We’re by your side every step, making sure your experience is tailored for success.

We’ve got your back with policies on orientation, student conduct, anti-discrimination, privacy, and bullying prevention. Check them out at gemcollege.edu.au/students.

If something’s not right, talk to your Tutor or Campus Manager. Still need help? Escalate to our National Manager or Director. We value your feedback and ensure no discrimination—check our Customer Service Charter at gemcollege.edu.au/student-policies.

Your privacy is safe with us, used only for educational purposes and fully compliant with Australian privacy laws. Check our policy at gemcollege.edu.au/student-policies.

Why GEM College?

“GEM College empowered me to lead audits with precision and confidence!” – Sarah Johnson, GEM Graduate

Learn from trainers who’ve been there, done that in the industry.
Turn your experience into credits with RPL options.
Get personalized support from day one.

Ready to Start?

Ready to elevate your Quality Auditing career with GEM College? Hit the Enrollment Application button below to kick off a no-obligation chat with our team to explore your options.

Step 1: Contact Us
Step 2: Interview
Step 3: Enroll

Enrollment Application

Contact Details

Let’s chat about your future in Quality Auditing!

Chat with Us

Address: GEM College of International Business, 52 Prospect Road, Prospect, SA 5082

Phone: (08) 8342 3316

Mobile: 0411 694 717

Email: administration@gemcollege.edu.au

Web: gemcollege.edu.au

Information current as of September 2025; subject to ASQA updates.

Ready to have a Conversation? Submit a No Obligation Enrollment Application

Ready to excel in Work Health and Safety? This Diploma is your key to mastering workplace safety and compliance skills. Perfect for aspiring Safety Managers, WHS Officers, or Compliance Coordinators, you’ll gain the skills to implement safety systems and ensure regulatory compliance. This is an AQF Level 5 qualification, setting you up for success! Click below for a snapshot of what this means.

With this AQF Level 5 Diploma, you’ll be a Work Health and Safety superstar! You’ll master advanced skills to develop and implement WHS systems, tackle complex safety challenges with sharp critical thinking, and communicate key ideas to any audience. Expect to lead with confidence, make independent decisions, and drive success in safety management roles.

Diploma Overview

At GEM College, we’re pumped to help you master safety and compliance skills in Work Health and Safety! This Diploma equips you to manage WHS systems like a pro, perfect for roles requiring safety leadership and regulatory expertise.

Who is this Diploma for? Professionals aiming to advance their careers in workplace safety, including WHS Officers, Safety Managers, and Compliance Coordinators.

How long does it take? Typically 12-18 months, depending on your pace and prior experience.

Can I use prior experience? Yes! Our RPL process can fast-track your completion.

Want to level up your Work Health and Safety game? This Diploma is for you! With over 30 years of training expertise since 1994, GEM College offers a top-notch program to hone your skills for roles like WHS Officer or Safety Manager. Join us to shine in a fast-paced industry!

This Diploma prepares you to excel in Work Health and Safety roles, where you’ll develop and monitor safety systems. Perfect for positions like WHS Officer, Safety Manager, or Compliance Coordinator, you’ll make an impact in dynamic workplace environments.

To enroll, you must have completed all core units of BSB41419 Certificate IV in Work Health and Safety or equivalent competencies, including BSBWHS412, BSBWHS413, BSBWHS414, BSBWHS415, and BSBWHS416, or hold a relevant Certificate IV or higher qualification with relevant WHS experience.

Core Details

Core Units

Unit Title	Unit Code
Lead WHS risk management	BSBWHS513
Lead initial response to and investigate WHS incidents	BSBWHS515
Contribute to developing, implementing and maintaining an organisation’s WHS management system	BSBWHS516
Lead the development and use of WHS risk management tools	BSBWHS519
Manage WHS consultation and participation processes	BSBWHS522

To achieve this qualification, you must complete 10 units: 5 core units and 5 elective units. We’ve made it super simple to customize your learning journey with these steps!

- Start with the Core: You’ll complete 5 core units that set the foundation for Work Health and Safety.
- Pick Your Electives: Choose 5 elective units, with at least 3 from Group A and the remaining 2 from Group A, Group B, or any Certificate IV, Diploma, or Advanced Diploma from any currently endorsed Training Package or accredited course.
- Add Some Flexibility: For the 5 elective units, you can select from the grouped sections below or explore any AQF Level 5-level units from other accredited courses that fit your work environment.
- Keep It Relevant: Make sure your choices align with your career goals and AQF standards for a solid, industry-ready outcome.

Click the ‘Specialisations’ heading below to see information about specialisations for this qualification.

There are no formal specialisations for this qualification. However, you can tailor your learning by selecting elective units that align with your career goals, such as roles in WHS management or compliance. See the full list of elective units in the ‘Elective Details’ section.

Elective Details

Electives are grouped. Refer to the grouped sections below for Group A and Group B units.

Unit Title	Unit Code
Contribute to managing work-related psychological health and safety	BSBWHS512
Manage WHS compliance of contractors	BSBWHS514
Contribute to managing a WHS information system	BSBWHS517
Manage WHS hazards associated with maintenance and use of plant	BSBWHS518
Manage implementation of emergency procedures	BSBWHS520
Implement and evaluate system of work for managing hazardous chemicals	BSBWHS531

Unit Title	Unit Code
Communicate with influence	BSBCMM511
Analyse data	BSBDAT501
Coordinate rehabilitation and return to work programs	BSBHRM530
Manage people performance	BSBLDR522
Lead and manage organisational change	BSBLDR601
Develop and use emotional intelligence	BSBPEF502
Facilitate continuous improvement	BSBSTR502
Develop workplace policies and procedures for sustainability	BSBSUS511
Manage team effectiveness	BSBTWK502
Ensure a safe workplace for a work area	BSBWHS521
Plan, organise and deliver group-based learning	TAEDEL401

Delivery Modes

Choose a learning style that fits your busy life.

Learn at your own pace with our GEM Online Campus, complete with interactive guides, or go for our blended option with face-to-face intensives and online seminars facilitated by our world-class trainers.

Plan for 600-800 hours over 12-18 months, about 10-15 hours a week, including hands-on, work-based activities.

Fees and Funding

Your investment is [$amount], covering all the essentials, with flexible payment options to suit you! Pay easily with EFTPOS, Visa, MasterCard, cheque, money order, or purchase order. Just a heads-up: we may need a quick chat with one of our friendly course advisors before accepting upfront payments over $1,500.

You might be eligible for funding to make this course even more affordable! Check out gemcollege.edu.au/financial-assistance to see what’s available. State government subsidies could be up for grabs in your area—just chat with your friendly GEM representative to find out more!

Got questions about payment options? Our friendly advisors at the Administration Centre are ready to help—give us a call at (08) 8342 3316 to find the perfect plan for you! Just so you know, fees, charges, and course offerings may change from time to time.

We’ve got everything you need to succeed! You’ll have our dedicated trainers by your side, cheering you on every step of the way. Plus, you’ll get:

🌟 Dive into our vibrant GEM Online Campus, loaded with interactive Onscreen Guides to make learning fun and easy!
📚 Get a custom Learner Guide for each unit to guide you like a trusty map.
🎯 Ace your assessments with a tailored Assessment Guide for every unit.
📖 Unlock all the must-have reference materials to fuel your success.

Want to dive deeper? You can request extra resources to boost your learning, though these may come with a small additional cost.

Our Board of Directors provides full and partial Scholarships each year, under our ‘Each One Trains One’ program. They’re open to both new and current students, whether you’re in Australia or overseas. Some even come with support from industry or non-profit partners. If you believe you are deserving of a Scholarship (full or partial) we invite you to visit gemcollege.edu.au/scholarships to learn how to get started.

Assessment

Show off your skills through practical, portfolio-based assessments.

Ready to show what you’ve learned? Our assessments are designed to help you succeed with ease! Here’s how it works:

Each unit includes practical activities to enable you to develop and contextualise your knowledge and skills.
Your tutor will give you a heads-up to enable you to prepare—no surprise assessments!
Submit your portfolio before or bring it to the assessment.
For face-to-face assessments, attendance is key—if you’re unwell, just let us know to reschedule.

Recognition of Prior Learning (RPL)

Got skills from past studies, work, or life? We could recognize them if you can show us enough evidence to demonstrate this. This could help you finish your qualification faster!

Already mastered all units? Show off your expertise with a major project, applying your skills across different sectors or situations. Visit gemcollege.edu.au for more details!

Need extra support? We’ve got your back! Talk to your tutor about any condition or need that might affect your assessments. We can make adjustments to help you succeed, such as:

Accessible training materials and flexible delivery methods.
Adapted environments or equipment to suit you.
Extra time or flexible deadlines when you need them.
Support like interpreters or assistive technology.

While we tailor tasks to fit your needs, the core competencies stay unchanged. Visit gemcollege.edu.au for more info!

Student Journey

We’re by your side every step, making sure your experience is tailored for success.

We’ve got your back with policies on orientation, student conduct, anti-discrimination, privacy, and bullying prevention. Check them out at gemcollege.edu.au/students.

If something’s not right, talk to your Tutor or Campus Manager. Still need help? Escalate to our National Manager or Director. We value your feedback and ensure no discrimination—check our Customer Service Charter at gemcollege.edu.au/student-policies.

Your privacy is safe with us, used only for educational purposes and fully compliant with Australian privacy laws. Check our policy at gemcollege.edu.au/student-policies.

Why GEM College?

“The Diploma of Work Health and Safety gave me the confidence to lead safety initiatives at my workplace!” – Sarah Johnson, GEM Graduate

Learn from trainers who’ve been there, done that in the industry.
Turn your experience into credits with RPL options.
Get personalized support from day one.

Ready to Start?

Ready to elevate your Work Health and Safety career with GEM College? Hit the Enrollment Application button below to kick off a no-obligation chat with our team to explore your options.

Step 1: Contact Us
Step 2: Interview
Step 3: Enroll

Enrollment Application

Contact Details

Let’s chat about your future in Work Health and Safety!

Chat with Us

Address: GEM College of International Business, 52 Prospect Road, Prospect, SA 5082

Phone: (08) 8342 3316

Mobile: 0411 694 717

Email: administration@gemcollege.edu.au

Web: gemcollege.edu.au

Ready to have a Conversation? Submit a No Obligation Enrollment Application

GEM College of International Business (GEM) is an innovative RTO, which has been providing a comprehensive range of training and consultancy services in the areas of Management, Human Resources, Information Technology, Business and Technology Commercialisation to individuals from all sectors of industry, government departments, Non-Government Organisations (NGOs) and community groups since 1992.

As such, it is incumbent upon us to lead from the front in complying with legislative and other prescripts in the way that we market, recruit and engage with our students. Thus, our enrolment processes are aligned with these regulatory prescripts.

On successful completion you receive:

Testamur and Record of Results (ROR) in the case of a full qualification; or
Statement of Attainment (SOA) in the case of Unit(s); or
Confirmation of attendance in the case of Open Cut Learning/short courses or incomplete NRT.
We ask for feedback on how you experienced the course as a whole.

Different education methodologies are employed depending on the qualification and electives you choose. These will be discussed with you during your enrolment and orientation sessions.

Similarly, you may choose between face-to-face, e-learning or a hybrid. All learning is directly aligned to your expressed choices. This is done on a Unit to Unit (or a cluster of Units) basis and it entails:

Contact sessions (face-to-face, virtual classroom and/or Intensive sessions)
Individual/group learning and research (as applicable)
Relevant, practical activities for workplace application (simulated or real – as required)
Assessment completed and submitted
Assessment of competence with evaluation of evidence (sometimes moderated)
Assessor Feedback
Supplementary evidence (if needed)
Assessor, Learner and Supervisor sign off
We ask for feedback from you and/or your workplace mentor
Progress to next Unit/cluster

You will be introduced to our Administrative Officer who will process your enrolment.
Our Online Campus Co-ordinator will provide an Orientation to the Online Campus, provide you with your User Name and Password and introduce you to your Tutor.
You will be informed of the relevant training and assessment processes (subject to your elective choices and delivery mode)
We will ask you for feedback on your enrolment experience

Finalise negotiated payment plan
Sign off of contract
Processing of deposit or payment

Once we have read your NO OBLIGATION Enrolment Application, we will know a lot more about you, and will be able to answer any questions you have and discuss:

your education and work experience to date
your educational and career aspirations
your special needs and how we can best support your learning
Product Selection
Recognition of Prior Learning (if applicable)
Payment Plan (if applicable)
Privacy and Important Policies

By completing the NO OBLIGATION Enrolment form we will be able to have a meaningful conversation with you regarding your choice of goals and aspirations, and your choice of qualification.

Click here, complete your details and someone from GEM College will contact you within 24 hours.
here.

I am able to work independently and (if required) ask for guidance when I need clarity
My current Language, Literacy and Numeracy (LLN) skills are at the level required to enable me to undertake this qualification
I have access to a suitable workplace/environment where I will be able to demonstrate the skills needed in this qualification
I am currently employed OR intend taking up employment in a role relating to the qualification that I wish to enrol in
I have prior learning/employment/work experience related to the qualification that I wish to enrol in, and I intend to apply for some Recognition of Prior Learning or Credit transfer.
I have access to a dedicated device with the software (MS Office or similar) required to complete coursework
My computer/device has access to a stable internet connection
I have computer literacy skills (MS Office, internet and Operating System) to complete the required coursework
I have adequate funds to either pay full fee upfront, or enter into a payment plan for the program

Ready to excel in Work Health and Safety? This Diploma is your key to mastering workplace safety and compliance skills. Perfect for aspiring Safety Managers, WHS Officers, or Compliance Coordinators, you’ll gain the skills to implement safety systems and ensure regulatory compliance. This is an AQF Level 5 qualification, setting you up for success! Click below for a snapshot of what this means.

With this AQF Level 5 Diploma, you’ll be a Work Health and Safety superstar! You’ll master advanced skills to develop and implement WHS systems, tackle complex safety challenges with sharp critical thinking, and communicate key ideas to any audience. Expect to lead with confidence, make independent decisions, and drive success in safety management roles.

Diploma Overview

At GEM College, we’re pumped to help you master safety and compliance skills in Work Health and Safety! This Diploma equips you to manage WHS systems like a pro, perfect for roles requiring safety leadership and regulatory expertise.

Who is this Diploma for? Professionals aiming to advance their careers in workplace safety, including WHS Officers, Safety Managers, and Compliance Coordinators.

How long does it take? Typically 12-18 months, depending on your pace and prior experience.

Can I use prior experience? Yes! Our RPL process can fast-track your completion.

Want to level up your Work Health and Safety game? This Diploma is for you! With over 30 years of training expertise since 1994, GEM College offers a top-notch program to hone your skills for roles like WHS Officer or Safety Manager. Join us to shine in a fast-paced industry!

This Diploma prepares you to excel in Work Health and Safety roles, where you’ll develop and monitor safety systems. Perfect for positions like WHS Officer, Safety Manager, or Compliance Coordinator, you’ll make an impact in dynamic workplace environments.

To enroll, you must have completed all core units of BSB41419 Certificate IV in Work Health and Safety or equivalent competencies, including BSBWHS412, BSBWHS413, BSBWHS414, BSBWHS415, and BSBWHS416, or hold a relevant Certificate IV or higher qualification with relevant WHS experience.

Core Details

Core Units

Unit Title	Unit Code
Lead WHS risk management	BSBWHS513
Lead initial response to and investigate WHS incidents	BSBWHS515
Contribute to developing, implementing and maintaining an organisation’s WHS management system	BSBWHS516
Lead the development and use of WHS risk management tools	BSBWHS519
Manage WHS consultation and participation processes	BSBWHS522

To achieve this qualification, you must complete 10 units: 5 core units and 5 elective units. We’ve made it super simple to customize your learning journey with these steps!

Start with the Core: You’ll complete 5 core units that set the foundation for Work Health and Safety.
Pick Your Electives: Choose 5 elective units, with at least 3 from Group A and the remaining 2 from Group A, Group B, or any Certificate IV, Diploma, or Advanced Diploma from any currently endorsed Training Package or accredited course.
Add Some Flexibility: For the 5 elective units, you can select from the grouped sections below or explore any AQF Level 5-level units from other accredited courses that fit your work environment.
Keep It Relevant: Make sure your choices align with your career goals and AQF standards for a solid, industry-ready outcome.

Click the ‘Specialisations’ heading below to see information about specialisations for this qualification.

There are no formal specialisations for this qualification. However, you can tailor your learning by selecting elective units that align with your career goals, such as roles in WHS management or compliance. See the full list of elective units in the ‘Elective Details’ section.

Elective Details

Electives are grouped. Refer to the grouped sections below for Group A and Group B units.

Unit Title	Unit Code
Contribute to managing work-related psychological health and safety	BSBWHS512
Manage WHS compliance of contractors	BSBWHS514
Contribute to managing a WHS information system	BSBWHS517
Manage WHS hazards associated with maintenance and use of plant	BSBWHS518
Manage implementation of emergency procedures	BSBWHS520
Implement and evaluate system of work for managing hazardous chemicals	BSBWHS531

Unit Title	Unit Code
Communicate with influence	BSBCMM511
Analyse data	BSBDAT501
Coordinate rehabilitation and return to work programs	BSBHRM530
Manage people performance	BSBLDR522
Lead and manage organisational change	BSBLDR601
Develop and use emotional intelligence	BSBPEF502
Facilitate continuous improvement	BSBSTR502
Develop workplace policies and procedures for sustainability	BSBSUS511
Manage team effectiveness	BSBTWK502
Ensure a safe workplace for a work area	BSBWHS521
Plan, organise and deliver group-based learning	TAEDEL401

Delivery Modes

Choose a learning style that fits your busy life.

Learn at your own pace with our GEM Online Campus, complete with interactive guides, or go for our blended option with face-to-face intensives and online seminars facilitated by our world-class trainers.

Plan for 600-800 hours over 12-18 months, about 10-15 hours a week, including hands-on, work-based activities.

Fees and Funding

Your investment is [$amount], covering all the essentials, with flexible payment options to suit you! Pay easily with EFTPOS, Visa, MasterCard, cheque, money order, or purchase order. Just a heads-up: we may need a quick chat with one of our friendly course advisors before accepting upfront payments over $1,500.

You might be eligible for funding to make this course even more affordable! Check out gemcollege.edu.au/financial-assistance to see what’s available. State government subsidies could be up for grabs in your area—just chat with your friendly GEM representative to find out more!

Got questions about payment options? Our friendly advisors at the Administration Centre are ready to help—give us a call at (08) 8342 3316 to find the perfect plan for you! Just so you know, fees, charges, and course offerings may change from time to time.

We’ve got everything you need to succeed! You’ll have our dedicated trainers by your side, cheering you on every step of the way. Plus, you’ll get:

Dive into our vibrant GEM Online Campus, loaded with interactive Onscreen Guides to make learning fun and easy!
Get a custom Learner Guide for each unit to guide you like a trusty map.
Ace your assessments with a tailored Assessment Guide for every unit.
Unlock all the must-have reference materials to fuel your success.

Want to dive deeper? You can request extra resources to boost your learning, though these may come with a small additional cost.

Our Board of Directors provides full and partial Scholarships each year, under our ‘Each One Trains One’ program. They’re open to both new and current students, whether you’re in Australia or overseas. Some even come with support from industry or non-profit partners. If you believe you are deserving of a Scholarship (full or partial) we invite you to visit gemcollege.edu.au/scholarships to learn how to get started.

Assessment

Show off your skills through practical, portfolio-based assessments.

Ready to show what you’ve learned? Our assessments are designed to help you succeed with ease! Here’s how it works:

Each unit includes practical activities to enable you to develop and contextualise your knowledge and skills.
Your tutor will give you a heads-up to enable you to prepare—no surprise assessments!
Submit your portfolio before or bring it to the assessment.
For face-to-face assessments, attendance is key—if you’re unwell, just let us know to reschedule.

Recognition of Prior Learning (RPL)

Got skills from past studies, work, or life? We could recognize them if you can show us enough evidence to demonstrate this. This could help you finish your qualification faster!

Already mastered all units? Show off your expertise with a major project, applying your skills across different sectors or situations. Visit gemcollege.edu.au for more details!

Need extra support? We’ve got your back! Talk to your tutor about any condition or need that might affect your assessments. We can make adjustments to help you succeed, such as:

Accessible training materials and flexible delivery methods.
Adapted environments or equipment to suit you.
Extra time or flexible deadlines when you need them.
Support like interpreters or assistive technology.

While we tailor tasks to fit your needs, the core competencies stay unchanged. Visit gemcollege.edu.au for more info!

Student Journey

We’re by your side every step, making sure your experience is tailored for success.

We’ve got your back with policies on orientation, student conduct, anti-discrimination, privacy, and bullying prevention. Check them out at gemcollege.edu.au/students.

If something’s not right, talk to your Tutor or Campus Manager. Still need help? Escalate to our National Manager or Director. We value your feedback and ensure no discrimination—check our Customer Service Charter at gemcollege.edu.au/student-policies.

Your privacy is safe with us, used only for educational purposes and fully compliant with Australian privacy laws. Check our policy at gemcollege.edu.au/student-policies.

Why GEM College?

“The Diploma of Work Health and Safety gave me the confidence to lead safety initiatives at my workplace!” – Sarah Johnson, GEM Graduate

Learn from trainers who’ve been there, done that in the industry.
Turn your experience into credits with RPL options.
Get personalized support from day one.

Ready to Start?

Ready to elevate your Work Health and Safety career with GEM College? Hit the Enrollment Application button below to kick off a no-obligation chat with our team to explore your options.

Step 1: Contact Us
Step 2: Interview
Step 3: Enroll

Enrollment Application

Contact Details

Let’s chat about your future in Work Health and Safety!

Chat with Us

Address: GEM College of International Business, 52 Prospect Road, Prospect, SA 5082

Phone: (08) 8342 3316

Mobile: 0411 694 717

Email: administration@gemcollege.edu.au

Web: gemcollege.edu.au

Ready to have a Conversation? Submit a No Obligation Enrollment Application

Ready to excel in Work Health and Safety? This Diploma is your key to mastering workplace safety and compliance skills. Perfect for aspiring Safety Managers, WHS Officers, or Compliance Coordinators, you’ll gain the skills to implement safety systems and ensure regulatory compliance. This is an AQF Level 5 qualification, setting you up for success! Click below for a snapshot of what this means.

With this AQF Level 5 Diploma, you’ll be a Work Health and Safety superstar! You’ll master advanced skills to develop and implement WHS systems, tackle complex safety challenges with sharp critical thinking, and communicate key ideas to any audience. Expect to lead with confidence, make independent decisions, and drive success in safety management roles.

Diploma Overview

At GEM College, we’re pumped to help you master safety and compliance skills in Work Health and Safety! This Diploma equips you to manage WHS systems like a pro, perfect for roles requiring safety leadership and regulatory expertise.

Who is this Diploma for? Professionals aiming to advance their careers in workplace safety, including WHS Officers, Safety Managers, and Compliance Coordinators.

How long does it take? Typically 12-18 months, depending on your pace and prior experience.

Can I use prior experience? Yes! Our RPL process can fast-track your completion.

Want to level up your Work Health and Safety game? This Diploma is for you! With over 30 years of training expertise since 1994, GEM College offers a top-notch program to hone your skills for roles like WHS Officer or Safety Manager. Join us to shine in a fast-paced industry!

This Diploma prepares you to excel in Work Health and Safety roles, where you’ll develop and monitor safety systems. Perfect for positions like WHS Officer, Safety Manager, or Compliance Coordinator, you’ll make an impact in dynamic workplace environments.

To enroll, you must have completed all core units of BSB41419 Certificate IV in Work Health and Safety or equivalent competencies, including BSBWHS412, BSBWHS413, BSBWHS414, BSBWHS415, and BSBWHS416, or hold a relevant Certificate IV or higher qualification with relevant WHS experience.

Core Details

Core Units

Unit Title	Unit Code
Lead WHS risk management	BSBWHS513
Lead initial response to and investigate WHS incidents	BSBWHS515
Contribute to developing, implementing and maintaining an organisation’s WHS management system	BSBWHS516
Lead the development and use of WHS risk management tools	BSBWHS519
Manage WHS consultation and participation processes	BSBWHS522

To achieve this qualification, you must complete 10 units: 5 core units and 5 elective units. We’ve made it super simple to customize your learning journey with these steps!

Start with the Core: You’ll complete 5 core units that set the foundation for Work Health and Safety.
Pick Your Electives: Choose 5 elective units, with at least 3 from Group A and the remaining 2 from Group A, Group B, or any Certificate IV, Diploma, or Advanced Diploma from any currently endorsed Training Package or accredited course.
Add Some Flexibility: For the 5 elective units, you can select from the grouped sections below or explore any AQF Level 5-level units from other accredited courses that fit your work environment.
Keep It Relevant: Make sure your choices align with your career goals and AQF standards for a solid, industry-ready outcome.

Click the ‘Specialisations’ heading below to see information about specialisations for this qualification.

There are no formal specialisations for this qualification. However, you can tailor your learning by selecting elective units that align with your career goals, such as roles in WHS management or compliance. See the full list of elective units in the ‘Elective Details’ section.

Elective Details

Electives are grouped. Refer to the grouped sections below for Group A and Group B units.

Unit Title	Unit Code
Contribute to managing work-related psychological health and safety	BSBWHS512
Manage WHS compliance of contractors	BSBWHS514
Contribute to managing a WHS information system	BSBWHS517
Manage WHS hazards associated with maintenance and use of plant	BSBWHS518
Manage implementation of emergency procedures	BSBWHS520
Implement and evaluate system of work for managing hazardous chemicals	BSBWHS531

Unit Title	Unit Code
Communicate with influence	BSBCMM511
Analyse data	BSBDAT501
Coordinate rehabilitation and return to work programs	BSBHRM530
Manage people performance	BSBLDR522
Lead and manage organisational change	BSBLDR601
Develop and use emotional intelligence	BSBPEF502
Facilitate continuous improvement	BSBSTR502
Develop workplace policies and procedures for sustainability	BSBSUS511
Manage team effectiveness	BSBTWK502
Ensure a safe workplace for a work area	BSBWHS521
Plan, organise and deliver group-based learning	TAEDEL401

Delivery Modes

Choose a learning style that fits your busy life.

Learn at your own pace with our GEM Online Campus, complete with interactive guides, or go for our blended option with face-to-face intensives and online seminars facilitated by our world-class trainers.

Plan for 600-800 hours over 12-18 months, about 10-15 hours a week, including hands-on, work-based activities.

Fees and Funding

Your investment is [$amount], covering all the essentials, with flexible payment options to suit you! Pay easily with EFTPOS, Visa, MasterCard, cheque, money order, or purchase order. Just a heads-up: we may need a quick chat with one of our friendly course advisors before accepting upfront payments over $1,500.

You might be eligible for funding to make this course even more affordable! Check out gemcollege.edu.au/financial-assistance to see what’s available. State government subsidies could be up for grabs in your area—just chat with your friendly GEM representative to find out more!

Got questions about payment options? Our friendly advisors at the Administration Centre are ready to help—give us a call at (08) 8342 3316 to find the perfect plan for you! Just so you know, fees, charges, and course offerings may change from time to time.

We’ve got everything you need to succeed! You’ll have our dedicated trainers by your side, cheering you on every step of the way. Plus, you’ll get:

Dive into our vibrant GEM Online Campus, loaded with interactive Onscreen Guides to make learning fun and easy!
Get a custom Learner Guide for each unit to guide you like a trusty map.
Ace your assessments with a tailored Assessment Guide for every unit.
Unlock all the must-have reference materials to fuel your success.

Want to dive deeper? You can request extra resources to boost your learning, though these may come with a small additional cost.

Our Board of Directors provides full and partial Scholarships each year, under our ‘Each One Trains One’ program. They’re open to both new and current students, whether you’re in Australia or overseas. Some even come with support from industry or non-profit partners. If you believe you are deserving of a Scholarship (full or partial) we invite you to visit gemcollege.edu.au/scholarships to learn how to get started.

Assessment

Show off your skills through practical, portfolio-based assessments.

Ready to show what you’ve learned? Our assessments are designed to help you succeed with ease! Here’s how it works:

Each unit includes practical activities to enable you to develop and contextualise your knowledge and skills.
Your tutor will give you a heads-up to enable you to prepare—no surprise assessments!
Submit your portfolio before or bring it to the assessment.
For face-to-face assessments, attendance is key—if you’re unwell, just let us know to reschedule.

Recognition of Prior Learning (RPL)

Got skills from past studies, work, or life? We could recognize them if you can show us enough evidence to demonstrate this. This could help you finish your qualification faster!

Already mastered all units? Show off your expertise with a major project, applying your skills across different sectors or situations. Visit gemcollege.edu.au for more details!

Need extra support? We’ve got your back! Talk to your tutor about any condition or need that might affect your assessments. We can make adjustments to help you succeed, such as:

Accessible training materials and flexible delivery methods.
Adapted environments or equipment to suit you.
Extra time or flexible deadlines when you need them.
Support like interpreters or assistive technology.

While we tailor tasks to fit your needs, the core competencies stay unchanged. Visit gemcollege.edu.au for more info!

Student Journey

We’re by your side every step, making sure your experience is tailored for success.

We’ve got your back with policies on orientation, student conduct, anti-discrimination, privacy, and bullying prevention. Check them out at gemcollege.edu.au/students.

If something’s not right, talk to your Tutor or Campus Manager. Still need help? Escalate to our National Manager or Director. We value your feedback and ensure no discrimination—check our Customer Service Charter at gemcollege.edu.au/student-policies.

Your privacy is safe with us, used only for educational purposes and fully compliant with Australian privacy laws. Check our policy at gemcollege.edu.au/student-policies.

Why GEM College?

“The Diploma of Work Health and Safety gave me the confidence to lead safety initiatives at my workplace!” – Sarah Johnson, GEM Graduate

Learn from trainers who’ve been there, done that in the industry.
Turn your experience into credits with RPL options.
Get personalized support from day one.

Ready to Start?

Ready to elevate your Work Health and Safety career with GEM College? Hit the Enrollment Application button below to kick off a no-obligation chat with our team to explore your options.

Step 1: Contact Us
Step 2: Interview
Step 3: Enroll

Enrollment Application